Eye-on-Retail Tipsheet 1/11/13: Online Grocery Boom?; Lowe’s Home Automation “has legs”

 

“How Whole Foods Is Helping Put A Stake Through The Heart Of Bureaucracy’ by Kim Bhasin at Business Insider.  “”We’ve been kicking bureaucracy in the shins, but we haven’t delivered a knockout blow yet,” he said. ‘We have to put a stake through the heart of bureaucracy…The retailer gives each of its stores $150,000 each year, explained Hamel.  And they can do whatever they want with that money.  For instance, a store used the cash to add a bar, which ended up being a huge hit with female shoppers. These bars serve craft beer and local wine.  They’re usually located near the wine section.”  Read more: https://www.businessinsider.com/whole-foods-gary-hamel-bureaucracy-2013-1#ixzz2HdAm4xtQ

 

“Online grocery shopping: Boom or bust?” by Renee Frojo at San Francisco Business Times.  “As more people migrate to urban areas and double-income households become burdened by increasingly busy schedules, it’s no mystery why the perceived convenience of online shopping would be attractive to a growing number of people. But is it as good as it sounds?  Some market researchers seem to think so. At the rate it’s going, online grocery shopping is poised to grow at an annual rate of 9.5 percent — with the potential to become a $9.4 billion industry by 2017, according to market research firm IBISWorld.”  Read more:  https://www.bizjournals.com/sanfrancisco/blog/2013/01/online-grocery-shopping-boom-or-bust.html

 

“CES 2013 Shocker: Lowe’s Iris Home Automation Has Legs” by Julie Jacobson at CEPro.  “Lowe’s may well be the first retailer to succeed with home automation. That’s my verdict after visiting with the home improvement store at CES 2013 and revisiting the Iris solution that didn’t impress me a year ago.  At CES 2013, Lowe’s is showing some interesting products – still under development – from some of its existing vendors. For example, there’s a WiFi-enabled water heater from Whirlpool that has energy-saving features, remote diagnostics and leak detection.

Lowe’s is also showing – by way of signage – other forthcoming products that it intends to integrate into the Iris ecosystem:

* Screw-in ZigBee-enabled LED light bulbs from Osram Sylvania

* Ready-Seal safe from First Alert that will alert you to access or attempted access

* Electronic SmartDoor from PetSafe (world’s smartest doggie door?)

* Motorized blinds from Bali

* Insynctive, Z-Wave-enabled between-the-glass motorized shades from Pella

* Controllers for irrigation, hose taps and landscape lighting from Orbit

* Ground moisture sensors from Plastair

When you take all of these traditional home-improvement products, add some intelligence and make them work in the Iris ecosystem, it becomes quite a retail story.

Read more: https://www.cepro.com/article/ces_2013_shocker_lowes_iris_home_automation_has_legs/

 

“The catch with Target’s price matching” by John Matarese at KY Post.  “The Catches with Price Matching:

To receive a price match:

-The item you find cheaper must be identical, with the same product code, and even the same color, according to MSN. TVs for instance, often have different model numbers at different stores, even if they appear to be the same.

-The item cannot be from a third-party Amazon vendor. Target will match only Amazon’s own prices, not third-party vendors on Amazon, which is about half of what Amazon now sells. That’s a significant difference, as “fulfilled by Amazon” vendors often have a lower price.

MSN says Target’s price matching still appears to be more generous than Walmart’s program, as Walmart won’t match online prices at Amazon.

Read more: https://www.kypost.com/dpps/money/consumer/dont_waste_your_money/the-catch-with-targets-price-matching_8154241#ixzz2HdD5GdcQ

 

“Whole Foods should buy Trader Joe’s” at MSN Money.  “If you live in a place without a Whole Foods or Trader Joe’s, you want one or both. If you live in a place that has both you probably shop at both. I go in waves, but ultimately I split my time almost evenly between the two stores.  Trader Joe’s has more than 350 stores, highly concentrated in California but scattered across the nation and growing fast. Trader Joe’s stores tend to be much smaller than Whole Foods stores. In the last couple of years, as Whole Foods has focused more on its “generic” Everyday 365 line, the price gap between the two has narrowed. While Whole Foods still sells items at a considerable premium to Trader Joe’s, it’s no longer Whole Paycheck. You can still drop absurd amounts of money on cheese and salami, but you have more choices than ever before at various price points.”  Read more:  https://money.msn.com/top-stocks/post.aspx?post=531edb28-7248-4574-a073-af1213fa15e0 

 

“Wal-Mart CEO knew of Mexico bribe claim: lawmakers” at Reuters.  “Lawmakers increased public pressure on Wal-Mart Stores Inc on Thursday by releasing company emails they said contradicted prior statements about when senior executives knew of bribery allegations tied to its Mexican affiliate.  The emails show that senior Wal-Mart executives including current Chief Executive Mike Duke knew as far back as 2005 of allegations that company representatives had bribed officials in Mexico.”  Read more:  https://www.reuters.com/article/2013/01/10/us-walmart-bribery-congress-idUSBRE9090UY20130110

 

“Home Decorators/Home Depot and Google allegedly engaged in Trademark Infringement and Unfair Business Practices negatively impacting Home Decor Center”.  “The Home Depot allegedly used Home Decor Center’s domain name for its Google Ad Words advertisements, redirecting consumers to the site HomeDecorators.com. This was first discovered on September of 2011, when Home Decor Center allegedly received a high volume of complaints from customers that apparently were not in their system. They also had an unusual decrease of sales by 60%. It was also discovered that The Home Depot’s paid advertisements for their website www.HomeDecorators.com, as published in Google’s search engine, claimed that this was “the official website for HomeDecorCenter.com,” which was Home Decor Center’s registered website since 2007.”  Read more: https://www.prnewswire.com/news-releases/home-decoratorshome-depot-and-google-allegedly-engaged-in-trademark-infringement-and-unfair-business-practices-negatively-impacting-home-decor-center-186313031.html

 

“UL Announces Move to New State-of-the-Art Consumer Products Testing Laboratory”.  “UL today announced the move of its Enfield, CT-based consumer products testing laboratory to a new, state-of-the-art 48,000 s/f facility in Enfield, more than doubling its capacity and capabilities for quality and safety assurance testing. The relocation will enable UL to more efficiently meet the growing demand for the company’s analytical, physical, performance and compliance testing of consumer products for retailers and manufacturers doing business in the U.S.”  Read more:  https://media.prnewswire.com/en/jsp/latest.jsp?resourceid=6111135&access=EH

 

“Wal-Mart To Sell Contacts Online, By Phone; Launching ‘Equate’ Contacts Brand” at Fox Business. “Wal-Mart Stores Inc. will start selling contact lenses online and by phone as the world’s largest retailer pushes further into the eye-care market. Wal-Mart will also launch its own private Equate brand of contact lenses in February.” Read more: https://www.foxbusiness.com/news/2013/01/10/wal-mart-to-sell-contacts-online-by-phone-launching-equate-contacts-brand/#ixzz2HdE6vRNv 

 

