Eye-on-Retail Tipsheet 12/14/12: Walmart & Home Depot online problems, Kroger & Walmart among Hostess bidders

 

 

“Wal-Mart, Kroger among Hostess bidders: report” at Reuters.  “Hostess Brands Inc, the bankrupt Twinkie and Wonder Bread maker, has received bids for assets being sold by about two dozen parties including Wal-Mart Stores Inc and Kroger Co, according to a media report on Thursday.  Some of the bidders are interested in acquiring all of the Hostess assets, while others are just focused on its cake or breads businesses, said the report by Bloomberg, which cited a person familiar with the matter.”  https://www.reuters.com/article/2012/12/13/us-hostess-walmart-idUSBRE8BC1F120121213

 

“US giant Lowe’s seeks to reassure Woolworths (Australia)” at Business Spectator.  “United States hardware giant Lowe’s has sought to ease concerns that it is wavering in its support for a joint venture with Woolworths Ltd that saw the launch of hardware retail chain Masters last year, according to The Australian.”  Speculation has grown that Lowe’s is not happy with higher than expected start-up costs for the chain – which now has 23 stories with a goal of having 100 by 2015/16 – and some negative analyst reports.”  https://www.businessspectator.com.au/bs.nsf/Article/US-giant-Lowes-seeks-to-reassure-Woolworths-pd20121213-2XNK9?opendocument&src=rss

 

“As global consumers shop mobile, Apple outshines rivals” at Reuters.  “With tablets and other mobile devices the gadgets of choice this holiday season, Reuters canvassed over 70 shoppers and store employees across Sydney, Seattle, Palo Alto, Shanghai, Bangalore, Singapore, Paris, London, Mexico City and Boston for insight into what does and doesn’t beckon.  Apple stores and electronics retailers were bustling last week, in contrast to the Microsoft pop-up stores in the United States promoting Windows 8 and Surface tablets, which were far less crowded. Samsung appeared to be marketing aggressively, blanketing stores across major cities with signs for its Galaxy products and other devices, and large displays in many stores. Customers noticed, but only in Singapore and Bangalore did most of those spoken to by Reuters see it as a top choice.”  https://www.reuters.com/article/2012/12/13/us-mobile-global-idUSBRE8BC00K20121213

 

“Walmart.com goes down” by Thad Reuter at Internet Retailer.  “Walmart.com went down today, 12 days before Christmas, for unspecified reasons. Wal-Mart Stores Inc. is No. 4 in the Internet Retailer Top 500 Guide.“We are working to resolve the issue and expect the site to be available shortly,” a Wal-Mart spokesman said just after 1:30 p.m. Eastern time, declining to provide more details. “We apologize to customers for any inconvenience…The site appeared to be back to normal by 4 p.m. Eastern.”  https://www.internetretailer.com/2012/12/13/walmartcom-goes-down

 

“Online error made some Home Depot orders free” by Arielle Kass at The Atlanta Journal-Constitution.  “For a few minutes early Thursday, some Home Depot online shoppers got an unexpected surprise: their orders were free. If the orders totaled $101 or less, shoppers didn’t have to pay for what they bought. It was the result of a promotion for $101 off a specific appliance that, for just a few minutes, was mistakenly applied to every order. “It doesn’t happen very often,” said Britt Beemer, chairman of America’s Research Group. “They probably have some happy customers.”  https://www.ajc.com/news/business/online-error-made-some-home-depot-orders-free/nTWKf/

 

“Kroger Will Broaden Its Focus on Health Care Services Through Deal for Axium” by Angela Maas at ASI Health.  “In addition, Axium fits well within the Kroger model, points out Vogenberg, because “specialty pharmacy is more local as well as regional in nature and requires some economy of scale for economic reasons. Incorporating broader pharmacy services into their [i.e., Kroger’s] existing pharmacy business makes sense. In a similar way, Walgreens has done the same to expand upon the local pharmacy business platform they have been marketing to customers. Also using Walgreen Co. as a comparison, Elan Rubinstein, Pharm.D., founder and principal of consulting firm EB Rubinstein Associates, tells SPN that “this moves Kroger in the direction that CVS [Caremark Corp.] and Walgreens have gone before, with respect to the specialty pharmacy business. CVS has the benefit of driving business to its mail order and specialty pharmacy subsidiaries through Caremark PBM payer contracts.”  https://aishealth.com/archive/nspn1212-02

 

“Walgreens makes a big holiday marketing push” by Lewis Lazare at The Chicago Business Journal (Video and Text).  “The debut TV spot last summer set the tone for the campaign and helped remind viewers that Walgreens is a drugstore chain with a long history, but one that also is intent on changing and growing into a place where one could potentially get everything from prescriptions to freshly-prepared sushi.  For the holidays, GSD&M has created several spots that focus more specifically on Walgreens as a destination for holiday shopping. The cutest — and most memorable — of the holiday spots is titled “Little Smoothie.”  https://www.bizjournals.com/chicago/news/2012/12/13/walgreens-makes-a-big-holiday.html

 

“Family Dollar appoints senior vice president of food” at Comtex News Network via Equities.com.  “Family Dollar Stores, Inc., a discount store chain, has appointed Tammy DeBoer to the position of senior vice president of food.  Ms DeBoer will report to Paul White, executive vice president – chief merchandising officer. Since joining Family Dollar in June 2012, Ms DeBoer has led the Company’s private brand efforts with focus on improving quality and expanding the assortment. Prior to joining Family Dollar, Ms DeBoer served as vice president, General Manager, for Bloom, a Delhaize America Company.”  https://www.equities.com/news/headline-story?dt=2012-12-13&val=825424&cat=goods

 

“CVS Caremark sees Obamacare as expansion opportunity” by Jessica Wohl at Reuters via Chicago Tribune.  “CVS Caremark Corp is looking at changes in U.S. healthcare as an opportunity to serve more customers, whether they are picking up prescriptions, getting them through the mail, or stopping by an in-house MinuteClinic for a checkup. The company, formed when drugstore chain CVS bought pharmacy benefits manager Caremark in 2007 in a $27 billion all-stock deal, is set to give details on its strategy as it meets with analysts and investors in New York on Thursday. It also plans to discuss its 2013 financial forecasts. The coming year stands to be a busy one for the healthcare sector as the United States prepares for 30 million people to join the ranks of insured patients under the Affordable Care Act, or Obamacare, starting in 2014. At the same time, the large population of aging baby boomers and rising demand for specialty drugs stand to be opportunities for companies such as CVS.”  https://www.chicagotribune.com/business/sns-rt-us-cvscaremark-meetingbre8bc0oy-20121213,0,980756.story

 

“Old, new hardware stores to face off in Worthington” by Dean Narciso at The Columbus Dispatch.  “Reno, the manager of Zettler’s Hard Road store and past manager of Worthington Hardware, sees nothing cooperative about (Ace’s) move into Worthington.  Ace ownership is “trying to run us out of business. Stuff like that just rubs me the wrong way,” Reno said.”  https://www.dispatch.com/content/stories/local/2012/12/14/old-new-hardware-storesto-face-off-in-worthington.html

