Tipsheet: H.Depot New Tagline | Lawton to T.Supply | WM Stores Optional

 

Macy’s president Hal Lawton is stepping down to become CEO of Tractor Supply at CNBC. “Lawton will be leaving to join Tractor Supply as its CEO, succeeding Greg Sandfort, effective Jan. 13. He will also join Tractor Supply’s board.” Read more

 

Kroger Q3 ID sales (ex-fuel) +2.5% Press release

 

Costco comps: November +5.3% / November ecom -3.6% / Q1 +4.3% Press release

 

Walmart’s McMillon says there is a ‘magic’ in being different, says online grocery business is ‘great’ by Kim Souza at Talk Business. “If customers don’t want stores, we won’t have them,” McMillon said during an interview by Barclays analyst Karen Short on Wednesday (Dec. 4) at the brokerage firm’s “Eat, Sleep, Play – It’s Not All Discretionary” conference in New York.” Read more

 

Dollar General Q3 comp sales +4.6% Press release

 

Duluth Trading Q3 net sales +12.2% “Net sales were driven by a 2.9% growth in direct net sales and 24.1% growth in retail net sales…At the end of the third quarter, the company had 58 stores compared to 43 stores in the same period a year ago.” Press release

 

Five Below Q3 comp sales +2.9% Press release

 

RH Q3 net revenue +6.4% “Traditional retailers…have allocated the vast majority of their capital to unnaturally grow their digital business. This has resulted in shifting, not lifting, sales online at greater costs, driving down margins while physical stores have been left to rot. We on the other hand have chosen to take the road less traveled…” Press release

 

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Tiffany Q3 comp sales unchanged Press release

 

…Tiffany shares down after a big earnings miss at CNBC

  • Earnings per share, adjusted: 65 cents vs. 85 cents expected
  • Revenue: $1.015 billion vs. $1.037 billion expected
  • Same store sales: unchanged vs. expected 1.4% gain

 

Michaels Q3 comp sales -2.2% Press release

 

Walmart favors ‘reasonable controls’ over collection and use of personal data at Reuters. “(Walmart) said shoppers should have an opportunity to “reasonably access, correct or delete their data while limiting the sale of their data to third parties and its use in digital advertising,” as it testified at a hearing by the U.S. Senate Committee on Commerce, Science and Transportation.” Read more

 

Dollarama Q3 comp sales +5.3% Press release

 

Home Depot hammers home new tagline with ads that emphasize digital investment and delivery options by Adrienne Pasquarelli at Ad Age. “The new tagline, “How doers get more done,” will replace the “More saving. More doing” line the retailer has used for more than a decade…The new campaign, debuting this weekend, will include a 30-second TV spot that showcases the new digital offerings, along with promotions on social media and in online channels.” See spot/Read more

 

Express Q3 comp sales -5.0% Press release

 

Antitrust investigators have reportedly widened their examination of Amazon and its retail marketplace to include the corporation’s cash cow: cloud computing at Fox Business. “The Federal Trade Commission is asking questions about Amazon Web Services, Bloomberg reported Wednesday, citing people familiar with the matter.” Read more

 

At Home Group Q3 comp sales -2.0% Press release

 

Target plans to open a store in New York’s Times Square in 2022 at CNBC. “Target has signed a lease for a small-format store in Manhattan in the heart of Times Square, on 42nd Street between 7th and 8th Avenues.” Read more

 

J.Jill Q3 comp sales -7.0% Press release

 

CVS CEO: I saw Hello Kitty logo on a vaping device 5 years ago and knew something was wrong at CNBC. “CVS Health CEO Larry Merlo raised concerns Thursday over the teen vaping crisis and the longterm health risks. “We don’t know the longitudinal effect of these products,” Merlo told CNBC’s “Squawk Box.” “Something has to be done.” Video/Read more

 

Tipsheet Extra

Rent the Runway partners with W Hotels so you can pack lighter

KFC brings back fried chicken scented firelog

Millennials are warming up to some baby boomer lifestyle choices

J.J. Abrams Hints at LGBTQ Representation in Star Wars

The iPhone 11 Pro’s Location Data Puzzler

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Subscribe to Eye on Retail Tipsheet here

 

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Tipsheet: NYC Cargo Bike Deliv | SNAP -750K | Gum -23%

 

Trump administration to introduce plan cutting food stamps for 750,000 people at The Hill. “The work or vocational training requirement applies to recipients who are “able-bodied” or those who are not caring for a child under six years old. Under the current guidelines, states can receive a waver for work requirements for those receiving benefits from SNAP, if its unemployment rate is at least 20 percent above the national rate, according to Bloomberg.” Tiered subs.

 

Amazon doubles truck fleet to 20,000 by Nat Levy at GeekWire. Read more

 

Retail Created the Armchair Shopper and Now It Wishes It Hadn’t at Bloomberg. “Retailers trained us to order holiday gifts from the comfort of our couches by dangling free home delivery. Now they’re trying to convince us to get out of our pajamas and drive to the store after all. It’s not an easy sell.” Tiered subs.