News of the Weird…

“Man walked through Lowe’s store with dummy grenade” at WCSH-Portland (Video and Text).  “Investigators said he told employees something along the line of, “Your store security sucks. I’ve been walking around with a hand grenade and no one noticed.”  The man was detained for a short time, but the Harris County District Attorney’s Office declined to file charges against him.”  Read more:  https://www.wcsh6.com/news/watercooler/article/227476/108/Man-walked-through-Lowes-store-with-dummy-grenade

 

 

Eye-on-Retail 1/10/13: Walmart & Same-Day Delivery; Walgreens Growth Strategy

 

 

“Walmart Teams With UPS to Fight Amazon” at The Slant.  “…So rather than beat Amazon, Walmart is trying to join it with a big digital push and this UPS partnership. Dubbed Walmart To Go, the move will feature same-day delivery for $10 in northern Virginia, Philadelphia and Minneapolis, with the San Francisco area coming online within a year. Deliveries will be made by UPS using its extensive distribution network rather than building out a warehousing and shipping network that could rival Amazon.”  Read more:  https://slant.investorplace.com/2013/01/walmart-teams-with-ups-to-fight-amazon/

 

“Target Taps Former Wieden Exec as New Head of Creative” by Natalie Zmuda at Ad Age.  “Target has tapped Todd Waterbury, a longtime creative director at Wieden & Kennedy, as its senior VP-creative.  Mr. Waterbury, who will begin work Jan. 14, fills a role vacated by Liz Elert, VP-creative, last summer. He will be charged with leading the creative direction of the Target brand, working with the retailer’s agency partners and internal creative team. He will report directly to Jeff Jones, Target’s chief marketer. Mr. Waterbury plans to relocate to Minneapolis from New York.”  Read more:   https://adage.com/article/news/target-taps-head-creative/239092/

 

“Amazon’s Jeff Bezos Doesn’t Care About Profit Margins” by Brad Stone and Jim Aley in Bloomberg BusinessWeek.  “Amazon scares everyone. There are multiple reasons, but a big one was summarized by Amazon Chief Executive Officer Jeff Bezos in a Harvard Business Review interview posted lasted week, which ranked Bezos as one of the top executives in the world. “Percentage margins are not one of the things we are seeking to optimize,” Bezos said, employing some Wall Street jargon to make the counter-intuitive point that he does not particularly care about making money. “It’s the absolute dollar free cash flow per share that you want to maximize. If you can do that by lowering margins, we would do that. Free cash flow, that’s something investors can spend.”… Bezos is more concerned with driving cash flow than making money because he believes the opportunity offered by the Internet, and by e-commerce, is massive and still largely untapped. To him, it’s still a land grab. So he’s prepared to cut prices to the bone and add all those freebies to cultivate customer loyalty and drive sales growth. Then he reinvests it all in more low prices and further expansion, driving additional customer loyalty.”  Read more:  https://www.businessweek.com/articles/2013-01-08/amazons-jeff-bezos-doesnt-care-about-profit-margins

 

“Walmart Defies Consumer Electronics Recession” by Laura Heller at Forbes.  “Consumer Electronics are experiencing an uncharacteristic moment in the dog house as shoppers eschew hardware and entertainment devices, opting instead for mobile practicality. This trend is hitting retailers hard as the most popular products are easily obtained direct from manufacturers, service providers or less expensive online outlets. There is of course an exception — Walmart, it seems, is defying the CE recession.”  Read more: https://www.forbes.com/sites/lauraheller/2013/01/09/walmart-defies-ce-recession/

 

“Christmas 2012 shopping: paper catalogs whipped Facebook, Twitter, and Pinterest, and Amazon is the new Google” by John Koetsier at Venture Beat.   “I guess we’re just not as advanced as we think we are. Or, the more things change, the more they stay the same.  In last month’s Christmas shopping season, paper catalogs influenced more holiday shopping than Facebook, Twitter, Pinterest, and mobile advertising platforms. And that’s not just for bricks-and-mortar stores — that’s for online shopping too.  Flyers and catalogs influenced 22 percent of online purchases and just slightly less, 21 percent, of offline purchases, according to the 1000-participant study by Baynote, a customer experience solutions company. Facebook, meanwhile, influenced 15 percent of online purchases and 12 percent of offline, and Twitter and Pinterest were at the 10 percent levels for both, according to Baynote.  Read more: https://venturebeat.com/2013/01/08/christmas-2012-shopping-paper-catalogs-whipped-facebook-twitter-and-pinterest-and-amazon-is-the-new-google/#ZgHxyzMGyRIdP6pV.99

 

“Kroger Offers Specialized Cart in Michigan” by Michael Garry in Supermarket News.  “Kroger will offer Caroline’s Cart, a shopping cart designed to carry disabled children and adults, at a store here, its first to carry the cart, according to the Caroline’s Cart Facebook page.  “We have been working with Kroger for several months and they have been very supportive of Caroline’s Cart,” said the Facebook post. Caroline’s Cart was developed by Drew Ann Long, Alabaster, Ala., whose 12-year-old daughter, Caroline, has Rett syndrome, a neurodevelopment disorder.”  Read more: https://supermarketnews.com/consumer-trends/kroger-offers-specialized-cart-michigan

 

Whole Foods hires new tech head” by Jan Buchholz at Austin Business Journal. “Jason Buechel has been named global vice president and chief information officer for Whole Foods Market Inc.  Formerly an executive and partner with Accenture Plc, Buechel will be responsible for all aspects of information technology at Whole Foods. He’ll conduct his duties at the Austin headquarters.”  Read more: https://www.bizjournals.com/austin/blog/retail/2013/01/whole-foods-market-hires-new-head-of.html 

 

“Holiday Season Ends on Positive Note for Retailers, According to ShopperTrak”.  “ShopperTrak estimates that during the holiday shopping season of November and December 2012, national retail sales increased 2.5% and foot traffic also increased 2.5% when compared to the same two months last year. ShopperTrak’s initial data indicates that shoppers spent $248.8 billion during this period. The U.S. Department of Commerce will release its December GAFO sales numbers in February.  The 2012 holiday season marked the third consecutive year with positive total retail sales. It also was the second holiday season of the past three with positive foot traffic changes.  “Our data indicates that more people visited more stores this holiday season than the previous year,” said ShopperTrak Founder Bill Martin. “Retailers who understood their foot traffic were able to staff, stock and market to best serve their customers, ultimately converting more of the browsers into buyers.”  Read more:  https://media.prnewswire.com/en/jsp/latest.jsp?resourceid=6103436&access=EH

 

“Walgreens to pay over $1 million penalty for overcharging customers” at KTVU-San Jose.  “The settlement, to affect 625 Walgreens stores in California, took place three years after a store customer in Santa Clara County told county officials that products at a Walgreens outlet cost more after they were scanned at cash registers, Donohoe said. “There was definitely a consumer complaint that got the ball rolling,” Donohoe said.”  Read more:  https://www.ktvu.com/news/news/crime-law/walgreens-pay-over-1-million-penalty-overcharging-/nTrjN/

 

“Walgreens Presents Growth Strategy at 2013 Annual Shareholders Meeting”.  “Reviewing a challenging but strategically important year for Walgreens, Chairman James A. Skinner, President and Chief Executive Officer Gregory D. Wasson and Executive Vice President, Chief Financial Officer and President, International Wade D. Miquelon today outlined how the company is positioned for growth in fiscal year 2013 at Walgreens Annual Shareholders Meeting…

