Tuesday Tipsheet: D.Gen Q1 Comp +1.5% | Candy Canes in May | Wmart Week

 

“Dollar General Q1 Comp Sales +1.5% ”  Net sales increased 6.8 percent to $4.52 billion in the 2014 first quarter compared to $4.23 billion in the 2013 first quarter. Same-store sales increased 1.5 percent resulting from increases in both customer traffic and average transaction amount. Sales increases in consumables significantly outpaced the Company’s non-consumable categories, led by increased sales of tobacco products, perishables and candy and snacks.”  Read more 

 

“Fortune 500: Five Retailers Crack the Top 25 (Walmart #1, CVS #12, Costco #19…)”  See the Top 500 List

 

“Walmart Week:  Univ. of Arkansas Expects to Earn $1.26 Mil from Walmart Meeting Guests” by Kim Souza at The City Wire.  “That breaks down to $436,000 from the use of its dorm facilities, according to Steve Voorhies, manager of media relations at the UA. He said there will be 4,500 Wal-Mart guests staying on campus, as the retailer has reserved 2,250 room at a nightly rate of $28.  Food services for the week will also rake in about $500,000. ”  Read more

 

“Walmart Kicks Off Shareholders Week” (Company Release).  “This week, Walmart will host 14,000 shareholders, including thousands of associates from 27 countries, at its annual Shareholders meeting in Bentonville.”  Read the release

 

“Target board defends its role before and after data breach” by Kavita Kumar at Star-Tribune.  “She didn’t explicitly address the criticism the retailer has faced in recent months, including from a U.S. Senate committee in March, that it missed multiple opportunities to thwart the attack on its systems, including alerts from its own anti-intrusion software.”  Read more

 

“Christmas Creep:  Hobby Lobby Puts Out the Candy Canes in May” by Laura Northrup at Consumerist.  “The last time we noted the first display of Christmas decorations at Hobby Lobby was in 2010, when they first put out the decorative items in mid-June. That’s only about six months before the holiday, though: clearly they’ve been missing out on some sales. That’s why this year, the Christmas decorations are out before the end of May.”  Read more

 

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“Nashville:  Walgreens Faces Public Hearing on Proposed Store in Heart of the Honky-Tonks” by Adam Sichko at Nashville Bus. Journal.  “…ordinance would require new businesses or tenants planned for those properties to have a venue for live music — or, if it’s a retailer (such as Walgreens), 75 percent of their products would be required to “support the cultural heritage district by promoting the district or musicians, craftsmen/makers or performance venues.”  Read more

 

“Hurry:  Florida’s Hurricane Sale Tax Holiday Ends June 8th” at WEAR ABC 3.  “Across Northwest Florida Home Depot has organized a bucket of storm ready supplies they call the “Grab and Go Hurricane Kit.” Jason wood is a manager at Home Depot and he says “We have gloves, batteries, flash light, emergency radios, first aid kits which is great to have around in case you have an emergency.”  Read more

 

“RetailMeNot Survey:  Dads Get the Shaft on Father’s Day”  “Nearly half (48%) of consumers surveyed believe that people spend more on Mother’s Day gifts than on Father’s Day gifts…20% of consumers surveyed admit they are more creative with gifts for their mom on Mother’s Day than for their dad on Father’s Day.”  Read the release

 

“Delhaize sells three grocery chains for $246M” by Jennifer Thomas at Charlotte Bus. Journal.  “Delhaize has sold its Sweetbay, Harveys and Reid’s operations to Bi-Lo Holdings for $246 million in cash….Details about store locations included in the deal were not provided…In a separate $28 million transaction, Delhaize sold its Plant City, Fla., distribution center to C&S Wholesale Grocers.”  Read more

 

Random:  “Woman Arrested For Stealing A Bible From Walmart” at The Smoking Gun.  “The Bible and the other items “were recovered and are resellable” cops noted.”  Read more

 

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About Eye-on-Retail

Eye-on-Retail is a daily tipsheet that is must-read material for thousands of Retail Merchants/Executives every weekday morning. Eye-on-Retail is unique because it’s timely, smart and fun. It’s created bright and early every morning and delivered around 7 am CST. We love data, earnings reports, executive presentations and stories off the beaten path that get at what’s really happening in the world of retail. Enjoy!