 

“CVS Caremark Backs 2012 Outlook, Guides 2013 EPS Above View, Boost Dividend 38%” at RTT News.  “Drugstore chain CVS Caremark Corp. on Thursday reaffirmed its guidance for the full-year 2012, and provide initial earnings guidance for the full-year 2013, above Street view. The company also boosted its quarterly dividend by about 38 percent. The company revealed this at its annual Analyst Day in New York City while highlighting a healthy outlook for growth across the enterprise. “Going into 2012, we set challenging, yet achievable, financial targets and I am pleased to report that we outperformed those expectations. Earnings per share and cash flow are expected to be solidly ahead of our initial plan. These strong results set the stage for continued enterprise growth in 2013 and beyond,” President and CEO Larry Merlo said in a statement.”  https://www.rttnews.com/2023081/cvs-caremark-backs-2012-outlook-guides-2013-eps-above-view-boost-dividend-38.aspx?type=ern

 

“Value Depot opens to take on Costco (in Australia), rapid expansion flagged via Campbells chain” by Patrick Anenell at Current.  “At the opening of Metcash’s first Value Depot warehouse outlets in Brisbane today, CEO Andrew Reitzer promised to “match or beat the price” of its competitors, with Costco singled out and named as a target.  Reitzer said Value Depot will stock over 10,000 lines of products and 35,000 different SKUs, in categories including dry groceries, FMCG, fresh food and appliances. Metcash’s media release asserts that Value Depot will be “matching or beating the price of the national chains and offering strong discounts with bulk purchases”.  https://www.current.com.au/2012/12/13/article/Value-Depot-opens-to-take-on-Costco-rapid-expansion-flagged-via-Campbells-chain/OPAUJOGMAY.html

 

“Union Workers At Kroger Distribution Center Could Join Picket Lines” at 10 TV News -Columbus, Ohio.  “If some union workers at the Kroger distribution center in Delaware do not approve a contract Friday, they could be off the job as soon as Saturday.  United Industrial Workers have until 5 p.m. to vote on a contract with Kroger. A Kroger spokeswoman said that the company is offering union members two virtually identical contracts, expect one offers ratification bonuses. The union represents roughly 850 employees.”  https://www.10tv.com/content/stories/2012/12/14/delaware-kroger-distribution-union-workers-contract-talks.html

 

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Eye-on-Retail Tipsheet 12/13/12: Walmart CEO’s biggest regret, Costco comps jump, Dollar General up in smoke

 

“Walmart CEO Mike Duke Shares His Biggest Regret” by Ashley Lutz at Business Insider.  “When Dan Doctoroff, the president of Bloomberg LP, asked Duke his biggest regret, he said:  “When I look back, I wish we had moved faster. We’ve proven ourselves to be successful in many areas, and I simply wonder why we didn’t move more quickly. This is especially true for e-commerce. Right now we’re making tremendous progress, and the business is moving, but we should have moved faster to expand this area.”  https://www.businessinsider.com/walmart-ceo-shares-his-biggest-regret-2012-12#ixzz2Et0a4mUz

 

“Costco profit jumps despite light membership fee growth” at Reuters.  “Sales at stores open at least a year rose 7 percent, including the effects of higher fuel prices. Excluding the impact of fuel and foreign currencies, Costco recorded 6 percent same-store sales growth.  Costco said it planned to open a new warehouse store in South Korea before the end of 2012. It operates 621 warehouses, including 448 in the United States and Puerto Rico, 85 in Canada, 32 in Mexico, and 23 in Britain. For all of fiscal 2013, it plans to open up to 30 new stores.”  https://www.reuters.com/article/2012/12/12/us-costco-results-idUSBRE8BB0MJ20121212

 

“Amazon to collect sales tax from Mass. residents” at WCVB-Boston (Video).  “Online retailer Amazon.com has reached a deal with Massachusetts to start collecting sales tax from Bay State residents.”  https://www.youtube.com/watch?v=6RzHMi4lxno

 

“Following Walmart.com’s Lead, Amazon Adds Facebook-Enabled Gift Suggestions” by Sarah Perez at Tech Crunch.   “However, there’s a bit more to this news beyond just being a better gift list. The new feature, presented in partnership with MasterCard, is a swipe back at Walmart, which has been ramping up its own e-commerce initiatives over the past year in an effort to better compete with Amazon. Although Walmart remains the world’s largest brick-and-mortar retailer, the company understands it must compete in the e-commerce space as well, or risk losing business to e-commerce giant Amazon.  Through Walmart’s e-commerce innovation lab, @WalmartLabs, the company has been able to quickly develop, test and launch a number of new apps, services and features, including Walmart.com’s new search engine, a subscription-based commerce option, and, last year, it added a Facebook-based gift recommendation service known as “Shopycat.” Just ahead of the holidays this year, Walmart integrated those same Facebook-powered gift suggestions directly on Walmart.com.”  https://techcrunch.com/2012/12/12/following-walmarts-lead-amazon-adds-facebook-enabled-gift-suggestions/

 

“600 customers flood Trader Joe’s within an hour of its opening” by Anthony Clark at the  Gainesville (FL) Sun.  “More than 100 customers who had been waiting in line were greeted with cheers and high-fives from employees in orange T-shirts and Hawaiian shirts while a steel drum player treated them to calypso music.  By 9 a.m., more than 600 people had come through the entrance, based on the number of synthetic flowered leis placed around their necks.”  https://www.gainesville.com/article/20121212/ARTICLES/121219904/1002/news?Title=600-customers-flood-Trader-Joe-s-within-an-hour-of-its-opening

 

“Winnipeg Staples workers first to be unionized in North America” at CBC News.  “Employees at a Winnipeg Staples Business Depot will be represented by a local union, making it the first store in the North American chain to be unionized, union representatives say.  Nearly 40 employees joined UFCW Local 832, after 65 per cent of staff signed up to join the union in November.”  https://www.cbc.ca/news/canada/manitoba/story/2012/12/09/mb-union-staples.html

 

“Supervalu sues executive who defected to rival” by Jim Hammerand at Minneapolis/St. Paul Business Journal.  “In October, (Leon) Bergmann resigned, writing in his resignation letter to Supervalu CEO Wayne Sales that he had lost confidence in the company’s turnaround efforts. Supervalu is seeking to sell itself, or at least some of its many supermarket retail chains. Bergmann resurfaced last week in the new position of senior vice president of sales at Unified Grocers Inc., Supervalu’s largest competitor in the Western United States.”  https://www.bizjournals.com/twincities/blog/law/2012/12/supervalu-sues-exec-who-defected-to.html

 

“Dollar General Rolling Out Tobacco” by Samantha Oller at CSP Net.  “Dollar General Corp. has announced plans to roll out tobacco at the majority of its 10,000 discount stores by the end of second-quarter 2013.  “As we’ve used our test-and-learn approach to this launch, we have given this initiative time to develop,” said Dreiling. “While the category is in structural decline and is low margin, we know that our core customer over-indexes with tobacco and cigarettes, and we expect the category to drive traffic.”With this move, Dollar General has caught up with its arch-rival, Family Dollar Stores Inc., which had planned to roll out tobacco sets to 6,000 of its more than 7,000 sites by the end of 2012.”  https://www.cspnet.com/news/tobacco/articles/dollar-general-rolling-out-tobacco