 

Walmart tops Amazon as most-downloaded US shopping app on Black Friday at TechCrunch. “Sensor Tower (said) Walmart was the most-installed shopping app on the U.S. App Store on Black Friday, with 113,000 new downloads…Amazon’s app was a close second, with 102,000 first-time installs.” Top 10/Read more

 

Inside Canada Goose’s new inventory-free store at Financial Post. “It’s by no means an inexpensive experiment but I believe it’ll be a very worthwhile one,” Canada Goose chief executive Dani Reiss said on Monday. “We’re not going to learn if we don’t experiment.” Read more

 

Amazon Is Still the DSP of Choice Among Marketers While Google Loses Ground by Lisa Lacy at Adweek. “Nearly half—46%—of the advertising professionals interviewed said they have used Amazon Advertising in the past 12 months…The Trade Desk was the second-most popular DSP overall with 38%, followed by Google with 33%. MediaMath (31%), Adobe Advertising Cloud (25%) and AppNexus (24%) rounded out the top five.” Tiered subs.

 

Postmates cuts dozens of jobs and shuts Mexico City office after investors turn on cash-burning businesses at CNBC. Read more

 

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Gum That Promises to Help You Sleep and Make You Skinny at Wall Street Journal. “Gum sales dropped 4% globally by volume between 2010 and 2018, according to Euromonitor, and 23% in the U.S. “Chewing gum is becoming less socially acceptable,” said Dirk Van de Put, chief executive of Mondelez International Inc., owner of Trident and Dentyne, in a recent interview.” WSJ subs.

 

Yankees teaming up with Amazon to stream games by Josh Kosman at NY Post. Read more

 

NYC to Announce Cargo Bike Delivery Pilot with Amazon and Others by Dave Colon at NY Times. “It will be the first time the city, long home to bike messengers, has specifically promoted cargo bikes as an alternative to delivery trucks. As many as 100 pedal-assisted cargo bikes operated by Amazon, UPS and DHL will be allowed to park in hundreds of existing commercial loading areas that are typically reserved for trucks and vans. Unlike those vehicles, the bikes will not have to pay meters.” Tiered subs.

 

Baby Yoda toys won’t be available in time for Christmas at GeekWire. Read more

 

The death of Sidney, Nebraska: How a hedge fund destroyed ‘a good American town’ at Fox News. “O’Connell and many other residents are still suffering from the loss of sporting goods retailer Cabela’s, which kept its headquarters in Sidney until it merged with Bass Pro Shops in 2017…Before the merger, O’Connell’s lumberyard did great business. But over the past two years, just one new home has been built in Sidney, he said.” Read more

 

Starbucks COO Rosalind Brewer on race and leadership by Jonathan Capehart at Washington Post. “If I have gone from the gym, and then I wanna walk into a high-end department store … and the store will be right here, and the gym way over here,” said Brewer. “I’ll go home and change clothes and come back, because I know I’m not gonna get the service I need.” Podcast/Tiered subs.

 

Tipsheet Extra

Harsh housing forecast for 2020, especially in these big cities

Women increasingly spending money on tech, not clothes

It’s crunch time for Getty Images, and for photographers

Lidl will open first Baltimore store

Acosta says consumer behavior, industry trends led to bankruptcy

Drag queen economy booming

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Subscribe to Eye on Retail Tipsheet here

 

Contact us: Put your product or service in front of the most powerful retail execs in the world, send advertising inquiries to info@eyeonretail.net

 

Website: eyeonretail.net

Tipsheet: Cyber Mon +16.5% | NYC Package Thieves | Bezos Rally

 

Cyber Monday totalled $9.2B in US online sales, smartphones accounted for a record $3B at TechCrunch. “Following the pattern set during Thanksgiving and Black Friday — the total actually just fell short of what Adobe had expected for the day, which was $9.4 billion. Adobe expected an increase of nearly 19%; in the end it was more like 16.5%.” Read more

 

Supermarket Survival Means Matching Amazon by Matthew Boyle at Bloomberg. “If the new technologies work on a broad scale—and that’s a big if—they could slow Amazon’s advance, boost profits, help fend off deep-discount chains like Aldi and Dollar General and diminish the treasure-hunting appeal of places like Costco and Trader Joe’s. Just 44% of food sales today go to traditional grocery stores, down from 90% 30 years ago, according to Inmar Analytics. Supermarkets are locked in a war of attrition, and right now, they’re losing.” Tiered subs.

 

WANTED – SLOGAN WRITER: Amazon Critics Rally at Bezos NYC Penthouse for Cyber Monday at Bloomberg. “At the rally outside Bezos’s building, the protesters chanted “We’re cold, we’re wet and we’re holding Amazon in check” and “Bezos, Bezos you can’t hide, we can see your greedy side.” Read more

 

90,000 Packages Disappear Daily in N.Y.C. Is Help on the Way? at New York Times. “Package horror stories have become so common that some state lawmakers are taking aim at thieves. In Texas, package thieves could face up to 10 years in prison under a new law. A South Carolina bill, called the Defense Against Porch Pirates Act, would make package theft a felony.” Tiered subs.