Send story tips, news releases, comments & questions to: info@shiftmarketinggroup.net

Monday Tipsheet: Target Lost Its Way: CEO | Wmart Pounces on Amazon | H. Depot: No Shots Fired

 

“Interim Target CEO Says Retailer Had Lost Its Way, Works to Overhaul Corporate Structure” by Matt Townsend at Bloomberg via SF Gate.  “John Mulligan said that even before December’s massive data breach, the retailer had lost its way by becoming too cautious and bureaucratic.  The theft of credit card data from 40 million customers has forced the company to refocus on pleasing shoppers and reconsider everything from how it presents apparel to how it makes decisions, Mulligan said Friday.  “That came out of it, but I would have preferred to have gotten there a different way,” he said. “We got a little bit risk-averse in making sure things were perfect and we understood the economics. Now, it’s really unshackling ourselves.”  Read more

 

“Open Carry Rally at Texas Home Depot Goes Off Without a Hitch” at Dallas News.  “Saturday’s rally began in the parking lot of a Home Depot. Corporate spokesman Stephen Holmes said that while Home Depot allows customers to carry legally permitted weapons into its stores, “we do not allow solicitation or organizing by third parties on our property.” The Open Carry supporters were not asked to move on Saturday. But should they return for another rally, Holmes said, “we’ll remind them of that policy.” Read more

 

“Wal-Mart pounces on Amazon/Hatchette book squabble” by Kim Souza at The City Wire.  “Wal-Mart began offering almost 400 Hachette titles for 40% off, with delivery dates within the one week.  Walmart.com noted this deal prominently on it home page this past week.  The retailer reported Friday (May 30) that its physical book sales rose 70% during the week since the deals were first offered.”  Read more

 

“A New Rallying Cry for Retail Workers: $25,000 a Year” by Susan Berfield at Bloomberg.  “In the coming days, you will be hearing a lot about working women. Not the women leaning in, not the women opting out, but the working women living in or near poverty.” Read more

 

“Bentonville prepares for Walmart shareholders week” by Jonathan Rozelle at 4029 TV.  “With thousands of shareholders expected to be in northwest Arkansas this week, Dynasty Taxi Service dispatcher Claire March said her company will have about 20 cab drivers on hand to help shareholders get around and five dispatchers answering the phones.  “We always look forward to it. It’s one of the busiest weeks in the year for us,” March said.”  Read more

 

Deadline June 6th:  Walmart’s Made in USA “Open Call” Event  “Walmart will host our first Made in USA “Open Call” Event on July 8 in Bentonville, Ark., at the Walmart Home Office…All suppliers must apply by June 6.”  Read more

 

“Lowe’s CEO still wants the company to grow — but not too quickly” by Ken Elkins at Charlotte Bus. Journal.  “So becoming No. 1 isn’t on the wish list…Niblock said we’ll “see it ramp up some” in the number of new Lowe’s stores opened each year from the current rate of about 10 per year. He didn’t elaborate on the number of new stores that could mean.”  Read more

 

“Walmart:  Canadian Female CEO to Oversee Europe, Middle East and Africa”
 by Kim Souza at The City Wire.  “Shelley Broader, who will assume her new role effective June 1, joined Walmart Canada as chief merchandising officer in December 2010 and was promoted to president and CEO of Walmart Canada in September 2011.”  Read more

 

“Dollar General opens $100 million distribution center to media (Bethel, PA)” by Ryan Hughes at WFMZ TV.  “The distribution center opened its doors to the media Friday. It started receiving vendor products in December and began shipping to stores in January…The warehouse is Dollar General’s 12th distribution center in the United States. It currently supplies merchandise to 706 stores in seven states.”  See the video / Read more

 

Tomorrow:  Dollar General Corporation First Quarter 2014 Financial Results  Webcast

 

“Q&A: Former Exec Explores Amazon’s Internal Culture” by Brad Stone at Bloomberg.  “Most companies don’t truly obsess about anything—they think about it, they may even act on it, but they are not obsessed. Look at the history of features and advancements Amazon has made, and they truly do work to make a great customer experience.”  Read more

 

“Welcome to Wal-Mart High!” by Justin Solomon at CNBC.  “It’s the end of the first year of a retail immersion class called Etail/Retail, which is the brainchild of Tracy Davis, director for the Center for Retail Management at the University of Houston—Downtown.  Davis started the class, born out of his passion for the industry that he once worked in, as the first step in what he hopes will become a four-year program.”  Read more / See the video

 