To that end, Walgreens has continued to expand its product offerings, including:

  • Expanded grocery items and fresh food in stores for on-the-go consumers with quick, convenient pickup, and a growing selection of healthy food choices that are important to underserved food desert communities.
  • Substantial investment continues in private brands, including Walgreens, Delish, Nice! and many more that have led to a 2 percentage points increase in private brand penetration year-over-year to 22 percent.
  • Enhanced beauty departments that now include an array of niche and prestige brands not found in traditional drugstores, including the introduction of Boots No7.
  • And mobile device capabilities that have expanded in the past year to include prescription refills and transfers by scanning the pill bottle; QuickPrints, an application that enables users to print photos directly from their devices to any Walgreens store; and in-store maps that allow customers to use a digital shopping list to map and locate items in a store.
  • Read more:  https://news.walgreens.com/article_display.cfm?article_id=5697

 

Thanks for reading…

 

Follow us on Twitter @retaileyeretail

 

Eye-on-Retail Tipsheet 1/9/13: Target’s Online Price Match; Dollar Stores Challenged

 

“3-D printers could bring manufacturing to your home office” by Cecilia Kang at The Washington Post.  “This is definitely the year that 3-D printing is making a splash at the International Consumer Electronics Show, the annual bazaar of geek commerce. Last year, only one 3-D printing company showed up at the CES, which aims to showcase gadgets you might buy at Best Buy or Amazon, not at industrial supply stores. This week, four such companies will be there.  One of them — MakerBot, which also supplies devices to Ford — will unveil Tuesday a new 3-D printer designed to be the most advanced ever offered at a price that could make it attractive to the home hobbyist.  The online world of hackers and tech enthusiasts is buzzing about how to use such a powerful tool. Researchers and early adopters have made everything from cute figurines and jewelry to working bicycles. A lot of iPhone cases are being custom-made on 3-D printers.” Read more:   https://www.washingtonpost.com/business/technology/3-d-printers-could-bring-manufacturing-to-your-home-office/2013/01/07/2b42bdb8-56be-11e2-a613-ec8d394535c6_story.html 

 

“Target unveils year-round online price match” at AP via USA Today.  “Target said Tuesday that its pledge to match prices of select online rivals this past holiday season is now a year-round promise.  The nation’s second largest discounter behind Wal-Mart Stores said it will match prices that customers find on identical products at top online retailers, all the time. The online list includes Amazon.com as well as the websites of Wal-Mart, Best Buy, Toys R Us and Babies R Us.”  Read more:  https://www.usatoday.com/story/money/business/2013/01/08/target-year-round-price-match/1817075/

 

“Amazon-Target Rivalry Takes on Canadian Flavor” by Karen Johnson at WSJ.  “In the latest sign that U.S. retail giants Amazon.com and Target Corp. aren’t leaving their rivalry at the border, Amazon said Tuesday that its Canadian site will offer an unlimited two-day shipping program that’s popular with its U.S. customers.  Amazon’s move comes just two months ahead of Target’s much-awaited Canadian debut. The discount chain plans to open 124 stores across Canada, beginning in March.”  Read more:  https://blogs.wsj.com/canadarealtime/2013/01/08/amazon-target-rivalry-takes-on-canadian-flavor/

 

“CWB: Women in Business Spotlight on Rosalind Brewer (CEO of Sam’s Club)” by Sarah Johnson at Free Enterprise.  “If Sam’s Club were its own company, instead of a subsidiary to Wal-Mart, Rosalind Brewer would be a Fortune 50 CEO. Even without that distinction, Brewer runs a $50 billion business. But she has lofty goals, she wants to turn Sam’s Club in a $100 billion business – and she knows exactly how she is going to do it…As CEO of Sam’s Club, Brewer has two big targets: Costco and Amazon.com. She wants her company to rival Costco in physical, store presence and rival Amazon in online presence. These are lofty goals to say the least; will she be able to reach them? She plans to start by raising the membership fee for Sam’s Club, then says she will enact the following strategies…Read more:  https://www.freeenterprise.com/entrepreneur/cwb-women-business-spotlight-rosalind-brewer?utm_medium=rss&utm_campaign=sitewide_feed&utm_source=0

 

“Analyst: Dollar stores’ grocery gains slowing” at AP via Bloomberg Businessweek.  “The benefit that dollar stores have reaped from expanding their grocery and home products aisles has slowed due to increasing competition for shoppers’ food dollars, a Nomura analyst said Monday.  Stores like Family Dollar and Dollar General have added more grocery and household items over the past two years in an effort to steal business away from supermarkets and big-box stores like Target Corp. and Wal-Mart Stores Inc.  Food and household products should continue to be strong sellers for dollar stores, said analyst Aram Rubinson, but they’re finding that the business can be a tricky one. Groceries have tough price competition, leading to razor-thin profit margins.”  Read more:  https://www.businessweek.com/ap/2013-01-08/analyst-dollar-stores-grocery-gains-slowing

 

“Dollar General Seen Hurting as Customers Pay More Taxes: Retail” by Chris Burritt at Bloomberg. “Dollar General and Family Dollar, respectively the No. 1 and No. 2 industry players, are already facing a resurgent Wal- Mart Stores Inc., which has put more items on shelves and emphasized low prices in its advertising. Family Dollar, based in Matthews, North Carolina, tumbled 13 percent Jan. 3, its biggest drop in more than 12 years, after posting weaker profit margins and cutting its full-year profit outlook.  The tax increase is “like a splash of cold water,” Kelly said in an interview. “It represents a direct reduction of spending by the lower-end consumer.”  Read more: https://www.bloomberg.com/news/2013-01-09/dollar-general-seen-hurting-as-customers-pay-more-taxes-retail.html

 

“America’s 11th largest tech company (It’s Apple’s iPad)” by JP Mangalindan at Fortune.  “Measured in revenue, Apple’s iPad would rank No. 11.  On the Fortune 500? No. 98…Just how lucrative has Apple’s iPad become? Let’s put it this way: if the tablet were spun off into a standalone business, it would be the 11th largest U.S. tech company.  According to a recent report from Bernstein Research analyst Toni Sacconaghi, the iPad line brought in $32 billion in sales last year — accounting for just over 60% of all tablet sales — and will grow 75% in 2013 to $46 billion. With numbers like those, Sacconaghi estimates that would make the iPad business, on its own, the 11th largest tech company.”  Read more:  https://tech.fortune.cnn.com/2013/01/08/americas-11th-largest-tech-company-ipad/?iid=SF_F_River

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“Attention Movie Fans: Walmart Gives You More Ways to Love your Favorite Films” (Co. Press Release).  “Walmart is making it easier and more enjoyable for movie fans to watch their favorite movies when and where they want. Today at the 2013 International Consumer Electronics Show (CES), the retailer announced it is expanding its in-store Disc-to-Digital service to provide customers with digital versions of their previously purchased movies from the comfort of their home. Walmart will also be launching a new Facebook app that will give people access to exclusive movie content and the power to influence and shape what movies are sold in-store and online.”  Read more:  https://news.walmart.com/news-archive/2013/01/07/attention-movie-fans-walmart-gives-you-more-ways-to-love-your-favorite-films