 

Catalyst moves to block Hudson’s Bay Co takeover after its rival bid rejected at Financial Post. “The private equity firm proposed to take HBC private for $11 per share — 70 cents better than the $10.30 per share currently on offer from HBC chairman Richard Baker and his group of shareholders. But a special committee, struck by HBC’s board of directors to probe the potential takeover, said Monday night that the Catalyst offer “is not reasonably capable of being consummated.” Read more

 

Animal-rights activists clash with Nordstrom over fur sales by Paul Roberts at Seattle Times. “PETA plans to share its findings at a downtown Seattle press conference Tuesday morning at the Hyatt at Olive 8, not far from the Nordstrom headquarters.” Read more

 

**A message from EasyLock keyless locking deadbolt – An unlocked deadbolt is useless! EasyLock = no key required/twist to lock. Video | Sell sheet | Sample @ info@eyeonretail.net

 

Glossier is moving into Nordstrom with mini shops for its perfume, which has a cult-like following at CNBC. Read more

 

Mattress and bedding giant Tuft & Needle exposed thousands of customer shipping labels at TechCrunch. “More than 236,400 shipping labels were found on an Amazon Web Services (AWS) storage bucket without a password, allowing anyone who knew the easy-to-guess web address access to the customer data.” Read more

 

GIVING TUESDAY: American Eagle put QR codes in T-shirts to help you donate to your favorite causes at Fast Company. Read more

 

Lord & Taylor is returning to NYC with a mini store at Ad Age. “The shop will be just 2,400 square feet—much smaller and more tightly curated than Lord & Taylor’s sprawling, 676,000-square-foot former flagship on Fifth Avenue. It will open for two weeks in mid-December in New York’s SoHo district on Wooster Street, surrounded by upscale names like Mansur Gavriel and Diane von Furstenberg.” Tiered subs.

 

 Cyber Monday was once again the single biggest shopping day in Amazon’s history Press release

 

Whole Foods responds to Mitch McConnell ‘Person of the Year’ confusion at Fox Business. “WholeFoods Magazine (is) an entirely separate publication…Twitter users took to the social media platform to express their confusion and downright disgust about the Republican politician. Some said they would no longer be Whole Foods customers.” Read more

 

One of Australia’s biggest wholesalers is counting the costs of losing a major deal with 7-Eleven at CNN. “Metcash on Tuesday reported a writedown of 237.4 million Australian dollars ($162.5 million), just weeks after it disclosed the end of its supplier agreement with (7-Eleven).” Read more

 

Field Agent: In stores on Black Friday 2019 Pics/Read more

 

Tipsheet Extra

‘La Liste’ 2020: Best Restaurants in the World

These are the best apps of 2019, according to Apple

What Happens if Trump’s China Tariffs Go Into Effect Dec. 15?

Exclusive: Inside the new Star Wars ride at Disney

Forbes 30 under 30 class of 2020

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Eye on Retail Tipsheet is must-read material for retail execs every weekday morning. Tipsheet stories are carefully curated bright and early every morning to ensure fresh and unique content.

 

Subscribe to Eye on Retail Tipsheet here

 

Contact us: Put your product or service in front of the most powerful retail execs in the world, send advertising inquiries to info@eyeonretail.net

 

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Tipsheet: Costco Tgiving Web Outage | Etsy + Free Shipping | Black Friday Global

 

 

Black Friday sees record $7.4B in online sales at TechCrunch. “The figures were up by $1.2 billion on Black Friday 2018 but they actually fell short of Adobe’s prediction for the day, which was $7.5 billion.” Read more

 

Thanksgiving Day saw record online sales of $4.2 billion at CNN. “According to Deloitte’s annual pre-Thanksgiving survey of American shoppers, 82% of Generation Z shoppers (18-22 years old) and 60% of Millennial shoppers (23-38 years old) said they planned to shop with family and friends. That compares to 49% of Gen X, 41% of Baby Boomers and 50% of seniors surveyed.” Read more

 

Retailers see biggest-ever Cyber Monday after record online Black Friday at AP News. “Adobe Analytics on Sunday predicted the opening weekend of U.S. retailers’ crucial holiday season would set a new record of almost $30 billion in sales, with Cyber Monday – now traditionally the U.S. economy’s biggest online shopping day – alone expected to reach $9.4 billion.” Read more

 

Target, Walmart and other major retailers are a threat to Amazon this Cyber Monday at CNBC. “Walmart and Target had bigger jumps than Amazon in online customer spending during the first two weeks of November compared with the same period last year, according research firm Edison Trends, which looked at more than 1.2 million transactions. Walmart took in 51% more than last year, while Target followed close behind with a 47% increase. Amazon’s customer spending grew just 32%.” Read more

 

Amazon Tests Cheap Warehouses to Make Cyber Monday Snafu-Free by Spencer Soper at Bloomberg. “The new service, Amazon Storage and Replenishment, lets its merchants stage inventory close to Amazon’s delivery operation so products can be quickly replenished, according to documents reviewed by Bloomberg. Amazon is trying out the program in Ontario, California, about 20 miles from its closest facilities and has plans to expand the program to other locations around the country, according to the documents.” Tiered subs.