 

“Walmart in talks to buy stake in Turkish retailer: FT” at Reuters via Financial Times.  “Wal-Mart Stores Inc is in talks to buy an 80 percent stake in Turkish retailer Migros Ticaret AS from London-based private equity group BC Partners, the Financial Times reported.”  According to the paper, this deal would value Migros at more than $4 billion including debt.”  https://www.reuters.com/article/2012/12/13/us-walmart-migros-idUSBRE8BC02K20121213

 

Restoration Hardware Holdings, Inc. Reports Third Quarter 2012 Financial Results.  “Carlos Alberini, Chief Executive Officer, said, “We are very pleased with our third quarter financial results, as we delivered a 22% revenue increase on top of the 25% increase a year ago. This performance, which is consistent with the 22% growth achieved for the year-to-date period, marks our 11th consecutive quarter of double-digit revenue growth…“We are in the very early stages of transforming our legacy mall real estate into our new full line Design Gallery concept. Our Los Angeles and Houston full line Design Galleries continue to perform ahead of our expectations…Mr. Friedman continued, “Our new and developing businesses, RH Baby & Child, and RH Big Style/small spaces are gaining momentum as we refine the assortments and presentation…Mr. Friedman concluded, “We are introducing three new businesses this Spring – RH Tableware, RH Objects of Curiosity, and RH Fine Art. RH Tableware and RH Objects of Curiosity will feature their own catalogs, with planned in-home dates in the first quarter of 2013.”  https://www.businesswire.com/portal/site/home/permalink/?ndmViewId=news_view&newsLang=en&newsId=20121212006584&div=-1245645151

Eye-on-Retail Tipsheet for 12/12/12: Walmart trends report, Amazon mounts your TV, Dollar store growth

 

Walmart Economic and Customer Trends Report – Q3 2012.  Highlights:

Tradeoff between diaper and baby cream sales signals we’re still in difficult economic times according to Walmart’s unconventional “Diaper Rash Indicator…

“Diaper Rash Indicator:  In at attempt to save money in down economic times, parents with children in diapers try to save costs by cutting back on diaper changings.  At the same time sales of baby cream, related to Junior’s increase in diaper rashes, builds.  Parents, in effect, are trading more expensive diapers for less expensive baby cream”

“Walmart’s internal analyses confirms that household discretionary spending has yet to return to pre-downturn levels.  A prolonged improvement in confidence is unlikely until income for disposable purchases improves considerably.”

“Walmart expects the full effect of the 2012 drought and its impact on consumer packaged and processed foods will not be felt until 2013.  Consequently, the USDA has forecast 2013 food inflation to be 3%-4%, which is significantly higher than the historical average.  More food pricing pain is on the horizon.”

https://news.walmart.com/walmart-facts/walmart-economic-customer-insights-report-q3-2012 

 

“Dollar Store, Inc.: The Booming Business of Being Cheap” by Ryan Owens and Jake Whitman at ABC News (Video featuring Family Dollar and Text).  “The three top players, Family Dollar, Dollar Tree and Dollar General, have quietly become a $56 billion industry and they are opening new locations faster than Starbucks. By one estimate, there are more dollar stores in the United States than drug stores.  “Believe it or not, we can still open a lot of stores,” said Family Dollar CEO Howard Levine. “Particularly in California where we just opened a store a year ago… this is probably a 1,000-store state.”  https://abcnews.go.com/Business/dollar-store-booming-business-cheap/story?id=17934578#.UMf5AoPAfzk

 

“Target: Going Deep on Engagement” in McKinsey &  Company.  Jeff Jones (@jjones), Target’s Executive Vice President & Chief Marketing Officer, explains what it takes to build deep relationships with their guests, how to build a multichannel organization, and how to balance analytics with creativity…”The most important marketing change we’ve made is to collaborate in a more strategic way at the beginning of the process, not tactically after the work is done. It used to be that we’d develop the business objective, then define the marketing strategy, work on the creative, buy media, then inform PR, etc. Now we bring together those paid, owned, earned and shared teams as a strategic input into what we’re trying to accomplish at the beginning of the process. This is an important philosophical shift.”  https://cmsoforum.mckinsey.com/article/target-going-deep-on-engagement

 

” Amazon’s latest experiment: Installing your TV and other household items” by Taylor Soper at Geek Wire.  “In another example of Amazon expanding its footprint in new ways, the online retail giant is now contracting with a Seattle area company to install TV mounts right in your home.  Currently in beta mode and available only in the Seattle area, Amazon’s new TV mount service is priced at $275. It includes the mount itself and the labor costs for installation. All a customer needs is a flatscreen TV, and Amazon’s partner does the rest.”  https://www.geekwire.com/2012/amazon-inhome-tv-mounting-installation/

 

“Sears Canada Mines 60-Year-Old Database for Turnaround” by Ari Altstedter at Bloomberg News.  “Sears Canada Inc. is betting on using its 60-year-old credit card database, the largest in the country, to create advertising for targeted customers and help return the retailer to profitability by 2014.  “We recognize it as a huge opportunity, it’s been under- leveraged,” Chief Executive Officer Calvin McDonald, 41, said in an interview at the company’s Toronto headquarters last week. “We’re on it.”  Sears Canada, which has reported 12 straight quarters of sales declines, delved into its database for the relaunch of its Jessica women’s brand in September, analyzing customers’ past purchases to determine who it should choose for exclusive discounts by direct mail and e-mail.”  https://www.businessweek.com/news/2012-12-11/sears-canada-mines-60-year-old-database-for-turnaround 

 

“Wal-Mart CEO says ‘fiscal cliff’ affects U.S. shoppers” by Martinne Geller in The Chicago Tribune.  “In the week before last month’s U.S. presidential election, only 25 percent of its core U.S. shoppers knew what the term “fiscal cliff” meant, CEO Mike Duke told a gathering on Tuesday in New York.  “One week after the election it was up to 75 percent,” said Duke, adding that 15 percent of those customers said the debate in Washington would affect what they spend for Christmas.  Wal-Mart, the largest retailer in the United States and the world, polls its shoppers regularly.  The latest poll could bode poorly for retailers like Wal-Mart, which rely on the year-end holiday shopping season for an outsized portion of their annual revenue.”  https://www.chicagotribune.com/news/sns-rt-us-walmart-dukebre8bb075-20121211,0,5602674.story

 

“Dollar General feels heat from competition, economy” by Jessica Wohl at Reuters.  “The discount chain posted a bigger-than-expected increase in quarterly profit and total sales in line with Wall Street expectations. But sales at stores open at least a year rose less than some analysts expected, and its profit forecast suggested this quarter’s profit will miss estimates.  But competitors including Walmart have stepped up their focus on items priced at $1 or less and have been advertising heavily, putting pressure on stores such as Dollar General that operate on much smaller ad budgets. Dollar General said it would start to lower some prices and use more advertising.”  https://www.chicagotribune.com/business/sns-rt-us-dollargeneral-resultsbre8ba0fo-20121211,0,2230535.story 