 

“Family Dollar Squeezing its Rivals” by Sam Mamudi at Barron’s.  “From 2009 to 2011, Family Dollar represented 23-25% of the channel’s incremental Consumables sales. But as that company accelerated new store growth (from 1.3% in 2009 to 6% in 2012) and relied more heavily on Consumables to drive sales in existing stores, Family Dollar grew to represent 36% of the channel’s incremental Consumable sales in 2012. By going from a share donor (inside the Dollar Store channel) to a share gainer, Family Dollar’s moves may have jilted the [dollar store] Gravy Train.”  Read more:  https://blogs.barrons.com/stockstowatchtoday/2013/01/08/family-dollar-squeezing-its-rivals/

 

“Safeway CMO Dietz Named Marketer of Year” by Mark Hamstra at Supermarket News.  “In addition to the national, multi-pronged effort to roll out Just For U — which has reached its goal of signing up more than 5 million customers — Dietz has also overseen efforts surrounding Safeway’s private brands, its “Simple Nutrition” shelf tags and its price-value messaging.  Before joining Safeway, Dietz spent nearly 20 years with Cincinnati-based Procter & Gamble.  Read more: https://supermarketnews.com/retail-amp-financial/safeway-cmo-dietz-named-marketer-year#ixzz2HU4bEhNV 

 

“Walmart CEO IDs Retail Industry’s Role in Economic Revival” at RIS.  “In his keynote session address, “A Job to Do: Retail’s Role in an American Renewal,” Simon will make the case that today more than ever, the industry’s leadership is needed on critical issues such as the U.S. (and by extension the global) economy and job creation.  Simon will speak on Tuesday, January 15 from 8:30 a.m. to 9:45 a.m. in the Javits Center’s North Hall. He will be joined by Toshiba Global Commerce Solutions CEO Steven Ladwig, and the session will also be live streamed simultaneously.”  Read more:  https://risnews.edgl.com/retail-news/Walmart-CEO-IDs-Retail-Industry-s-Role-in-Economic-Revival84139

 

 

 

 

Eye-on-Retail Tipsheet 1/8/13: Lowe’s “lacks direction”; Bezos = Sam Walton

 

“Lowe’s changes lack direction: analyst” by Andria Ching at MarketWatch.  “The series of merchandising, management, store and other changes made by the nation’s second-largest home-improvement retailer appear to “lack direction,” an analyst said on Monday…Her biggest concern: a new management structure announced in May to focus on customer experience and operations has led to both its head merchant and head of supply chain positions still remaining vacant after previous leaders were reassigned to other jobs, she said.  “We are starting to see the impact of having those vacancies,” Champine said in an interview, adding it’s been years since she rated Lowe’s stock a sell. “It’s a warning sign.”  Read more:  https://www.marketwatch.com/story/lowes-changes-lack-direction-analyst-2013-01-07?link=MW_latest_news

 

“Apple Can’t Afford Buyer’s Remorse With Next Retail Hire” by John Paczkowski at All Things D.  “In the fourth quarter, Apple’s 401 stores worldwide generated an average revenue per store of $11.2 million, and a recent study found that Apple’s retail stores earn $6,050 per square foot, compared to Tiffany & Co., which earned $3,017 a square foot.  So who might Apple look to to fill the shoes of Ron Johnson, the chief architect of its retail strategy, who left the company last year to take the CEO job at retailer J.C. Penney? That’s a conundrum difficult enough to perplex the most skilled of recruiters; recall that it took Apple about seven months to sign Browett, and that was with the help of executive search firm Egon Zehnder International.”  Read more:  https://allthingsd.com/20130107/apple-cant-afford-buyers-remorse-with-next-retail-hire/?mod=ATD_featured_posts_widget

 

“Sears CEO D’Ambrosio to step down” by Corilyn Shropshire at Chicago Tribune.  “Sears Holdings Corp. said Monday night that Chief Executive Officer Louis D’Ambrosio will step down Feb. 2, due to family health matters, and Chairman Edward Lampert will add the role of CEO.  The surprise move fuels uncertainty at the Hoffman Estates-based company, which has struggled for years to re-establish itself as a department store in an ultracompetitive retailing industry dominated by low-price giant Wal-Mart and big box and specialty stores.”  Read more:  https://www.chicagotribune.com/business/breaking/chi-sears-ceo-dambrosio-to-step-down-20130107,0,5794699.story

 

“Cramer Quick Take: Amazon’s Bezos Is the Sam Walton of Our Time” by Scott Rutt at The Street (Video and Text).  “Cramer said that what Amazon is doing — becoming the backbone of Internet shopping for not only itself but countless other merchants in the process — is a brilliant move. He said there are so many ways to win with Amazon that it’s no wonder the stock seems to have endless momentum.  Many people are skeptical of Amazon’s sky-high price earnings ratio but Cramer said Amazon is perhaps the only stock where he doesn’t even look at the P/E ratio before making an investment. Amazon, he said, is one company where putting a dollar in yields a lot more than a dollar on the way out. Bezos, he concluded, is the Sam Walton of our time.”  Read more:  https://www.thestreet.com/story/11806010/1/cramer-quick-take-amazons-amazons-bezos-is-the-sam-walton-of-our-time.html?cm_ven=GOOGLEN

 

“NY Times investigations editor discusses Wal-Mart coverage” by Chris Roush at Talking Biz News.  “Paul Fishleder, the deputy investigations editor at The New York Times, was asked to comment by Talking Biz News about the paper’s recent investigation into Wal-Mart’s bribery tactics in Mexico…He learned that a former Wal-Mart de Mexico lawyer named Sergio Cicero Zapata had contacted company executives in Arkansas and told them how for years he and his bosses had used systematic bribery to obtain zoning rulings and construction permits that allowed Wal-Mart to win market dominance in every corner of Mexico. There were hundreds of suspect payments, totaling more than $24 million.  Wal-Mart began its own investigation. Yet within months, just as the inquiry began to bear fruit, the company’s leaders shut it down. No doubt they believed that the matter would quietly end there. And it would have, but for Barstow.  Read more:  https://www.talkingbiznews.com/2/nytimes-investigations-editor-discusses-wal-mart-coverage/

 

“Wal-Mart de Mexico December Sales Rise; 2012 Sales Up 10.3%” at 4-Traders.  “Walmex said it opened 76 new outlets last month, 73 of which were in Mexico, for a total addition of 285 outlets last year and a 7.7% increase in consolidated selling space…Walmex plans to open between 325 and 335 new stores and restaurants for 2012 through March 2013, down from 441 openings in 2011.”  Read more:  https://www.4-traders.com/WAL-MART-STORES-INC-4841/news/Wal-Mart-de-Mexico-December-Sales-Rise-2012-Sales-Up-10-3-15759387/

 