 

Is Black Friday only an American tradition? Not anymore by Coral Murphy at USA Today. “The expansion of chains such as Walmart around the world has prompted some countries to adopt the Black Friday custom of big sales. Take Argentina: Black Friday sales grew more than 376% in the past five years in the Latin American country, according to a survey by Black Friday Global.” Read more

 

Tight Holiday-Season Calendar Will Test UPS, FedEx and Amazon by Paul Ziobro at Wall Street Journal. “The math leaves little room for error, said Citi transportation analyst Christian Wetherbee. “We think that the set up for the parcel carriers is as tricky as we’ve ever encountered,” Mr. Wetherbee said. “The risk someone gets coal in their stocking seems elevated.” WSJ subs.

 

Costco’s website crashed for several hours over Thanksgiving by Mary Hanbury at Business Insider. “According to data from the outage-tracking website Downdetector, which was shared with Business Insider by the retail aggregate LovetheSales.com, the website was down for at least 16.5 hours…Costco could have missed out on as much as $10.9 million worth of sales.” Read more

 

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Amazon removes Auschwitz-themed holiday decorations, bottle openers and fridge magnets at CNBC. Read more

 

Amazon and Walmart Thought India Would Be Their Next Giant Market. India’s Shopkeepers Would Like to Disagree by Ari Altstedter at Bloomberg via Fortune. “In the heart of New Delhi’s largest wholesale bazaar, merchants who normally compete with each other have united against a common enemy. “Amazon, Flipkart!” one merchant after another shouts into a microphone from a small stage in Sadar Bazaar’s central traffic circle. Some 50 other shopkeepers gathered around shout back in unison: “Go back! Go back!” Read more

 

NBC wants you to shop while watching TV by Peter Holley at Washington Post via My San Antonio. “Midway through the (“Songland”) episode, Ryan Tedder, a Grammy Award-winning singer and producer featured as a judge on the show, tinkered with an eye-catching, illuminated keyboard called Lumi. As Tedder played the instrument, a QR code casually appeared at the bottom of the screen with instructions that read more like commands than suggestions: “Open Camera, Scan Code, Shop Now.” Read more

 

It’s Way Too Easy to Get a .gov Domain Name at Krebs on Security. Read more

 

Etsy CFO Bets Free Shipping Will Give Company an Edge During Holidays by Mark Maurer at Wall Street Journal. “We don’t believe that people wake up in the morning and say, ‘Hey, I want to go shopping for something handcrafted today,’ ” finance chief Rachel Glaser said in an interview. “They wake up saying, ‘I need a gift for my sister’s birthday’ or it’s Christmastime and ‘I need a special gift for a person that I love.’ ” WSJ subs.

 

Amazon plans to hire 200,000 seasonal workers this year, twice as many as last year at GeekWire. Read more

 

Chicago City Council raises minimum wage to $15 by 2021 at Chicago Tribune. “(Mayor) Lightfoot’s plan eliminates exemptions to the minimum wage for other workers, including people with disabilities, youth under 18, agricultural workers and people in transitional employment programs.” Tiered subs.

 

Apple star designer Jony Ive officially leaves company at NY Post. Read more

 

Disgruntled holiday shoppers stuck in 4-hour snarls near popular Charlotte-area mall by Joe Marusak at Charlotte Observer. “Congestion grew so bad Friday evening that police blocked the three entrances into Concord Mills from Concord Mills Boulevard.” Tiered subs.

 

Tipsheet Extra 

How glam play became the toy industry’s hottest trend of the season

The ’90s fashion revival has past its peak

Marc Jacobs Says Nirvana Smiley Face Isn’t Copyrightable

QuikTrip Showcases Smoked BBQ Offering With New Mobile Game

Comparing Amazon’s Allbirds lookalikes to the real thing

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Eye on Retail Tipsheet is must-read material for retail execs every weekday morning. Tipsheet stories are carefully curated bright and early every morning to ensure fresh and unique content.