 

“With Home Depot Deal, Samsung Ties Up Quartet of North American Retailers” at Chosun Media.  “With this deal, Samsung now has partnerships with all four major distributors of home appliances in North America, following similar agreements with BestBuy in 2003, Lowe’s in 2005 and Sears in 2007.”  https://english.chosun.com/site/data/html_dir/2012/12/12/2012121200974.html

 

“Amazon wins its insane gadget-airbag patent” by Josh Lowensohn at CNET (Pictures from Patent and Text).  “Amazon has been granted a patent for protecting gadgets from accidents by using tiny airbags and even jets of air…At its core, the patent details a system that uses your gadget’s built-in gyroscope, accelerometers, camera, and other onboard sensors to figure out if the device has gone airborne. If so, a system can keep the device from getting too badly damaged by changing its fall, and even deploying airbags to lessen the damage.”  https://news.cnet.com/8301-13578_3-57558622-38/amazon-wins-its-insane-gadget-airbag-patent/

 

“Forbes recognizes Wegmans as ‘customer service champion” by S.J. Velasquez at Buffalo.com.  “Rochester-based Wegmans is one of three companies recognized as “customer service champions” by Forbes.  The Western New York grocery chain is in good company, too. It’s honored in an article alongside recognizable brands such as Apple and the Ritz-Carlton for embracing a simple, underrated customer service practice: “empowerment.”“We empower our people to make decisions that improve their work and benefit our customers and our company,” Wegmans media relations director Jo Natale told Forbes contributor Carmine Gallo.”  https://www.buffalo.com/grub-pub/blog/forbes-recognizes-wegmans-as-customer-service-champion/

Eye-on-Retail Tipsheet 12/11/12: Walmart in China, Lowe’s resets, Amazon’s “Yasiv”

 

“Sea Bass With Barbie Dolls Challenge Wal-Mart in China” at Bloomberg News (Video and Text).  “Shelves stacked to the ceiling with low-price hot sauce, Barbie dolls, and noodles stand near tanks where shoppers can fish out live sea bass for dinner. Welcome to RT-Mart, China’s version of Wal-Mart Stores Inc.   From Shanghai to Chengdu, the outlets run by China’s largest big-box retailer, Sun Art Retail Group Ltd. are recreating American-style Wal-Marts, with one big difference: They’re giving them the feel of local street markets with hairy crabs laid on table tops and discounted hot-pot ingredients. That formula has helped it crack the country’s 507 billion yuan ($81 billion) hypermarket industry overseas rivals Tesco Plc., Wal-Mart and Carrefour SA have struggled to get a handle on.”  https://www.bloomberg.com/news/2012-12-09/sea-bass-with-barbie-dolls-challenge-wal-mart-in-china.html

 

“Lowe’s Creates C-Level Customer Exec, Earmarks $550M for Annual IT Spend” by Adam Blair in RIS.  “As the SKU rationalization process proceeds, “the teams are reinvesting inventory dollars into greater depth of high-volume SKUs,” notes Bridgeford. “The result is a plan that includes more facings for SKUs, localized assortment and price point progressions.”  For product lines that have gone through the reset process, Lowe’s has seen comp sales lifts in the “mid single digits,” and “nearly a full percentage point improvement in gross margin rate,” he said. The retailer expects to complete reviews of products representing approximately 90% of its business by next month, the end of fiscal 2012, and expects to reset “40% to 50% of our business by the end of the fiscal year and substantially all by mid-2013,” he added.”  https://risnews.edgl.com/retail-news/Lowe-s-Creates-C-Level-Customer-Exec,-Earmarks-$550M-for-Annual-IT-Spend83629?googleid=83629

 

“Browse Amazon’s wares in an entirely new way with Yasiv” by Matt Elliot at CNET.  “Yasiv calls itself a “visual recommendation service.” What it does is show you a web of related products in response to a search query. At the top of the page is a pull-down menu where you can select an Amazon product category (including All Departments) and a search box. Type a product name, hit Enter, and Yasiv springs to life, forming a web of related products around your search term.”  https://howto.cnet.com/8301-11310_39-57558312-285/browse-amazons-wares-in-an-entirely-new-way-with-yasiv/

 

Walgreen’s fake Facebook “Like” thumbs up in stores (Picture)…

“Walgreen’s using “Most Liked” as a buying signal” by Rishi Shah at Getting More Awesome.  “It only makes sense for Walgreens to start using “Most Liked” as a buying lubricant. It is easier to build trust in a product if it is “Most Liked”.  What is weird though is that there is actually no real mention of Facebook anywhere. So, this makes me think they sort of just made it up.”  https://www.gettingmoreawesome.com/2012/12/10/walgreens-using-most-liked-as-a-buying-signal/

 

“CleanFUEL USA and Menards Announce Opening of 37 Propane Autogas Fueling Stations” at The Auto Channel.  “CleanFUEL USA, a leading supplier of propane autogas infrastructure and engine systems, today announced the installation of 37 propane autogas fueling stations at Menards home improvement stores. Thirty-six Menards locations throughout Illinois, as well as its Eau Claire West store in Wisconsin, will now offer publicly accessible propane refueling.“Menards is clearly at the forefront in the home improvement retail world in providing environmentally friendly fuels to the public. Their plans to continue expanding the availability of autogas, which provides the same or better performance as gasoline, will benefit their customers, giving them a wider choice of fueling options.”  https://www.theautochannel.com/news/2012/12/10/059784-cleanfuel-usa-and-menards-announce-opening-37-propane-autogas-fueling.html

 

Menards puts new store #2 on hold blaming President Obama; stunts growth into Kansas City and St. Louis markets…

“Menards expansion to Independence (Missouri; Suburb of Kansas City) on hold for now” by Adrianne DeWeese in The Examiner.  “Plans for a well-known home improvement store to locate in Independence appear to be on hold for now, and company officials are blaming President Barack Obama.  Less than two months after the official announcement took place, Menards released a statement last week saying it would hold off on a site in Independence, despite having cleared the rezoning process through the Planning Commission.”  https://www.examiner.net/news/x719504099/Menards-expansion-to-Independence-on-hold-for-now

 

“Hannaford makes management changes, names new president” by Whit Richardson in The Bangor Daily News.  “The Scarborough-based grocery chain, which has 181 stores throughout the northeastern United States, today announced Brad Wise will take over as president.  Wise will replace Beth Newlands Campbell, who is taking a new position as president of Food Lion, Hannaford’s sister company based in Salisbury, N.C… In addition, Wise will also become president of Sweetbay Supermarkets, another Delhaize chain based in Tampa, Fla.”  https://bangordailynews.com/2012/12/10/business/hannaford-makes-management-changes-new-president-named/

 