“Ammunition Sales Surge As Gun Control Debate Looms” by Katy Steinmetz at Time.  “With about a week to go before the Obama White House proposes new nationwide gun restrictions, U.S. retailers are noticing a dramatic run on ammunition. At Bass Pro Shops in Independence, Kan., customers would typically find at least 1,000 boxes of handgun ammunition in stock: today, says one sales associate, the sporting goods superstore has about 10. In the wake of the Newtown, Conn., shooting, an ammo scramble is taking place across the country: lawmakers in Washington are preparing for an extended debate over new gun-related legislation, and gun owners are stocking up on goods they fear could be banned.”  Read more: https://swampland.time.com/2013/01/08/ammunition-sales-surge-as-gun-control-debate-looms/#ixzz2HO88rIc3

 

“Whole Foods Market Names Jason J. Buechel as Global Vice President and Chief Information Officer” at MarketWatch.  “Whole Foods Market the world’s largest organic and natural foods supermarket, announces it is hiring Jason J. Buechel as Global Vice President and Chief Information Officer for the company.Starting in January 2013, Buechel will report directly to Co-CEO Walter Robb and Chief Financial Officer Glenda Flanagan. As a member of the company’s global leadership team, Buechel will be responsible for all aspects of information technology at Whole Foods Market. He will oversee the technology team at the global headquarters in Austin, Texas and twelve regional offices around the country and in the United Kingdom.”  Read more:  https://www.marketwatch.com/story/whole-foods-market-names-jason-j-buechel-as-global-vice-president-and-chief-information-officer-2013-01-07

 

“7-Eleven re-enters Houston market with acquisition” by Emily Wilkinson in Houston Business Journal.  “7-Eleven Inc. is continuing its south Texas expansion efforts with its recent buy of 143 Speedy Stop and Tigermarket stores — including two in Houston.  Dallas-based 7-Eleven purchased the stores from Victoria-based distributor C.L. Thomas Inc. for an undisclosed price. The deal closed on Dec. 31, according to a company statement.”  Read more:  https://www.bizjournals.com/houston/news/2013/01/07/7-eleven-enters-houston-market-with.html

 

“Rite Aid’s Comps Fall Again” at Zacks.  “Drugstore chain retailer, Rite Aid Corporation’s same-store sales (comps) for the four weeks ended December 29, 2012 slipped 2.2%. The fall was an outcome of a decline in pharmacy and front-end  comps. Despite a 4.4% increase in prescription counts, Pharmacy comps for December declined 2.9% primarily due to a negative impact of around 605 basis points from new generic drug introductions. An increase of 1.7% in flu-related prescriptions and flu shots primarily prompted the growth in prescription counts. Further, the shift in holiday calendar resulted in a dip of 1.0% in front-end comps.”  Read more:  https://www.zacks.com/stock/news/89845/rite-aids-comps-fall-again

 

 

Eye-on-Retail Tipsheet 1/7/13: Target’s ‘Project Bacon’; The Sharing Economy

 

“The leaders in social commerce are not the usual suspects” by Stefany Moore at Internet Retailer.  “On average, retailers in the Social Media 300 get 4.25% of their total site traffic directly from Facebook, Twitter and Pinterest. Those numbers vary widely from top to bottom—ranging anywhere from 0.33% for sporting goods merchant The Sportsman’s Guide (No. 300) all the way to 30% of site traffic for PetFlow.com.  And while it may be surprising as to which merchants are landing in the top of the rankings, it’s also important to note which ones are missing. The largest online merchant, Amazon.com Inc., and the world’s largest chain retailer, Wal-Mart Stores Inc., both are ranked below 125. Other retail chains like Barnes & Noble Inc., Target Corp., Walgreen Co. and Best Buy Co. also fail to make the Top 100. In fact, there isn’t a single retailer with a physical store in the Top 10.”  Read more:  https://www.internetretailer.com/2013/01/03/leaders-social-commerce-are-not-usual-suspects

 

“Target dubs its retailing plan for Zellers in Canada ‘Project Bacon'” by Glenda Luymes at Times Colonist.  “Project Bacon is the tongue-in-cheek name given to U.S. retail giant Target’s plan to break into the Canadian market — one of several revelations contained in a recent B.C. Labour Relations Board decision that also details the fate and value of Zellers’ pharmacy files and prescription information about thousands of customers.”  Read more:  https://www.timescolonist.com/news/local/target-dubs-its-retailing-plan-for-zellers-in-canada-project-bacon-1.40803

 

“Is the Sharing Economy an Opportunity or a Threat to Existing Businesses?”  by RP Siegel at Triple Pundit.  “Manufacturers use the term “excess capacity” to refer to an underutilized asset that is not being fully exploited to create value, be it an idle assembly line or a factory running only one shift when it could potentially be running two or three.  When viewed from this perspective, the non-commercial sector of our society can clearly be seen as overflowing with excess capacity. It could take the form of anything from an extra bedroom sitting empty, to an underutilized piece of garden equipment, to your car sitting idle while you work at home…Thus we have the basis for the sharing economy; a newly emergent business trend that might just revolutionize the way business is done.”  Read more:  https://www.triplepundit.com/2013/01/sharing-economy-opportunity-threat-existing-businesses/

 

“Eight Percent of Amazon’s Sales Are Coming From Mobile” by Tricia Duryee at All Things D.  “And while many retailers, especially smaller privately held companies, were bullish on the number of transactions coming from mobile, other larger companies — especially Amazon — have remained mum on the subject.  But in a report today, Citi Analyst Neil Doshi estimates that Amazon is generating $3 billion to $5 billion in annual sales from mobile devices.”  Read more:  https://allthingsd.com/20130104/eight-percent-of-amazons-sales-are-coming-from-mobile/

 

“Best Buy Complains About Walmart iPhone 5 Ads After Losing $65K Profit In One Day” by Killian Bell at Cult of Mac.  ““We know competitors don’t like it when we tell customers to compare prices and see for themselves,” Walmart spokesman Steven Restivo told The Wall Street Journal. “We are confident on the legal, ethical and methodological standards associated with our price comparison ads.”  Read more:  https://www.cultofmac.com/208401/best-buy-complains-about-walmart-iphone-5-ads-after-losing-65k-profit-in-one-day/#0HBIUdHV2WpFOw7g.99

 

“Target ad campaign puts food in the spotlight” by Mae Anderson at AP via Yahoo News.  “Target, with ad agency Mono in Minneapolis, created the tongue-in-cheek campaign that treats groceries and home products like fashion accessories in a photo shoot. Spending is undisclosed on the ad campaign, but it will include eight TV ads that will run throughout 2013. In addition to TV spots and newspaper inserts, it will include eight TV spots, three radio ads, and digital short films that will run as banner ads online.  One TV ad shows an $11.99 bottle of Tide laundry detergent and a model in a white dress dancing fancifully.  “We all yearn for something,” says a voiceover as bubbles float by the model. “And that something is the other sock.”  Read more:  https://news.yahoo.com/target-ad-campaign-puts-food-spotlight-210605246–finance.html

 

“Cerberus nears Supervalu deal -Wall Street Journal” at Reuters.  “Private equity firm Cerberus Capital Management LP and its partners are nearing a deal to buy parts of Supervalu Inc, the Wall Street Journal reported on Friday, sending shares of the grocery chain up 15 percent.  Cerberus and its partners will buy some assets of the company and take a stake in the remainder, which is expected to remain public, the newspaper said, citing a person with knowledge of the plan.”  Read more:  https://www.reuters.com/article/2013/01/04/supervalu-cerberus-idUSL1E9C470520130104