 

Subscribe to Eye on Retail Tipsheet here

 

Contact us: Put your product or service in front of the most powerful retail execs in the world, send advertising inquiries to info@eyeonretail.net

 

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Tipsheet: B.Buy/Dick’s Beat | 39% Shop & Drive | WM’s 50K Personal Shoppers

 

Best Buy Q3 comp sales +1.7% “Best Buy is updating its full-year FY20 financial outlook to the following: Enterprise comparable sales growth of 1.0% to 2.0%, which compares to prior guidance of 0.7% to 1.7%.” Press release

 

…Best Buy shares surge after beating expectations and raising forecast ahead of the holidays at CNBC. “Reported vs. expected, based on a survey of analysts by Refinitiv: Earnings per share, adjusted: $1.13 vs. $1.03 expected. Revenue: $9.76 billion vs. $9.70 billion expected. Same-store sales growth: 1.7% vs. 1.3% expected.” Read more

 

Dick’s Q3 comp sales +6.0% “Edward Stack, Chairman and CEO:  ‘As we head into the holiday season, we remain very enthusiastic about our business, and we are pleased to increase our full year sales and earnings outlook for the third time this year.'” Press release

 

…Dick’s Sporting Goods soars after raising earnings outlook at Fox Business. Read more

 

Dollar Tree Q3 enterprise comp sales +2.5%. By segment: Dollar Tree +2.8% / Family Dollar +2.3% Press release

 

They Can See You Typing When You’re Shopping Online at NY Times. “It is one thing to think, ‘O.K., somehow my clicks are being recorded somewhere,’” said Christine Bannan, a consumer protection lawyer at the Electronic Privacy Information Center. “But to think of an individual sales rep watching all of your clicks, I think it will resonate with people that this sort of tracking is so prevalent and what it really means. It makes it less abstract.” Tiered subs.

 

Famous Footwear Q3 comp sales +2.5% Press release

 

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Ruthless Quotas at Amazon Are Maiming Employees by Will Evans at The Atlantic. “When a maintenance worker was crushed to death by a forklift there, state officials in Indiana, which then was jockeying for Amazon’s second headquarters, sided with the company over their own investigator. “When you order something from Amazon and you’ve worked inside Amazon, you wonder, ‘Hey, is ordering my package going to be the demise of somebody?’” said one former safety manager, who had worked at multiple Amazon facilities.” Read more

 

EBay is selling off StubHub in a $4 billion deal at CNN. Read more

 

Walmart SVP Tom Ward shares insights from online grocery business by Kim Souza at Talk Business. “Ward said the secret sauce of the program’s success is the personal shoppers who do the order picking. These employees are the “cream of the crop,” and they have the closest contact with customers, he added. …“We will soon hire our 50,000th personal shopper, which is a huge milestone given the job didn’t exist three years ago.” Read more

 

Ad business a boon for Amazon but a turn-off for shoppers at AP. “After David Sinclair’s book on aging went on sale in September, colleagues told him that when they typed his name on Amazon, they saw ads for vitamins and supplements above his book. The supplement makers had selected Sinclair’s name as a keyword, hoping to get the attention of people who wanted to buy his book, “Lifespan: Why We Age — and Why We Don’t Have To.” Read more

 

Zappos settles major data breach lawsuit with 10% discounts for customers through end of year by Monica Nickelsburg at GeekWire. Read more

 

Tesco Follows Amazon, Netflix Playbook With Paid Loyalty Card by Rebecca Smith at Bloomberg. “Britain’s largest retailer this month introduced Clubcard Plus, a subscription-based loyalty plan where customers pay a monthly fee to receive special deals. It expands on Tesco’s existing points-based system with a business model more in line with Amazon Prime, Costco Wholesale Corp. or even Netflix Inc.” Tiered subs.

 

Close to two out of every five of Americans have shopped on their mobile devices while driving at Fast Company. Read more

 

Arts and crafts chain A.C. Moore will close its 145 stores, its parent company Nicole Crafts announced in a news release Monday. Up to 40 of the closing locations will become Michaels at USA Today. Read more

 

Allbirds tells Amazon it forgot to steal the most important part of its shoe by Nick Statt at The Verge. “We are flattered at the similarities that your private label shoe shares with ours, but hoped the commonalities would include these environmentally-friendly materials as well,” (Allbirds co-CEO) writes.” Read more

 

‘Star Wars: Rise of Skywalker’ Script Ended Up on eBay at Variety. “One of our actors, I won’t say which one — I want to, but I won’t — left it under their bed and it was found by someone who was cleaning their place,” Abrams said. “It was then given to someone else who went to sell it on eBay.” Read more

 

Tipsheet Extra

How LVMH’s whirlwind courtship sealed $16 billion Tiffany deal

Boston bans menthol cigarettes from c-stores

Amazon awards shine spotlight on third-party sellers

Musk promises Cybertruck vs. Ford F-150 rematch after controversy

Nike is the latest company to offer 3% cash back to Apple Card users

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Eye on Retail Tipsheet is must-read material for retail execs every weekday morning. Tipsheet stories are carefully curated bright and early every morning to ensure fresh and unique content.