Report:  “Home Depot reports another insider breach” at Data Breaches.  “Home Depot has notified the New Hampshire Attorney General’s Office that between May 7 – May 21, an employee was accessing – and sharing with third parties – tool rental customers’ names, addresses, phone numbers, dates of birth, credit card numbers and expiration dates.  According to Home Depot, less than 500 customers’ information was shared with others, but the employee also obtained access to 30,000 other customers’ accounts.”  Read more

 

“Field & Stream Store to Open June 13 in Erie, PA, Invites Public to Campout”  Campsite spaces are limited; reservations will be accommodated on a first-come, first-serve basis. For information on how to reserve a campsite for you and your family, visit fieldandstreamshop.com.”  Read the release

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About Eye-on-Retail

Eye-on-Retail is a daily tipsheet that is must-read material for thousands of Retail Merchants/Executives every weekday morning. Eye-on-Retail is unique because it’s timely, smart and fun. It’s created bright and early every morning and delivered around 7 am CST. We love data, earnings reports, executive presentations and stories off the beaten path that get at what’s really happening in the world of retail. Enjoy!

Send story tips, news releases, comments & questions to: info@shiftmarketinggroup.net

Friday Tipsheet: Costco Call Highlights | Bee Protesters Swarm Lowe’s | Fred’s Comp -1.9%

 

“Costco Reluctantly Searches the Web for Younger Shoppers” by Kyle Stock at Businessweek.  “We’re open-minded, but don’t expect us to go to everybody’s doorstep,” Galanti said. “Delivering small quantities of stuff to homes is not free. Ultimately, somebody’s got to pay for it.”  Read more

 

“Home Depot reviews policies as open carry gun rally at Texas store nears” by Carla Caldwell at Atlanta Bus. Chronicle. “Home Depot is reviewing its policies as more than 150 open carry gun enthusiasts plan to gather Saturday at a store in Texas, reports Forbes…Forbes reports Holmes later called to say Home Depot is determining whether the rally goes against the Atlanta-based company’s non-solicitation policy. “We don’t allow any group or any individual to disrupt a store’s business,” he said.”  Read more

 

“Protest:  Bee supporters to protest at Lowe’s shareholder meeting (with giant inflatable bee!) “ by Ely Portillo at Charlotte Observer.  “Beekeepers and advocates plan to protest Mooresville-based Lowe’s, Inc.’s annual shareholder meeting Friday, pressuring the home improvement retailer to stop selling pesticides they say harm bees…The protest, scheduled to precede the 10 a.m. shareholder meeting at the Ballantyne Hotel & Lodge, is set to feature beekeepers and a giant inflatable bee.” Read more

 

“More supplier brands dabbling in retail ventures” by Kim Souza at The City Wire.  “Apple does it better than anyone, but McCormick, Hershey, Jockey & Choboni are among supplier brands gleaning new insights through retail ventures.”  Read more

 

“Sam’s Club Puts Cash Rewards in Member’s Wallets”  “Sam’s Club announced the national rollout of Cash Rewards, a new program that provides $10 in Cash Rewards for every $500 spent on qualifying pre-tax purchases.  Beginning June 12, Sam’s Club Plus members will automatically be enrolled to start earning up to $500 in Cash Rewards annually, an industry-leading benefit among warehouse clubs.”  Read the release

 

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“Fred’s Q1 Comp Sales Down 1.9%”  “The front end of our stores will be re-laid with power displays and pallets, along with a faster check-out configuration, all focused on ease of shopping and designed to emphasize the advantages of shopping at Fred’s 15,000-square-foot box.”  Read the release

 

“Census Bureau:  Online Shopping and Mail Order Businesses Jump 27%”  “Employment climbed 13.7 percent to 365,508. In contrast, for the retail trade sector as a whole, which includes traditional “brick and mortar” stores, the number of establishments rose just 0.1 percent, while employment climbed 0.7 percent.”  Read the release

 

“Heard on the Call” – Highlights from Costco’s Q3 Earnings Call

 

Richard Galanti – CFO

 

Stores

After opening 60 new locations in the first half of fiscal 2014…We opened four new locations in Q3, two in the U.S., one in Louisiana and one in Texas and one each in Japan and Korea.

 

This week we are opening our sixth location in Australia in Brisbane, our 11th Korea location and our 20th Costco in Japan, so three openings outside of the U.S. this week.

 

By weekend, we will be operating 657 locations worldwide and after that and through the end of the fiscal 2014 on August 31st we expect to open six more locations, four in the U.S. and one each Canada and U.K…663 Costco’s worldwide as of August 31st.

 

Within the U.S., Southeast and Midwest were the strongest in the high single digits.