 

“Wegmans Freezes Prices on 53 Products this Winter” by Katrina Rossos at Manalapan Patch.  “This winter Wegmans has instituted a price freeze on over 50 products that families tend to buy the most during the winter months. The winter price freeze will last until April 6, 2013…Meat, seafood, produce, dairy, deli, bakery, grocery and frozen food products all make up the comprised list; the seasonality of the list is reflected in the produce. This year, citrus items such as Clementine tangerines and navel and Mineola oranges have been added to the list this year. Due to a successful peanut crop last year, the cost of Wegmans peanut butter has dropped from $1.99 to $1.69.”  Read more:  https://manalapan.patch.com/articles/wegmans-freezes-prices-on-53-products-during-winter-months

 

“Office Depot Announces Departure of Kevin Peters, President, North America” at Yahoo Finance.  “Office Depot today announced that Kevin Peters, President, North America, is leaving the organization, effective immediately, to take the position of Chief Executive Officer at an industrial distribution company.  Neil Austrian, Chairman and Chief Executive Officer of Office Depot, will oversee the company’s North American business.”  Read more:  https://finance.yahoo.com/news/office-depot-announces-departure-kevin-210000692.html

 

Thanks for reading…

 

Follow us on Twitter @retaileyeretail

 

Eye-on-Retail Tipsheet 1/4/13: Walmart Ads Under Fire; 10 Big Retail Trends

 

“Rivals Object to Wal-Mart Ads” by Ann Zimmerman and Shelly Banjo at WSJ.  “An aggressive Wal-Mart Stores Inc.   advertising campaign that claims better prices than specific, named competitors has rankled rivals, which have complained to attorneys general in more than half a dozen states…The Bentonville, Ark., giant said last year that the initial ads spurred a 1.2% boost in sales at stores open at least a year and a 1.1% rise in store visits in areas where the ads aired, compared with similar regions where they didn’t run. Likening the ads’ techniques to reality shows, Wal-Mart U.S. President Bill Simon said at a September retail conference, “We’re able to film these ads on a Tuesday, get them on the air on a Thursday.” The result, he said, is that Wal-Mart can “deliver a far more intense, far more directed message.”  But rivals claim in documents reviewed by The Wall Street Journal that Wal-Mart’s ads cross a line by making misleading comparisons or promoting products the company doesn’t have in ample supply.  Read more:  https://online.wsj.com/article/SB10001424127887323689604578219703156296568.html

 

“10 Big Retail Trends from the 2012 Holiday Shopping Season” by Brad Tuttle at Time.  “What did the 2012 holidays teach us about the current state of shoppers—and, of course, the places where they shop?   Here are 10 notable trends:

*  The Expansion of Black Friday—and the Entire Season

*  Soaring Online Sales, So-So In-Store Sales

*  Brick-and-Mortar and Online (Try to) Become One

*  More Shipping Deals—Speedy, Free, You Name It

*  More and More “Leaked” Black Friday Ads

*  Price Matching Crosses the Digital Line

*  Layaway: Popular with Stores and Shoppers Alike

*  The Discounts Just Keep on Coming

*  Season of Giving—To Oneself

*  Here’s a Gift—So You Can Pick Out Your Own Gift

Read more: https://business.time.com/2012/12/28/10-big-retail-trends-from-the-2012-holiday-shopping-season/#ixzz2H0boEHN1

 

“Family Dollar profit hit by focus on everyday items” at Reuters.  “The discount chain added cigarettes and other tobacco products, Pepsi drinks, gift cards, magazines and some other goods to its assortment in recent months in an attempt to better compete against chains such as Dollar General Corp.  Its profit was $80.3 million, or 69 cents a share, in the fiscal first-quarter that ended Nov. 24, compared with a profit of $80.4 percent, or 68 cents, a year earlier.”  Read more:  https://www.reuters.com/article/2013/01/03/familydollar-results-idUSL1E8NV27S20130103

 

“Higher Lumber Prices Are Good News For Lowe’s And Home Depot” at Trefis (Text and Charts).  “Sales from housing materials contributed around 19% to total revenues in 2011 for Home Depot while the corresponding figure for Lowe’s stood at around 18%. We estimate that the Home Depot and Lowe’s derive around 18% of their total stock value from their building materials products. And both companies derive over 90% of their revenues from the U.S. Stronger demand in the segment is likely to benefit both companies equally.”  https://www.trefis.com/stock/hd/articles/159249/higher-lumber-prices-are-good-news-for-lowes-and-home-depot/2013-01-03

 

“To Spur Growth, Target Profitable “Prosumers” by Eddie Yoon at Harvard Business Review.  “”Prosumer” is a word you probably have seen in the camera category. A prosumer camera is one that is borderline professional grade but a price point in between a consumer camera (few hundred dollars) and a professional camera (few thousand dollars)…Prosumers can be the guide to finding unmet demand on the price/value curve. By finding distinct buyers who are willing to pay more, accentuating your product’s cachet via the right professional endorsements, and finding key upgrades with minimal cost of goods or delivery system, you can command much higher prices. For example, UnderArmour provides athletic gear used by professional athletes to the masses. Almost Family provides professional hospital nursing care in the comfort of your home for a tenth of the cost. Costco and Sam’s Club allow consumers to buy great quality and a better bulk price like a business wholesaler.”  Read more:  https://blogs.hbr.org/cs/2013/01/to_spur_growth_target_profitab.html

 

“Wal-Mart appoints Lev Khasis to develop new store concepts” at Reuters.  “Khasis, who joined Wal-Mart in 2011 as senior vice-president, will focus on developing new store concepts that can be deployed across markets, Wal-Mart spokesperson Kevin Gardner said in an e-mail statement.  Khasis built up Russia’s biggest food retailer X5  through acquisitions into a Russian market leader until his resignation in 2011.”  Read more:  https://www.reuters.com/article/2013/01/04/us-walmart-international-idUSBRE90302120130104

 

Google’s “The Home Depot: 360 mobile strategy bridges the gap between in-store and mobile experience” at Mobile Marketing Association (Downloadable PDF).  Read at:  https://www.mmaglobal.com/studies/home-depot-360-mobile-strategy-bridges-gap-between-store-and-mobile-experience

 

“Target Sees 4Q Beat Despite Dreary December” by Matt Egan at Fox Business.  “Despite stumbling in the crucial month of December, discount retailer Target relieved shareholders on Thursday by saying it expects to meet or beat the conservative end of its fourth-quarter earnings outlook…Target said its same-store sales were essentially flat in December due to “softness” during the first three weeks of the month. Wall Street had been anticipating slight growth of about 0.8% for last month.”  Read more: https://www.foxbusiness.com/industries/2013/01/03/target-sees-4q-beat-despite-dreary-december/#ixzz2H0kCgOCI

 