 

Subscribe to Eye on Retail Tipsheet here

 

Contact us: Put your product or service in front of the most powerful retail execs in the world, send advertising inquiries to info@eyeonretail.net

 

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Tipsheet: Opioids = Shrink | BJ’s +1.1%

 

Gap Q3 comp sales -4.0%: Old Navy global -4.0% / Gap global -7.0% / Banana Republic global -3.0% Press release

 

BJ’s Wholesale Club Q3 comp sales (excluding gas) +1.1% Press release

 

Walmart’s Jet to Cease Its New York City Fresh Grocery Business by Matthew Boyle at Bloomberg. “The retailer will close a warehouse in the Bronx it was using to prepare orders and also let some drivers go, resulting in the loss of between 200 and 300 jobs, according to a person familiar with the decision. Jet — which will continue to sell dry groceries like cereal and other general merchandise…” Tiered subs.

 

Walgreens Boots Alliance group VP Gulden Mesara-Dogan is set to exit the company at the end of this year at PR Week. Tiered subs.

 

Retailers have been competing over fast, convenient delivery for years. Next up? Returns. by Lauren Zumbach at Chicago Tribune. “Paper Source and Happy Returns are also testing self-service kiosks at two stores in Los Angeles…Happy Returns will be testing shoppers’ honesty, and whether extra checks are needed to ensure customers actually leave their returns with the kiosks, Sobie said.” Tiered subs

 

Williams-Sonoma comp brand revenue +5.5%: Pottery Barn +3.4% / West Elm +14.1% / Williams-Sonoma -2.1% / Pottery Barn Kids & Teen +4.0% Press release

 

Inside Home Depot’s efforts to stop a growing theft problem at its stores by Courtney Reagan at CNBC. “I personally believe, this is driven by the opioid crisis,” Carol Tome, Home Depot’s then-chief financial officer said in a phone interview with CNBC in May…In Salt Lake City, the retailer worked with the state’s attorney general’s office over several years to close down a $1.5 million fraud case that involved seven pawnshops and a crime ring that was stealing and then reselling, the stolen goods.” Read more

 

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Shoe Carnival Q3 comp sales +3.5% Press release

 

Kroger Dials Back Overhaul as Sales Sputter by Jaewon Kang at Wall Street Journal. “Kroger laid off nearly 1,000 managers and other employees last month to cut costs…“There is a certain pace you can go at and there are only so many things you can do at one time,” Gary Millerchip, Kroger’s chief financial officer since April, said in an interview.” WSJ subs.

 

Nordstrom Q3 total company net sales -2.2%: Full price -4.1% / Off-price +1.2% / Digital +7.0% (digital is 34% of business) Press release

 

Amazon unveils new Dash Smart Shelf that automatically reorders items when supplies run low by Nat Levy at GeekWire. “The Dash Smart Shelf is a WiFi-enabled scale for office supplies. When common supplies like printer paper, pens, or coffee are running low, the shelf can automatically re-stock them or send a notification to put in a manual order.” Read more

 

Ross Stores Q3 comp sales +5.0% Press release

 

Top retail brands in the U.S. based on social influence by Engagement Labs: Amazon #1, Kohl’s #4, Target #8, Costco #9 Top 10 list/Press release

 

Victoria’s Secret 2019 Fashion Show Is Now Officially Cancelled at Fortune. “…the decision was part of a move to “evolve the messaging of [the company]”…Burgdoerfer told analysts on an earnings call that the company was pulling back on more extravagant marketing methods.” Read more

 

Macy’s Q3 comp sales -3.9% on an owned basis / -3.5% on an owned plus licensed basis Press release

 

Shoppers Try Walmart’s New, Siri-Powered Voice Order Service by Field Agent. “Sixty percent of participants (N = 139) said they would be either completely or very likely to use Siri to shop with Walmart again in the future, and 83% said they were at least moderately likely to do so.” Read more

 

Stage Stores Q3 comp sales +17.4% “Net loss was $15.9 million compared to net loss of $31.4 million in the third quarter 2018…“Our outstanding third quarter results give us further confidence in our decision to convert the entire company to an off-price business model,” commented Michael Glazer, CEO.” Press release

 

A Georgia woman has filed a federal lawsuit against Target claiming the retail giant stole her trademark when it launched its Good & Gather flagship food brand in September. at USA Today. Read more

 

Tipsheet Extra

America’s Top 50 Givers

Target employee died on the job but store remained open for business

‘Baby Yoda’ merch from ‘The Mandalorian’ is on its way

The top 10 touring acts over the last decade

DoorDash continues to lead in the food delivery wars with 35% share

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Eye on Retail Tipsheet is must-read material for retail execs every weekday morning. Tipsheet stories are carefully curated bright and early every morning to ensure fresh and unique content.