 

Sales results by category

Food and sundries, overall in the mid single digits.

 

Frozen food, candy and meat, deli were relative standouts.

 

Hardlines, which overall was just above flat, about a 0.5% up, departments with the strongest results were office and automotive, consumer electronics sales were down in the low to mid singles.

 

Within the mid to high single-digit softline comps, small electrics, domestics and apparel were standouts.

 

In fresh foods, comp sales were up 8% with produce and meat being strongest, although, inflation on the meat side.

 

Online

Continue to operate Costco Online in the four countries that I’ve mentioned in prior quarter, U.S., Canada, U.K. and Mexico, U.K and Mexico.

 

Q3 sales and profits are up, sales were up 15% year-over-year in the quarter.

 

What are members asking for online

I think the areas that we’ve grown over the last year relative to prior to that have been some limited apparel items.

 

Health and beauty aid items and perhaps another replenishable office items, K-Cups, health and beauty aids, some small office needs.

 

We are looking to see how we can get items (online) that are more regular and frequent to get people to return to costco.com and I think we are doing better.

 

Costco home delivery

I don’t think we are ever going to get your one box of Life Cereal and one box of Fruity Pebbles and two different types of half gallons of milk deliver to your doorstep at six in the morning. But there is a lot of things that we have.

 

Not everybody wants to just sit home and type in stuff to have it delivered in the morning, people like to go out and do stuff.

 

Don’t expect us to deliver to everybody’s doorstep. If others want to, we will be happy to accommodate and help them do that with our stuff.

 

On holding down prices:  We don’t sit down and kind of optimize everything. We are merchants. There are key price points and that’s how we do it.

 

Gas:  a $12 billion or $13 billion business for us.

 

Organic:  The challenge is the supply, frankly. There is not enough supply but if we can show great value, we will figure it out.

 

Organic fresh ground beef:  And to our pleasant surprise, 75%, 80% of these sales in this new item was truly incremental.

 

New store in Spain:  So far so good. We only were there for two weeks. We’ve had good sign-ups, not like Japan and Korea but very, very good in our mind.

 

Read the Full Costco Q3 Transcript via Seeking Alpha

 

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About Eye-on-Retail

Eye-on-Retail is a daily tipsheet that is must-read material for thousands of Retail Merchants/Executives every weekday morning. Eye-on-Retail is unique because it’s timely, smart and fun. It’s created bright and early every morning and delivered around 7 am CST. We love data, earnings reports, executive presentations and stories off the beaten path that get at what’s really happening in the world of retail. Enjoy!

Send story tips, news releases, comments & questions to: info@shiftmarketinggroup.net

Thursday Tipsheet: Costco US Comp +5% | Sam’s CEO #64 in Power | Target’s Digital Council

 

“Costco Q3 Comp Sales +5% in U.S.”  “Net sales for the quarter increased seven percent, to $25.23 billion, from $23.55 billion last year. Net sales for the first thirty-six weeks increased six percent, to $75.46 billion, from $71.10 billion last year.”  Read the release

 

CNBC:  “Costco results miss estimates as costs rise”  “Warehouse club operator Costco Wholesale reported third-quarter results below analysts’ estimates hurt by an increase in merchandise costs and other expenses.”  Read more

 

“The World’s 100 Most Powerful Women (Sam’s Rosalind Brewer #64…)” at Forbes.  See the Top 100 List

 

“Target names new digital advisory council, will hire 50 software engineers” by Kavita Kumar at Star-Tribune.  “The advisory council includes Ajay Agarwal, managing director of Bain Capital Ventures; Amy Chang, CEO of Accompani, formerly of Google’s analytics unit; Roger Liew, chief technology officer of Orbitz Worldwide; and Sam Yagan, CEO of the Match Group and OkCupid.  The council will meet quarterly as a group with Target’s omnichannel team and other leaders. The council members will serve two-year terms with an optional third year.”  Read more

 

“Walmart CEO promises more e-commerce acquisitions” by Tom Huddleston Jr. at Fortune.  “McMillon also reportedly expressed some interest in buying a 3-D printing company at some point. Such a deal would be palatable “in some cases,” as the company could use the printers to make replacement part for certain products while customers could print other products right in the store.  Wearable technology and connected home products could also prove to be attractive categories for the retail giant in the future, the CEO said.”  Read more

 