“Amazon Is The Real Reason Google Is Forcing Everyone To Join Google+” by Jim Edwards at Business Insider via WSJ.  “First, here’s what’s at stake, per the WSJ:  Because using Google+ requires people to sign in to their Google accounts, Google will be able to blend mounds of data about individual users’ search habits and the websites they visit with their activities on Google+. That is a potential boon to Google’s ad business, from which the company derives about 95% of its more than $40 billion in annual revenue, excluding its new Motorola phone-making unit.”  Read more: https://www.businessinsider.com/google-forcing-everyone-to-sign-up-for-google-2013-1#ixzz2H0r6o3l4

 

“CONNECTIONS™ Summit: Lowe’s to showcase Iris platform and connected home solutions during networking reception” at Herald Online.  “Parks Associates today announced Lowe’s as the exclusive sponsor of the CONNECTIONS™ Summit networking reception, January 8 at 2013 International CES in Las Vegas. The reception starts at 6:00 p.m. following a full day of sessions addressing connected CE, home systems, tech support, and value-added services. The reception will showcase Lowe’s Iris platform and feature networking opportunities to discuss strategies to engage consumers with new home controls and management solutions.”  Read more  https://www.heraldonline.com/2013/01/03/4517981/connections-summit-lowes-to-showcase.html#storylink=cpy

 

 

 

 

 

 

Eye-on-Retail Tipsheet 1/3/13: Home Depot #1 in Radio; Facebook Selling

 

“Facebook, Google dip their toes in sale of physical goods” by Brandon Bailey in San Jose Mercury News.  “Google in particular may have reason to be concerned. While it still dominates the business of selling advertising keyed to Internet search queries, online shoppers today are more likely to start their quests on Amazon than Google, according to some studies. If that trend continues, analysts warn, it could make Google’s site less attractive to retail advertisers.  Facebook also has good reasons to offer shopping on its site, as the social network seeks to broaden its business beyond selling advertising and games. Facebook made Gifts available to all U.S. users less than two weeks ago. But Sterne Agee investment analyst Arvind Bhatia estimated the program could become a significant revenue source, contributing “several hundred million dollars” of annual earnings.”  https://www.mercurynews.com/business/ci_22239886/facebook-google-dip-their-toes-sale-physical-goods?IADID=Search-www.mercurynews.com-www.mercurynews.com

 

“From IPads to Crocs, New Patent Law Protects Design” by Jeff John Roberts in Bloomberg Businessweek.  “Design patents, which protect the ornamental features of an invention, are nothing new…The just-signed Patent Law Treaties Implantation Act of 2012 will see more design patent requests flood in from more places. The main purpose of the law is to harmonize America’s design patent laws with the rest of the world—in particular, by letting “inventors” use a single application filed anywhere in the world to seek design rights in many countries at once. For instance, Ikea could submit drawings of a chair in Sweden and get a U.S. design patent based on the same application. The law, which will take effect in about a year, will also increase the design patent term from 14 years to 15 years and allow applicants to seek 100 different design inventions with a single application.”  https://www.businessweek.com/articles/2012-12-28/from-ipads-to-crocs-new-patent-law-protects-design 

 

“Home Depot Radio’s #1 Advertiser in 2012” at Radio Ink.  Here’s the list:

2012 Rank / Company/ # of spots aired / (2011 Rank)

1) The Home Depot – 2,093,047 (2)

2) GEICO Berkshire Hathaway – 1,937,625 (1)

3) McDonald’s – 1,366,786 (3)

4) AutoZone – 990,822 (5)

5) Wal-Mart Stores – 802,351 (4)

6) Lowe’s Companies – 786,490 (9)

7) State Farm Insurance Co. – 770,512 (6)

8) Macy’s – 613,485 (17)

9) Subway – 606,883 (18)

10) Walgreens – 597,840 (23)

https://www.radioink.com/Article.asp?id=2600010&spid=24698

 

“Epic Retail Fail: Where Did the Target + Neiman Marcus Collection Go Wrong?”  by Martha C. White at Time.  “…The consensus seems to be that items like these — or rather, prices like these — just don’t belong at Target. Indeed, prices were criticized repeatedly in the blogosphere. Sure, it’s cheap for stuff with a designer’s name on it, but the prices are still much higher than what Target shoppers are used to paying, and many bloggers groused that quality was markedly inferior. Target’s Facebook fans were also underwhelmed. The words “cheap” and “overpriced” popped up often — never good, but in combination, a death sentence.”   https://business.time.com/2013/01/02/epic-retail-fail-where-did-the-target-neiman-marcus-collection-go-wrong/#ixzz2GulVT2iuW 

 

“How to Shop Target Like a Pro” by Sam Grobart at Bloomberg Business Week (Graphical Illustrations).  https://images.businessweek.com/photos/2012-12-31/how-to-shop-target-like-a-pro#slide1

 

“Amazon’s and Facebook’s Ad Privacy Practices Irk Ad Agencies” by Kate Kaye at Ad Age.  “Two of the biggest publishers on the web don’t use the advertising industry’s standardized ad-privacy program, and it’s a problem for even the largest digital-media buyers.  Facebook and Amazon both offer targeted display advertising that can sometimes incorporate behavioral data from third parties. However, while nearly every other relevant media firm, ad network and ad-data firm either uses the industry’s self-regulatory Ad Choices program or operates one that can be easily integrated with it, Facebook and Amazon do not.”  https://adage.com/article/digital/amazon-s-facebook-s-ad-privacy-practices-irk-ad-agencies/238946/

 

“Safeway CEO Steve Burd to Retire in May” by Debbie Cai in The Wall Street Journal.  “Mr. Burd said Wednesday that he needs more personal time and “given my extensive work in health care, I want to pursue that interest further.”  Like its peers, Safeway—which operates regional grocery-store chains such as its namesake stores, Vons, and Randalls—has seen its sales and profit margin squeezed by high fuel prices, increasing food costs and weak consumer confidence…Mr. Burd will help with the search and continue to assist the company after he retires from his roles on May 14, at the company’s annual stockholders meeting.” https://online.wsj.com/article/SB10001424127887323374504578218062266137592.html?mod=googlenews_wsj

 

“Costco December same-store sales up 9 percent” at Reuters.  “U.S. retailer Costco Wholesale Corp has posted a better-than-expected 9 percent rise in December sales at stores open at least a year, mainly helped by an additional sales day in the reporting period.  “This year’s December retail month had one additional day compared to last year … As a result, December total and comparable sales results benefited by approximately 2 percent,” said David Sherwood, director of finance and investor relations.”  https://www.reuters.com/article/2013/01/03/costco-results-december-idUSL4N0A82F420130103

 

“Amazon’s Record Holiday Season Boosted Its Third-Party Sellers Marketplace, Too: Sales Up 40% Year-Over-Year” by Sarah Perez at Tech Crunch.  “The Amazon Marketplace allows business customers to sell on Amazon, tapping into the e-commerce giant’s worldwide reach for a monthly subscription fee plus a selling fee when the item is purchased. According to today’s release, there are now over 2 million of these third-party sellers on Amazon, reaching the company’s 188 million active customers around the world, including the 50 U.S. states.  Amazon previously reported that 2012 was its biggest holiday season ever with over 26.5 million items ordered worldwide on its peak day, which is a record-breaking 306 items per second. Also on its peak day, Amazon’s worldwide fulfillment network shipped over 15.6 million units across all product categories. Third-party sellers apparently benefitted from the boost as well. One longtime electronics seller, Amazing Deals Online, who has been on Amazon for twelve years, reported a record holiday with an over 70 percent increase in sales from last year.”  https://techcrunch.com/2013/01/02/amazons-record-holiday-season-boosted-its-third-party-sellers-marketplace-too-sales-up-40-year-over-year/