 

Subscribe to Eye on Retail Tipsheet here

 

Contact us: Put your product or service in front of the most powerful retail execs in the world, send advertising inquiries to info@eyeonretail.net

 

Website: eyeonretail.net

Tipsheet: Target +4.5% | Lowe’s +3% | Macy’s Breach | Jelinek #9 Biz Person

 

Target Q3 comp sales +4.5% “Third quarter comparable digital channel sales grew 31 percent, on top of 49 percent last year. Same-day fulfillment services (Order Pick Up, Drive Up and Shipt) accounted for 80% of Target’s digital comparable sales growth.” Press release

 

…Target shares surge after company crushes earnings and raises forecast at CNBC. “Earnings per share: $1.36, adjusted, vs. $1.19 expected. Revenue: $18.67 billion vs. $18.49 billion expected. Same-store sales: growth of 4.5% vs. up 3.6% expected.” Read more

 

Lowe’s Q3 comp sales +3.0% “…(will) close 34 underperforming stores in Canada (and) undertake a process to simplify multiple Canadian store banners to drive efficiency and reduce operational complexity…” Press release

 

…Lowe’s raises earnings outlook, shares jump at Fox Business. “Improved execution and strong earnings-per-share growth enabled the company to raise its full-year earnings forecast to $5.63 to $5.70 a share.” Read more

 

Macy’s said hackers stole customer credit cards – again by Zack Whittaker at TechCrunch. “Macy’s said the breach lasted a week, between October 7 and October 15. The retail giant did not say how many customers were affected, but the breach is likely to affect thousands of customers.” Read more

 

Walmart CEO Doug McMillon: ‘We could go away at any minute’ at CNBC. “Walmart is not arrogant,” CEO Doug McMillon said at CNBC’s Evolve Summit in Los Angeles on Tuesday morning. “We could go away at any minute. I think most of us act that way every day. If you’re not willing to fail — and we are failing at some things — you’re going to go away.” Read more/27:58 video

 

Costco’s Craig Jelinek #9 on Fortune’s Businessperson of the Year list Top 20 list

 

Alibaba raises up to $12.9 billion in landmark Hong Kong listing at Reuters. “The price means Alibaba will raise at least HK$88 billion ($11.3 billion) – a symbolic total because the number 8 is associated with prosperity and good fortune in Chinese culture.” Read more

 

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TJX Q3 comp sales +4.0% Press release

 

Amazon Is Planning to Open Cashierless Supermarkets Next Year by Matt Day at Bloomberg. “The new store formats and licensing initiative could launch as soon as the first quarter of 2020, according to a person familiar with the project. Amazon is testing a supermarket equipped with Go technology in a 10,400-square-foot retail space in Seattle’s Capitol Hill neighborhood.” Tiered subs.

 

Home Depot Q3 earnings call transcript at Seeking Alpha. Transcript

 

Lowe’s workers have complaints about new scheduling policies by Aine Cain at Business Insider. “One of the primary issues 10 of these workers spoke about had to do with changes to the scheduling policies for full-time employees. The old four-week rotation for full-time employees was replaced with a new system billed as “customer-centric scheduling,” which workers say has brought about less predictability and negatively affected their work-life balance.” Read more

 

Casey’s names Tractor Supply exec Chief Human Resources Officer Press release

 

Usain Bolt’s Next Impossible Goal: Finishing a Sam’s Club Run in 3 Minutes by Kathryn Lundstrom at Adweek. “Sam’s Club wants its customers to know they can get all their shopping done in a jiffy…In the bulk retailer’s latest spot produced by MONO, Usain Bolt flies down the aisles to check off all 20 items…” Tiered subs.

 

Amazon tells senator it’s considered face-scanning doorbells at ABC News. Read more

 

Customers claim Ulta’s Beautyfest was full of empty promises by Lisa Fickenscher at NY Post. “The retailer told eager consumers last week that its 1,200 stores would open one hour earlier than usual — at 9 a.m. — on Saturday and Sunday…But customers quickly flooded social media with complaints that some stores failed to open their doors on time and that they waited in freezing temperatures for chintzy freebies.” Read more

 

Tipsheet Extra

Hollywood’s Top 25 Marketing Masterminds of 2019

Here’s Jeff Bezos’ portrait that just made it into the Smithsonian

Capital One partners with OpenTable on exclusive access to premium reservations

FDA to start testing romaine lettuce on heels of Ecoli outbreaks

Warby Parker is launching Scout, its own line of contact lenses

Read Tipsheet Extra Stories

 

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Eye on Retail Tipsheet is must-read material for retail execs every weekday morning. Tipsheet stories are carefully curated bright and early every morning to ensure fresh and unique content.