“Apple’s Massive New Hong Kong Store with 30-Foot Tall Glass Windows Leads Next Weekend’s Grand Openings” by Eric Slivka at Mac Rumors (Picture and Text).  “The new store is a massive flagship location, as evidenced by the company’s use of “curtain” graphics on the facade as is typically reserved for Apple’s most significant openings…The new store will cover three levels and has been reported to encompass approximately 20,000 square feet of space, with the facade including 30-foot tall glass windows currently covered by the curtain graphics. Playing upon the large facade, Apple’s tagline for the premiere is “An opening you simply can’t miss.”  https://www.macrumors.com/2012/12/10/apples-massive-new-hong-kong-store-with-30-foot-tall-glass-windows-leads-next-weekends-grand-openings/

 

It has come to this…

Final Twinkies Shipment Headed to JEWEL-OSCO.   “JEWEL-OSCO, a leading Midwest food and pharmacy retailer, is giving Twinkie lovers a chance to get one final taste of the iconic Hostess Brands treat.  This week, the retailer will receive what is believed to be the final shipment of Twinkies in the country. More than 20,000 boxes of Twinkies will be available starting Tuesday morning, Dec. 11, at select Chicago-area JEWEL-OSCO stores. Customers looking for Ding Dongs, Zingers and Orange Cupcakes will also be in luck.”  https://www.businesswire.com/portal/site/home/permalink/?ndmViewId=news_view&newsLang=en&newsId=20121210006436&div=-1245645151

 

“Upset neighbors seek answers as supermarket chain (Kroger) announces closings” by Derick Waller at NBC 17 Raleigh, NC News (Video and Text).  “Upwards of 150 people packed the Martin Street Baptist Church in Southeast Raleigh to vent their frustrations after Kroger announced it’s closing two nearby stores. Kroger says their stores on New Bern Avenue and Martin Luther King Jr. Boulevard are not turning a profit. “If they’re losing money, they’re losing money because of the way they are operating their business,” Edita Horton Duncombe said. “It is not because of lack of support from this community.”  https://www2.nbc17.com/news/2012/dec/10/upset-neighbors-seek-answers-supermarket-chain-ann-ar-2847810/

 

 

Eye-on-Retail Tipsheet for 12/10/12: Mexico for growth, Aldi heir dies

 

“Target CMO: Content and Mobile Matters More Than Campaigns” by Mark Miller in Brand Channel (Video and Text).  ““In the past, marketers would make campaigns, they would put them in the world, and they would wait to see what happened,” Jones said in a video released on the brand’s A Bullseye View website and YouTube channel. “In today’s world, it happens hourly. It happens daily. And this is a brand that has such enriched deep content that our guests want to hear from us on. So if we can create content and share content and allow our guests to speak on our behalf, that’s really beneficial for them to deepen their engagement and it helps us amplify our message as well.”  https://www.brandchannel.com/home/post/2012/12/07/Target-CMO-Content-Mobile-Matters-120712.aspx

 

“Can Mexico Deliver Growth For Lowe’s and Home Depot?” at Trefis.  “So where do Lowe’s and Home Depot turn to for some top-line sizzle? Mexico. The country checks out on all mentioned parameters for housing growth. The country is South America’s second largest economy, and is expected to grow faster than  Brazil for the second consecutive year in 2012. Lending rates are at 10%, down from 13% three years ago. Home loans grew by more than 10% over September 2011- September 2012. The country is expected to add around 14.6 million homes over the period 2010-2040, leading to a real scramble between the nation’s leading lenders for a slice of this rather enticing pie. Home Depot has 100 stores in the country (its 100th was flagged off recently in November). This is up from around 60 in 2009. Lowe’s, meanwhile has a rather limited international presence at the moment, with only 2 stores in the country.  Going forward, we expect the two companies to continue investing heavily in the region. Lowe’s, which has a markedly lower footprint in Mexico than Home Depot, starts off with a distinct disadvantage.”  https://www.trefis.com/stock/low/articles/155162/can-mexico-deliver-growth-for-lowes-and-home-depot/2012-12-07

 

“Aldi supermarket billionaire heir dies at age 58” by Cara Waters in Smart Company.  “German billionaire Berthold Albrecht, who was heir to half of supermarket Aldi, has died at age 58…Aldi is now the world’s 10th biggest retailer and the privately owned discount supermarket has annual sales of $67.1 billion.  The whole family is notoriously reclusive, after Theo (father) was kidnapped for seven days in 1971.  Karl (Theo’s brother) bargained to reduce the multi-million ransom demanded by the kidnappers and the Aldi heirs’ frugal approach to life was highlighted when Theo famously tried to claim a tax rebate for the ransom payment.”  https://www.smartcompany.com.au/retail/053343-aldi-supermarket-billionaire-heir-dies-at-age-58.html

 

“Menards shelves plans for store in O’Fallon (Missouri), blames Obama” by Brian Flinchpaugh at stltoday.com.  President Barack Obama is being blamed for a decision to take plans for a Menards home improvement store in O’Fallon off the table.  O’Fallon officials canceled a Dec. 6 public hearing before the Planning and Zoning Commission after the company withdrew its requests for rezoning and a conditional-use permit.  A statement emailed to the Journal Friday by Menards spokesman Jeff Abbott reads: “I’m very sorry, but we are a family owned business and with the Obama Administration scaring the dickens out of all small businesses in the USA at present, we have decided not to risk expansion until things are more settled.”  https://www.stltoday.com/suburban-journals/stcharles/news/menards-shelves-plans-for-store-in-o-fallon-blames-obama/article_ac330273-c8ba-5f9c-92eb-33eaca281cc4.html

 

“Canadian retailers brace for Target’s cheap chic” by Allison Martell at Reuters.  “Edward Jones’ Fehr thinks Canadian Tire Corp Ltd which sells a combination of auto parts, housewares, apparel and sporting goods across several banners, is particularly vulnerable, but Paul Taylor, chief investment officer of fundamental equities at BMO Asset Management Inc, says it is insulated by its auto parts and sporting goods segments.”  https://ca.reuters.com/article/businessNews/idCABRE8B80BP20121209?pageNumber=3&virtualBrandChannel=0 

 

“CVS/pharmacy updates its m-commerce site and mobile app” by Bill Siwicki.  “Both the CVS mobile site and app enable customers to shop the full CVS.com product catalog. Shoppers can use both the site and app to access Deal of the Day flash sales featuring a new deal every day online and in-store on popular household essentials and gifts.”  https://www.internetretailer.com/2012/12/06/cvspharmacy-updates-its-m-commerce-site-and-mobile-app

 

“CVS rounds out mobile strategy with QR-code enabled gift card exchange” by Chantal Tode.  ““Whether a consumer is exchanging a restaurant gift card, a competing retailer’s gift card or a gas station gift card, they are taking the unused portion of a gift card in a consumer’s wallet and we are giving them a CVS gift card,” said Dan Rogers, chief financial officer at Plastic Jungle, San Mateo, CA.”  https://www.mobilecommercedaily.com/cvs-rounds-out-mobile-strategy-with-qr-code-enabled-gift-card-exchange

 

“Walmart Canada stores to open around the clock until Christmas Eve” at Herald Online.  “Walmart Canada…announced that it will operate 200 of its 373 stores nationwide around the clock in December. More than half of the country’s Walmart stores will open their doors on December 7 and leave them open until closing time on Christmas Eve.”   https://www.heraldonline.com/2012/12/07/4468351/walmart-canada-stores-to-open.html#storylink=cpy