 

“Lowe’s to open first Washington, D.C., store” in Charlotte Business Journal.  “Mooresville-based Lowe’s will occupy a 130,000-square-foot building in a new shopping center being developed by Fort Lincoln New Town Corp. The home improvement retailer joins Costco Wholesale Corp. as an anchor for the center.  Lowe’s operates more than 1,745 stores in the U.S., Canada and Mexico, generating $50.2 billion in sales in 2011. It has roughly 248,000 employees. In October 2011, the home improvement retailer announced it would close 20 underperforming stores in 15 states, but it later announced it would open a dozen new stores in fiscal 2012.”  https://www.bizjournals.com/charlotte/blog/morning-edition/2013/01/lowes-to-open-first-washington-dc.html

 

Thanks for reading…

 

Follow us on Twitter @retaileyeretail

 

 

Eye-on-Retail Tipsheet 1/2/13: Wmart #1 Mobile Retailer in ’12; Tour of Target w/CMO

 

Happy New Year !!!

 

“Amazon Is Not A Commerce Company” by Alex Williams at Tech Crunch.  ”  …It’s why 2013 will be the big year for the retail and computing giant. It’s all coming together with its growing cloud infrastructure, voluminous data streams and content. It’s what Ray Wang of Constellation Research calls “matrix commerce.”  Wang argues that Amazon is not a commerce company at all. It’s a big data company that has developed a cloud infrastructure that is profitable and subsidizes its retail operations. It has the mobile devices and content that it can spread through a network of users who pay to get it.”  https://techcrunch.com/2012/12/30/amazon-is-not-a-commerce-company/

 

“Tour of Target With New CMO Jeff Jones” at Forbes (Video).  Quotes from Jeff Jones:

“Expect more, pay less is THE idea — we’re unwavering with that brand proposition — that will always be the strategy for what we do.”

“The way we connect digitally is the next evolution of where we continue to press.”

“Creatively we’re known for brave execution”

“We’re always goings to offer the best brands…but we have 10 (proprietary) brands that are each doing over 1 billion in sales”

https://www.youtube.com/watch?v=rDPQCn62Gno

 

“Walmart is Mobile Retailer of the Year” by Rimma Kats in Mobile Commerce Daily.  “The Mobile Retailer of the Year is the most prestigious honor for smart, strategic and creative use of the mobile medium. EBay won in 2009, Target bagged the honor in 2010 and Sears took top prize in 2011…This past year, Walmart has elevated its comprehensive 360-degree mobile commerce efforts to create a more streamlined shopping experience that incorporates various channels such as mobile applications, mobile Web, augmented reality, mobile advertising, mobile bar codes, social media, location-based services and push notifications.”  https://www.mobilecommercedaily.com/walmart-is-mobile-retailer-of-the-year

 

“Kroger top stock pick for 2013 by Steve Watkins” in Business Courier (Cincinnati).  “Kroger Co. is one of MSN Money’s top stock picks for 2013. It was among a group of about 30 stocks MSN Money tabbed as good places to invest your money for the coming year.  In fact, Kroger is the top pick of Royden Ward, editor of investment newsletter the Cabot Benjamin Graham Value Letter. He expects Kroger’s stock to surge more than 30 percent in 2013. Ward wrote in MSN Money’s synopsis of Kroger, the nation’s largest operator of traditional supermarkets, that the company’s stock should rise to $35.35 in the coming year.”  https://www.bizjournals.com/cincinnati/blog/2012/12/kroger-top-stock-pick-for-2013.html

 

“The lesson from Lowe’s failed bid for Rona? In Quebec, any company can be protected” by Nicolas Van Praet at The Financial Post.  “When former Quebec finance minister Raymond Bachand declared hardware retailer Rona Inc. “a major strategic asset for Canada” this past summer and vowed to keep it out of the hands of U.S. suitor Lowe’s Cos., Bay Street erupted in howls of laughter and bewilderment…It wasn’t a joke. And though Mr. Bachand’s Liberals were ousted from power by the separatist Parti Québécois, the legacy of his position remains. Lowe’s withdrew its $1.8-billion offer. And many investors are now eyeing every Quebec-based company through a lens of state interference.”  https://business.financialpost.com/2012/12/29/the-lesson-from-lowes-failed-bid-for-rona-in-quebec-any-company-can-be-protected/

 

“Amazon versus Walmart and the usability testing results” by Craig Tomlin at Useful Usability.  “Amazon and Walmart are kings of eCommerce. But how do they compare in usability? To answer this, I created a simple but useful usability test: something thousands of users were trying to do this holiday season, finding and buying an iPad…The primary advantage Walmart has over Amazon is the availability of filters on the left side of the products search results pages. This filter set enables users to very easily target products that meet their parameters, to find the best product possible for the given budget range.”  https://www.usefulusability.com/amazon-versus-walmart-usability-testing-results/

 

“Zagara’s family grocery prepares for new big competitor (in Cleveland Heights, OH), Walmart” by Janet Cho in Cleveland Plain.  “…He said his father always told him, “If you listen to your customers, they’ll help you run your business and make your business better.”  But a new competitor coming next summer — a 180,000-square-foot Walmart Supercenter that will be open 24/7 — has prompted Zagara to sharpen his focus on winning over his customers.  “Walmart will have an effect on us,” he said. “The question is how much of an effect and what happens after six months? How well prepared are we to handle our customer when they tire of that big-box experience? How can we thrive, not just survive?”  https://www.cleveland.com/business/index.ssf/2012/12/zagaras_family_grocery_prepare.html

 

“Contractor Demand May Propel Home Depot Higher In 2013” by Todd Campbell at Seeking Alpha.  “Home Depot is just starting to see the benefits of higher construction spending. As homebuilding continues higher, contractor business is starting to climb. And that weakness offers a nice chance for investors to buy this retailer ahead of the spring season…Last quarter, the company’s sales climbed 4.6% to $18.1 billion as comparable store sales increased 4.2%. Net earnings were up 23.3%. Across the nation, the strongest categories were lumber, decor, kitchen, paint and lighting.  The strength allowed the company to boost full year sales and earnings guidance to 5.2% and 18%, respectively.”  https://seekingalpha.com/article/1089091-contractor-demand-may-propel-home-depot-higher-in-2013

 

“Whole Foods Top Food Retail Stock in 2012” at Supermarket News.  “Whole Foods Market led the field of food-retailing stocks again in 2012, with a gain of nearly 35% for the year, to close at $91.16 on Dec. 31.  It marked the fourth straight year that the natural and organic product specialist led the list of food retailers and wholesalers tracked by SN, after the company’s stock lost three quarters of its value in 2008 amid the economic downturn.  https://supermarketnews.com/latest-news/whole-foods-top-food-retail-stock-2012#ixzz2GowkWx1I

 

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