“Firefighters Had to Abruptly Leave Costco on an Emergency Call. When They Went Back to Pay, This Note Was Waiting for Them” at The Blaze.  “When the firefigthers returned to the store half an hour later, wearing camouflage-patterned shirts with the American flag and determined to still have their steak, corn and watermelon, they were surprised, according to KOVR-TV. Someone had paid their $125.25 bill.” Read more

 

Study: 37% of millennials would rather shop at the mall, only 27% would rather shop online by Krystina Gustafson at CNBC.  “That compares to 32 percent of older non-millennials who would rather buy online, and 23 percent who would rather visit the mall.  “The mall isn’t dead for millennials,” said Mark Treschl, president and chief technology officer at OpinionLab.”  Read more

 

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Market Force Survey: Walmart Most Shopped Grocer, Trader Joe’s #1 in Customer Satisfaction by Kim Souza at The City Wire.  “Publix ranked the highest for atmosphere and speedy checkouts. Aldi was the clear leader in low price and best private label. Costco ranked highest for quality beef, while H-E-B and Publix pulled high marks in fresh produce. Wal-Mart was lauded for its one-stop shopping experience. ShopRite received the highest marks for sales and promotions.”  Read more

 

“7 of 10 on Target’s board should go, proxy adviser recommends” by Kavita Kumar at Star-Tribune.  “A prominent proxy adviser has recommended that Target Corp.’s shareholders oust seven of 10 board members at the retailer’s annual meeting next month, saying that those directors failed to protect the company against a massive data breach last year.”  Read more

 

Japan “Retail Sales Plummet 13.7% in April After Consumption Tax Kicks-In” at Bloomberg.  “Sales in April fell 4.4 percent from a year earlier, with drops in all sectors including autos, clothing, food and beverages.”  Read more

 

Random:  “Here Are The States Where People Are Having The Most Babies” by Lauren Friedman at Business Insider.  “When adjusted by population, the rate of births is the highest in Utah, with 17.6 births per 1,000 people — significantly higher than the national rate of 12.5.”  Read more

 

***

About Eye-on-Retail

Eye-on-Retail is a daily tipsheet that is must-read material for thousands of Retail Merchants/Executives every weekday morning. Eye-on-Retail is unique because it’s timely, smart and fun. It’s created bright and early every morning and delivered around 7 am CST. We love data, earnings reports, executive presentations and stories off the beat and path that get at what’s really happening in the world of retail. Enjoy!

Send story tips, news releases, comments & questions to: info@shiftmarketinggroup.net

Wednesday Tipsheet: Wmart Cuts 750 in Can. | Costco Snags Hillary | China E-com +52%

 

“Walmart Cuts 750 Jobs in Canada” by Kim Souza at The City Wire.  “The staff reductions represent less than 1% of total market employment and another 1,300 employees were promoted and 200 store managers were added, according to Alex Roberson, spokesman for Wal-Mart Canada.” Read more

 

“Some Employees Are Furious At Management Payouts In Walmart’s Adchemy Acquisition” by Jim Edwards at Business Insider. “They believe that the selling price for the company was actually $30 to $40 million, and that Adchemy CEO Murthy Nukala and four top executives all got payouts of between $1.5 million and $2 million in the deal. Some former employees have joined a private Facebook group inside which they are discussing potential legal action.” Read more

 

“Home Depot: 10 Weeks Running as Radio’s #1 Advertiser” at Radio Ink.  “The Home Depot cruised into the Memorial Day weekend airing over 72,000 radio commercials, more than doubling the 34,264 aired by second-placed Macy’s. Home Depot’s big-box competitor Lowe’s was third with 32,000.”  Read more

 

“China’s E-commerce Sales Surge 52% in First Four Months of 2014” at SF Gate.  “It compares with 12 percent growth in the nation’s total retail sales, the slowest pace in a decade.” Read more

 

“Costco Snags Hillary Clinton for Book Tour” by Ruby Cramer at BuzzFeed.  “Hillary Clinton has added another stop to her upcoming book tour: a two-hour event at a Costco warehouse in Northern Virginia’s Pentagon City.  The stop at Costco is scheduled for June 14, from 11 a.m. to 1 p.m., according to the store’s “author signing” webpage. A Clinton spokesman confirmed the event.” Read more

 

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“Target to offer e-books” by Hadley Malcom at USA Today.  “The service will be targeted at women, especially young professionals and moms of the coveted Millennial generation. Target is vague on the details at this point, saying more will be revealed this summer.” Read more

 