 

“Walmart Canada unveils 200th Supercentre” at The Sacramento Bee.  “Walmart Canada opened the doors of its 200th supercentre located in Edmonton, Alberta. Today’s grand opening marks a major milestone for Walmart Canada. The company opened its first supercentres in Ontario in 2006. Today, Walmart Canada has supercentres in six provinces and 373 stores nationwide serving more than eight million customers each week.  “Our 200th supercentre and 73 projects to be completed this year will make 2012 a major milestone in Walmart Canada’s history,” said Jim Thompson, Walmart Canada’s chief operations officer. “Walmart Canada is a strong business getting even stronger. We are Canada’s fastest growing retailer. The demand for everyday low prices and one-stop shopping remains high and we are responding with our biggest year ever of grand openings.” https://www.sacbee.com/2012/12/07/5038561/walmart-canada-unveils-200th-supercentre.html#storylink=cpy

 

“Food Lion’s parent company taps new president for grocery store chain that started in NC” at The Washington Post.  “The grocery store chain Food Lion has a new president. Beth Newlands Campbell is replacing Cathy Green Burns, who became a familiar face on Food Lion’s television commercials…In January, the company announced plans to close 113 underperforming Food Lion stores in the U.S.”  https://www.washingtonpost.com/business/food-lions-parent-company-taps-new-president-for-grocery-store-chain-that-started-in-nc/2012/12/08/a543ade4-4191-11e2-8a5c-473797be602c_story.html

 

Oddball retail story of the day… 

“In Roswell, N.M., slab of ribs was packing heat — with ammo (at Albertson’s)” by John Glionna at LA Times.  “New Mexico authorities have heard all the horror stories about unhealthy food additives, but they admit they’ve never seen anything as bizarre as this.  A worker unwrapping a case of frozen meat at an Albertsons grocery store in the town of Roswell this week discovered a handgun and ammunition packed alongside a slab of ribs.”  https://www.latimes.com/news/nation/nationnow/la-na-nn-new-mexico-ribs-gun-ammo-20121207,0,2146491.story


 

 

 

 

Eye-on-Retail Tipsheet for 12/7/12: Target targets online ads; Walmart’s “Green Monday”

 

“Target Pushing Into Media Business; Retailer selling inventory on Target.com via PubMatic-powered private ad marketplace” By Tim Peterson in AdWeek.  “Target’s private marketplace operates similarly to others that retailers like Best Buy and Amazon have erected recently. For example, a user may visit Target.com and check out its high-def TVs. As that user navigates to other parts of Target’s site, a brand like Sony or Samsung could run ads aimed at that user promoting their TVs—provided they are sold by Target.  But the ads don’t have to pertain so closely to a specific product category. Adweek encountered a Subaru ad running on Target’s DVD and Blu-ray players page; a peek at the page’s site code revealed that the ad was sourced through PubMatic.”  https://www.adweek.com/news/technology/target-pushing-media-business-145769

 

“Lowe’s elevates the status of its web and mobile channels” by Kevin Woodward in Internet Retailer.  “The reorganization places online and mobile commerce on an equal basis with more than Lowe’s 1,700 stores, said Gregory M. Bridgeford, chief customer officer, at Lowe’s analyst and investor conference yesterday…Accomplishing that means changing the corporate structure from one designed to support bricks-and-mortar store sales to one that accommodates multiple sales methods, he said. Earlier this year Lowe’s created a chief customer officer position, held by Bridgeford, and the chief operating officer position, held by Rick D. Damron, who collaborated on developing a unified shopping strategy.”  https://www.internetretailer.com/2012/12/06/lowes-elevates-status-its-web-and-mobile-channels

 

“Kroger could benefit from Tesco’s U.S. closing” by Steve Watkins in Cincinnatti Business Courier.  “Tesco CEO Philip Clarke told the Wall Street Journal on Wednesday that the company will likely stop operating in the United States. That means it would sell or close its 199 Fresh & Easy stores, which are located in California, Nevada and Arizona.  Kroger has a strong presence in those markets, with stores such as Ralph’s, Fry’s Marketplace and Food 4 Less.”  https://www.bizjournals.com/cincinnati/blog/2012/12/kroger-could-benefit-from-tescos-us.html

 

“Wal-Mart to Offer Special Deals on ‘Green Monday'” at Fox Business.  “Wal-Mart Stores Inc. said it will offer online savings of up to 60% on “Green Monday,” which the company said is its busiest online shopping day in December.  Green Monday, the second Monday in December, was Walmart.com’s highest traffic day in December last year. According to data-analytics firm comScore Inc.  Green Monday was also the third highest online shopping day of the season last year.”  https://www.foxbusiness.com/news/2012/12/06/wal-mart-to-offer-special-deals-on-green-monday/

 

Walmart Canada announces first-of-its-kind sales floor LED lighting retrofit (in Canada).  “Walmart Canada today announced a first-of-its-kind sales floor LED lighting retrofit. The retailer has retrofitted all of the overhead sales floor lighting at its Brampton North (located at Highway 10 and Bovaird Road in Brampton, Ontario) supercentre from conventional fluorescent lighting to high efficiency LED 4-foot retrofit lamps. The retailer estimates this small change could save approximately 283,000 kilo-watt hours (kWh) per year, which will results in a savings of up to $26,000 per year.”  https://www.sacbee.com/2012/12/06/5036321/walmart-canada-announces-first.html#storylink=cpy

 

“Rona aims for long-term profits, asset sales” by Ross Marowits in The Canadian Press.  “Earlier, Boies told a news conference that Rona had in fact offered to buy Lowe’s Canada in 2011 in order to reduce overcapacity in the market. Former Rona CEO Robert Dutton made the offer in a meeting with Lowe’s after the U.S. rival expressed an interest in a purchase agreement.  Lowe’s second unofficial bid – which was dropped after the American company met stiff resistance from Rona’s board, Quebec politicians and the independent dealership owners that operate under Rona’s brands – had been worth $1.8 billion. https://www.timescolonist.com/life/Rona+aims+long+term+profits+asset+sales/7666113/story.html#ixzz2EMlKevAp

 

“Walgreens adding mobile tour, new store additions with fresh food, new products for healthy living” by Ashley Loose at Arizona ABC 15.  “Participating stores will have combinations of more accessible pharmacists, a Health Guide to help answer customer questions about products, health and events, fresh food, larger beauty departments, healthy juices, smoothies and a cafe.  Some of the new products include fruits and vegetables, meats, prepared salads, pizzas and other meal options, niche beauty brands, brewed coffees, fresh drinks, more opportunities for health testing and more, according to a news release.”  https://www.abc15.com/dpp/news/state/walgreens-adding-mobile-tour-new-store-additions-with-fresh-food-new-products-for-healthy-living

 

“Amazon online shopping deals this weekend include video games, toys and HDTV’s” by Joseph Karbousky at The Examiner.

Here is a look at the sales schedule Amazon will be running over the next (four) days.

