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“California Legislature: Shift Breach Responsibility to Retailers” by Marc Lifsher at LA Times. “Last week, two members of the Assembly touted a bill to strengthen consumer safeguards and limit the type of information collected and retained by retailers. The measure, AB 1710, may trigger one of the year’s biggest disputes over business-related legislation. “It’ll […]
“Sam’s Club CEO Appears on CBS This Morning, Talks business’ focus on “digital transformation,” & micro business growth” by Amanda Cochran. “Though Sam’s Club members still like to shop and enjoy “the thrill of the hunt,” Rosalind Brewer said there’s still growth to be had online. “Currently, you can buy online and pick up […]
“Target’s Shopper Satisfaction Scores Down Sharpest with Middle-and-Upper Income Shoppers” by John Vomhof Jr. “Target’s customer service score fell 3.3 percentage points to 71 percent in the survey of 2,500 shoppers. Cowen found a “dramatic” decline among upper-income shoppers, with scores falling 9 percentage points to 70 percent.” Read more “California: Lowe’s ordered […]
“Walmart’s New Cost-Cutting Target: The Ad World” by Jack Neff at Ad Age. “Having driven cost out of distributing goods for decades, Walmart has a newer vision: Driving waste out of advertising and media. And not just for itself. As Brian Monahan, VP-marketing of Walmart.com said in a talk at the Ad Age Digital […]
“Shopper/DJ Who Raided Jason Wu Collection at Target, Now Suing Target” by Allie Conti at Miami New Times. “Wills, who also goes by “DJ Midas” and spins at the Delano, snatched up $5,300 of Jason Wu merch in less than a minute…Now Wills wants payback for the fiasco. One customer allegedly slammed him in […]
“Target’s Payment Security Firm ‘Sloppy’ “ by Jennifer Bjorhus at Star-Tribune. “Trustwave Holdings gave Target Corp. the green light on payment card security last September, just weeks before malware installed on the retailer’s networks began sucking up customer information in a mega data heist. It’s a rough position for a company that built its […]
“Costco: Peanut Butter from Bankrupt Vendor “not merchantable”, 950,000 Jars sent to Landfill” by Jeri Clausing at ABC News. “After extensive testing, Costco agreed to a court order authorizing the trustee to sell it the peanut butter. But after getting eight loads, Costco rejected it as “not merchantable” because of leaky peanut oil…instead of […]
“Senators Criticize Target on Handling of Breach” by Jim Spencer and Jennifer Bjorhus at Star-Tribune. “The three-hour hearing was Target’s third trip to Capitol Hill to explain how it got hacked. But Wednesday’s hearing was the first where members of Congress took the company to task for what they considered mistakes.” Read more […]