 

Subscribe to Eye on Retail Tipsheet here

 

Contact us: Put your product or service in front of the most powerful retail execs in the world, send advertising inquiries to info@eyeonretail.net

 

Website: eyeonretail.net

Tipsheet: H.Depot & Kohl’s Miss | 27% Gift Headphones | Bezos @ Gala

 

Home Depot Q3 comp sales +3.6% / US comp +3.8% Press release

 

…Home Depot cuts 2019 forecast after sales miss, shares crater at CNBC. “Earnings per share: $2.53, adjusted, vs. $2.52 expected. Revenue: $27.22 billion vs. $27.53 billion expected. Same-store sales growth, global: 3.6% vs. 4.7% expected.” Read more

 

Kohl’s Q3 comp sales +0.4% “(Kohl’s) now expects adjusted annual earnings per diluted share to be $4.75 to $4.95…compared to its prior guidance of $5.15 to $5.45.” Press release

 

…Kohl’s cuts annual profit forecast after disappointing results; shares slump at Reuters. “…analysts on average had expected same-store sales to increase 0.76%, according to IBES data from Refinitiv. On an adjusted basis, the retailer earned 74 cents per share in the third quarter ended Nov. 2. Analysts were expecting a profit of 86 cents per share.” Read more

 

Tiffany CEO says millennials are buying diamonds — just not the way their parents did by Lauren Zumbach at Chicago Tribune. “CEO: ‘The way a millennial lives, he meets the person he loves, they go on a trip overseas, they love each other, they come back and have a home together. They have a dog, maybe later they have a kid. At that point they buy a diamond ring.'” Q&A

 

Campbell’s secures prime real estate at Walmart in deal with Hallmark Channel by Jeanine Poggi at Ad Age. “As part of the deal, Walmart will host in-store cooking demos featuring Campbell’s products. Campbell’s products will make appearances in two original Hallmark holiday movies and be featured on the network’s “Home & Family” show.” Tiered subs.

 

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AmEx Is Paying Up to Get Businesses to Accept Its Cards by AnnaMaria Andriotis at Wall Street Journal. “A small number of big merchants have received payments of around $450,000 since last year, according to people familiar with the matter. It also has offered to waive the swipe fees for a small number of businesses for six months, according to an internal document titled “Parity Push Project.” WSJ subs.

 

The Hyper-Organized Christmas Shopper by Anne Marie Chaker at Wall Street Journal. “Ms. Schwork, a 31-year-old consultant in Silver Spring, Md., aims to be finished by Thanksgiving. She keeps track of gift ideas and completed purchases on a spreadsheet for the 25 people on her list. She watches for deals and picks up items along the way, such as new towels for her sister.” WSJ subs.

 

Three dead in murder-suicide in parking lot of Duncan, Oklahoma Walmart at CBS News. Read more

 

Here’s How Walmart’s Self-Service Ad Platform Stacks Up Against Amazon’s by Lisa Lacy at Adweek. “Walmart is developing a self-service ad platform and API in a move straight out of Amazon’s playbook. The retailer confirmed the news, but declined to share additional details. However, agencies familiar with the beta program said they expect the platform to roll out in 2020.” Tiered subs.

 

Alibaba finds strong demand for its Hong Kong shares despite turmoil in the city at CNN. Read more

 

Survey: Which Electronics Will Be Given This Christmas? at Field Agent. “More than a quarter of respondents (27%) expect to give headphones/earphones this holiday season. Additionally, some 16% said they plan to give a tablet to someone, while 13% anticipate giving a phone, video game console, and/or smart watch/fitness tracker.” Read more

 

Hacked Disney+ accounts are reportedly being sold for as little as $3 at CNBC. Read more

 

Jeff Bezos Among Honorees at American Portrait Gala at The Hollywood Reporter. “Despite the nonpartisan stance of the Smithsonian, there was an inescapable political element in the crowd. “Where else could you be where you have two former First Ladies in the room on a school night?,” said the evening’s emcee Gayle King, giving a shout-out to attendee Hillary Clinton.” Read more

 

Home Depot holds on to #1 for radio spots at Radio Ink. “Last week the Depot ran a whopping 62,390 ads, beating out old rival GEICO which came in second with 44,973 ads. Completing the top five were Vicks (32,645), State Farm (31,942), and Indeed (29,487). CVS rose to sixth place with 28,237 spots after being unranked the previous week.” Read more

 

‘Meth. We’re on it’ campaign rolls out in South Dakota to confusion, ridicule at Fox News. “The $1.4 million campaign, featuring people saying, “Meth, I’m on it,” in coffee shops, and on a football field, paid nearly $500,000 to Broadhead Co., the Minnesota-based ad agency that created the tagline.” Read more

 

Tipsheet Extra

Minneapolis teens’ bath bomb company hits $20M in sales

Parcel Guard smart mailbox launches in Seattle

Jeff Bezos to visit India in January, may meet PM Narendra Modi

Target Reaches 500 Solar Installations

‘Lord of the Rings’ Series Renewed by Amazon for Season 2

Read Tipsheet Extra Stories

 

**

Eye on Retail Tipsheet is must-read material for retail execs every weekday morning. Tipsheet stories are carefully curated bright and early every morning to ensure fresh and unique content.

 

Subscribe to Eye on Retail Tipsheet here

 

Contact us: Put your product or service in front of the most powerful retail execs in the world, send advertising inquiries to info@eyeonretail.net

 

Website: eyeonretail.net