Friday, Dec 7 – Home Improvement

Saturday, Dec. 8 – Outerwear

Sunday, Dec. 9 – TV, Movies

Monday, Dec. 10 – Camera, Photo and Video

Tuesday, Dec. 11 – Video Games

https://www.examiner.com/article/amazon-online-shopping-deals-this-weekend-include-video-games-toys-and-hdtv-s

 

“Dollar stores gain marketshare with consumables” at The City Wire.  “Dollar General devotes 22.1% of its space to dry grocery, this compares to 14% in the Family Dollar model. The dairy, bakery and frozen space allocation is comparable between the two chains.Non-food grocery comprised 24.1% in the Family Dollar model, compared to 19.5% in the Dollar General store, according to the space study.  General merchandise hardlines allocation is similar among the two chains between 25 and 26%. Softlines, which includes apparel showed a little more spread with Dollar General at 14.2% against 17.9% at Family Dollar.”  https://www.thecitywire.com/node/25450#.UMD-i4PAfzk

 

“Larry Page Puts Amazon in Crosshairs as Google Shopping Rakes in Cash”  at Street Insider.  “In October, Google transitioned marketers from free shopping to a 100 percent paid service dubbed Google Shopping. There were some concerns that retailers would balk at the idea of paying for the ads, but according to checks by analysts at Jefferies, there has been robust adoption. “Using visuals to command user attention, [Product Listing Ads (PLAs)] get more clicks than the blue link ads they effectively displace, translating into more rev for GOOG,” said analyst Brian Pitz.”  https://www.streetinsider.com/Analyst+Comments/Larry+Page+Puts+Amazon+(AMZN)+in+Crosshairs+as+Google+Shopping+Rakes+in+Cash+(GOOG)/7928976.html

 

Target Executive Kathryn A. Tesija Joins Verizon Board of Directors.  “Tesija joined Target in 1986 and has held a variety of leadership positions within merchandising. She is a member of Target’s executive committee and currently oversees all merchandising functions, including product design and development, sourcing, inventory management, merchandising systems, presentation and operations, as well as the company’s global supply chain. Tesija received her bachelor’s degree from the University of Wisconsin”  https://www.sacbee.com/2012/12/06/5036102/target-executive-kathryn-a-tesija.html

 

 

Eye-on-Retail Tipsheet for 12/6/12: Lowe’s “yearns” for Canada; Amazon in Brazil

 

“Lowe’s still yearns for larger market share in Canada” by Ken Elkins in Charlotte Business Journal.  “On Wednesday, Robert Niblock, Lowe’s chief executive, told analyst and investors he would like to have at least 100 Lowe’s stores in Canada.  “There are other ways to attain scale in Canada,” he says. The company dropped its $1.8 billion offer for Rona when Rona’s board of directors rebuffed the proposal.”  https://www.bizjournals.com/charlotte/blog/outside_the_loop/2012/12/lowes-still-yearns-for-larger-market.html

 

“Rogers and Wal-Mart to launch magazine (in Canada)” by Susan Krashinksy in The Globe and Mail.  “In April, Rogers will launch Walmart Live Better, a new 100-page glossy magazine that will be published six times a year, in collaboration with Wal-Mart Canada Corp.  The magazine will have a circulation of one million copies, distributed in Wal-Mart’s Supercentres across English Canada (French-language distribution is planned within the year.)”  https://www.theglobeandmail.com/globe-investor/rogers-and-wal-mart-to-launch-magazine/article6012912/?cmpid=rss1

 

“Big Lots CEO to Leave Amid Report of Stock Sale SEC Probe” by Matt Townend and Lauren Coleman-Lochner in Business Week.  “Sales at U.S. stores open at least 15 months fell 4.6 percent in the quarter ended Oct. 27, the company said. Big Lots reported a third-quarter loss of $6 million, or 10 cents a share, from continuing operations, compared with a profit of $4.2 million, or 6 cents, a year ago.  The company operated more than 1,482 U.S. stores at the end of the period.”  https://www.businessweek.com/news/2012-12-05/big-lots-ceo-to-leave-amid-report-of-stock-sale-sec-probe

 

“Amazon launches its Kindle Store in Brazil, announces $150 Kindle will be available in the “coming weeks”” by Anna Heim at The Next Web.  “In this context, it will now be interesting whether (and when) Amazon will start selling more than book-related items in Brazil, amid rumors that it is considering acquiring local e-commerce companies to enter the online retail space with a bang. All we know for sure is that its first non-digital product to go on sale will be the Kindle. As you can see below, Brazilian users can already register their email to get notified when it becomes available.”  https://thenextweb.com/media/2012/12/06/amazon-has-quietly-launched-in-brazil-now-selling-e-books-and-announces-a-150-kindle/

 

“Dick’s Sporting Goods makes a move on Central Florida” by Sandra Pedicini at The Orlando Sentinel.  “Already the nation’s largest sporting goods retailing company — with more than $5 billion in annual sales and 500 stores — Dick’s eventually plans to have 900 outlets throughout the United States. In Central Florida, Dick’s opened two more stores last month, in Sanford and Waterford Lakes. They had already been operating a store near Mall at Millenia.”  https://www.orlandosentinel.com/business/os-dicks-sporting-goods-orlando-20121205,0,2129494.story 

 

“Walgreens November Sales Decrease 3.9%” by Paul Quintaro at Benzinga.  “Total front-end sales decreased 0.3 percent compared with the same month in fiscal 2012, while comparable store front-end sales decreased 1.7 percent. Customer traffic in comparable stores decreased 4.9 percent while basket size increased 3.2 percent.”  https://www.benzinga.com/news/12/12/3146720/walgreens-november-sales-decrease-3-9

 

“Whole Foods, whole business: Walter Robb (co-CEO) talks conscious capitalism” by Robert Grattan in Austin Business Journal.  “In addition to groceries, the company is pioneering a $30 million venture capital fund. Much of the money is available, Robb said, and Whole Foods is looking for companies with similar goals or products it may be interested in buying later.” https://www.bizjournals.com/austin/news/2012/12/06/whole-foods-whole-business-walter.html

 

“Staples and LinkedIn Launch New Small Business Group on the LinkedIn Platform” at Market Watch.  “In SUCCEED, Staples and LinkedIn are creating an online community that enables small businesses to connect and collaborate. The group gives small business professionals the opportunity to network and discuss important issues, as well as share success stories and professional hurdles in an online forum created especially for them.”  https://www.marketwatch.com/story/staples-and-linkedin-launch-new-small-business-group-on-the-linkedin-platform-2012-12-04

 

“Supervalu stock surges on reports of talks with Cerberus” by Emily Bryson Your at The Chicago Tribune.  “Should Supervalu sell Albertsons and Save A Lot to Cerberus Capital Management, a private investment firm, it would be losing a traditional grocery chain that has been the source of layoffs and store closures, as well as its primary growth vehicle.  Save A Lot, a hard discounter, has more than 1,300 locations nationwide. The chain’s franchised business model and small footprint has allowed for rapid growth while low prices have been particularly attractive in food deserts.”  https://www.chicagotribune.com/business/breaking/chi-cerberus-reportedly-in-talks-for-2-supervalu-chains-20121205,0,5515593.story

 

Ahold USA names new vice president of produce and floral”  in The Produce News.  “In his new role, Mr. (David) Lessard, who will be based in Carlisle, PA, where Ahold USA is headquartered, will be responsible for strategically leading, directing, designing and approving category-management business plans and portfolio plans for the produce and floral teams.”  https://www.producenews.com/index.php/people/9222-ahold-usa-names-new-vice-president-of-produce-and-floral

Eye-on-Retail 12/5/12: Lowe’s analyst call today; New Kroger 123K sf store; “Mansumer”

 

 

Calendar at a Glance:

Lowe’s:  12/5 @ 10:00 am EST — Lowe’s Analyst & Investor Conference Call

https://phx.corporate-ir.net/phoenix.zhtml?c=95223&p=irol-eventDetails&EventId=4857135

 

Interview with Apple’s Tim Cook:  12/6 @10:00 pm EST on NBC’s Rock Center — Apple’s Tim Cook Interviewed By NBC’s Brian Williams.    https://www.macobserver.com/tmo/article/apples-tim-cook-interviewed-by-nbcs-williams-airs-thursday

 

Orchard Supply Hardware:  12/10 @ 4:30 pm EST — Orchard Supply Q3 Financial Results Conference Call

https://www.businesswire.com/portal/site/home/permalink/?ndmViewId=news_view&newsLang=en&newsId=20121204006641&div=-1245645151

 

Kroger opens largest store in Mid-Atlantic @ 123K Square Feet; includes furniture department…watch the video below…

“New Kroger to open on Midlothian Turnpike” by Sarah Bloom at NBC 12 News (Video and Text).  “But perfection will take a lot of work. The store is 123,000 square feet, complete with its own satellite police station, a furniture section, and baby section…Officials say if this store does well, they expect to open two other stores like it in the coming years. The next store will be built in the North side of Richmond at Staples Mill and Hungary Springs Road. That store is expected to open summer of 2014 with construction starting in mid-2013.”  https://www.nbc12.com/story/20260609/new-kroger-to-open-on-midlothian-turnpike

 

Lowe’s Outlines Strong Financial Position, Strategic Investments and Financial Targets at 2012 Analyst and Investor Conference.  “Gregory M. Bridgeford, chief customer officer: “We are building on our core strengths with Value Improvement and Product Differentiation. These focus areas are expected to deliver comparable store transaction growth, higher gross margins and improved inventory productivity. You might think of Value Improvement as the inner circle enhancing the core, and Product Differentiation as the outer circle driving excitement and flexibility.”  https://www.businesswire.com/portal/site/home/permalink/?ndmViewId=news_view&newsLang=en&newsId=20121205005110&div=-1245645151

 

“Same-Day Delivery: Losing Money Is O.K. If You’re Winning Over Customers” by Brad Tuttle at Time.  “Because retailers and online marketplaces see huge potential in same-day delivery, competition is fierce to win over consumers and get them in the habit of utilizing their same-day service specifically. Amazon has offered same-day delivery in limited markets for several years now. Obviously, the possibility of comprehensive, affordable same-day delivery would eliminate the need for many shoppers to take a quick run to, say, the local Walmart—which is why Walmart announced same-day delivery services in October.”  https://business.time.com/2012/12/04/same-day-delivery-losing-money-is-ok-if-youre-winning-over-customers/

 

“Simple Ways E-commerce Sites Can Compete With eBay and Amazon” by Lydian Dishman in Forbes.  “Why is the web littered with abandoned virtual shopping carts? Monotype found that 90% of consumers want e-commerce sites to look as good as they function and won’t stick around for a slowly loading product page. Citing Google’s research that 400 milliseconds (think: the blink of an eye) is too long for many people to wait, Monotype says people will visit a site less often if it is slower than a close competitor by more than 250 milliseconds or if it takes too many steps to find what they are looking for.”  https://www.forbes.com/sites/lydiadishman/2012/12/04/simple-ways-e-commerce-sites-can-compete-with-ebay-and-amazon/

 

“How Walmart got a foot in the door of (India) retail market” in Reuters.  “Mumbai: Walmart Stores Inc prepared its entry into India’s supermarket sector in 2010 with a $100 million investment into a consultancy with no employees, no profits and a scant $14,000 in revenue. The company, called Cedar Support Services, might have been a more obvious selection four months earlier: it began its corporate life as Bharti Retail Holdings Ltd, according to documents filed with India’s Registrar of Companies.”  https://ibnlive.in.com/news/how-walmart-got-a-foot-in-the-door-of-retail-market/308946-7.html

 

“More Large Retailers Ease Customers’ Path To Credit” by Yuki Noguchi in Kera News.  “”I think there’s also a group of the population that engages in these services, frankly because their needs are not being met by ‘mainstream financial services,’ and are unhappy about the value proposition or the costs,” he says, adding that those customers “have found that this is a better way for them to manage and control their finances, and is more accessible to them.”  https://keranews.org/post/more-large-retailers-ease-customers-path-credit

 

“Big Lots Inc. Earnings: Tops Wall Street Profit Estimate” by Derek Hoffman at Wall St. Cheat Sheet.  “A year-over-year revenue decrease last quarter breaks a four-quarter streak of revenue increases. The best quarter in that span was the fourth quarter of the last fiscal year, which saw revenue rise 9.9%.  After two quarters of falling short, the company beat estimates last quarter. In the second quarter, it missed the mark by 5 cents, and in the first quarter, it came in under estimates by one cent.  https://wallstcheatsheet.com/stocks/big-lots-inc-earnings-tops-wall-street-profit-estimate.html/

 

“Food fight: Discounters try to outdo each other” by Tom Harison in Ohio McClatchy-Tribune.  “We’re in a milk war right now in Evansville, Indiana, with 99 cent gallon milk,” said Mark Combs, director of marketing at Jay C Food Stores, the Seymour, Ind.,-based subsidiary of Kroger Co. that operates Ruler Foods. “They’re getting a very, very good value at that price…The new Lima store is Ohio’s first Ruler Foods. Kroger bought Jay C in 1999, and it is one of two dozen banners under which the Cincinnati-based food giant does business.”  https://www.equities.com/news/headline-story?dt=2012-12-04&val=787285&cat=goods

 

This Holiday Shopping Season, It’s All about the “Mansumer”  “BPN, the global media agency network within IPG Mediabrands, the global media and innovation division of the Interpublic Group today released its 2013 Retail Trends Report.  Highlights:

*  40% of men are now the primary grocery shopper in the household; 44% of men say they equally share in housecleaning and a whopping 86% of men agree being a man equals doing what is necessary to keep the household running. And that includes buying the holiday gifts.

*  Men Shop Differently: For men, shopping activity is more functional than emotional, and the purpose is to solve a problem or meet a need. To them, the priority is convenience and most of all that their ability to make informative decision is met.

https://www.businesswire.com/portal/site/home/permalink/?ndmViewId=news_view&newsLang=en&newsId=20121204006654&div=-1245645151