“Christmas already? Retail gambles on consumer mood” by Krystina Gustafson at CNBC.  “I think that what we’re seeing early would be that there’s slight optimism for the holiday season, and the order levels are reflecting that,” said Steve Barr, PwC’s U.S. retail and consumer practice leader. “[But] it’s a very long way away and a lot can happen between now and then.” Read more

 

“Amazon Gets Schooled on Advertising” by Garet Sloan at Ad Age.  “Amazon has established ties with advertisers, media holding companies and brands, but marketing is still only a small part of its barely profitable enterprise. (Alibaba made $3.5 billion last year; Amazon made $274 million.)  “You can advertise on Amazon right now, but they don’t really push it very hard,” an agency source said. “They’re very proprietary about the platform and data.” Read more

 

“Home Depot President Craig Menear Sells $1.18 Mil in Stock” at Insider Trading Wire.  “U.S. Retail reported a net SELL trade of HD with a net transaction amount of $1,180,452. Net non-zero shares traded: 14916.” Read more

 

“Walgreen executive joins TreeHouse Foods” at Chicago Tribune.  “TreeHouse Foods said Tuesday it has hired Rachel R. Bishop, the former head of retail development at Walgreen, as its new Chief Strategy Officer.  Bishop had been with Deerfield-based Walgreen Co. for five years. Prior to that, she was a consultant at McKinsey & Company.” Read more

 

***

About Eye-on-Retail

Eye-on-Retail is a daily tipsheet that is must-read material for thousands of Retail Merchants/Executives every weekday morning. Eye-on-Retail is unique because it’s timely, smart and fun. It’s created bright and early every morning and delivered around 7 am CST. We love data, earnings reports, executive presentations and stories off the beat and path that get at what’s really happening in the world of retail. Enjoy!

Send story tips, news releases, comments & questions to: info@shiftmarketinggroup.net

Tuesday Tipsheet: Glassdoor Likes Costco | Amazon-Proof? | Tax-Proof

 

“Tampa firm designs first Walmart To Go convenience store” by Susan Thurston at Tampa Bay Times.  “Based in Tampa’s Rocky Point, Api(+) started consulting for the retail giant in 1997. It has worked on every store format, including the smaller supercenter at Dale Mabry Highway and Waters Avenue, which became a model for others in urban and suburban areas nationwide.” See the pics / Read more

 

“Military retailer AAFES hopes to expand online shopping to more veterans” by Maria Halkias at Dallas News. “AAFES, the U.S. military’s largest retailer, is asking the Pentagon to allow it to offer online shopping to all honorably discharged veterans. The site is now available only to active service members, retirees and disabled veterans.  If Shull gets his way, more than 22 million veterans, including 3.3 million in Texas, could be added to the pool of potential shoppers.”.  Its businesses don’t charge sales taxes, which gives its website an edge as more states require Amazon.com and others to collect sales taxes online.” Read more

 

“Glassdoor’s New Top 25 List for Compensation (Costco #2)”  See the Top 25 list

 

“Glassdoor:  Costco Outshines Target & Walmart” by Susan Adams at Forbes.  “…the big box retailer stands out among its peers, with its 4.4 rating, compared to Target, which scored 3.1 and Wal-Mart, which came in at 2.7.”  Read more

 

“As customers grumble about Target, we check the aisles” by Francine Kopun at The Record (Canada).  “To test that, the Star shopped a Target in Toronto on Thursday and one in Buffalo, N.Y. on Friday to see whether there is a big price difference, as some consumers claim.  Based on the unscientific survey of about a dozen items, including items in women’s clothing, men’s clothing, children’s clothing, handbags, footwear, make-up and seasonal items, there was little or no difference. There wasn’t even a difference in price that would account for the exchange rate between U.S. and Canadian currencies.” Read more

 

“Amazon-proof retailers?” by Jim Cramer & Lee Brodie at CNBC.  “But perhaps what resonated with Cramer most is that “Home Depot said on its conference call that May demand was very robust.”…”If you go online to its amazing website you will know exactly what I am talking about. The site, built in conjunction with Salesforce.com, allows you to connect with the sales people and with other customers to learn more about products. I am calling it crowd-sourced hardware.” Read more

 

“Previous Home Depot CMO Named Executive VP of Marketing at Staples”  “(Frank) Bifulco previously served as Chief Marketing Officer at Home Depot. He has held marketing leadership positions at Coca-Cola and Timberland. In addition, he was president of North American sales at Hasbro. Bifulco is a graduate of the U.S. Military Academy at West Point and holds master’s degrees from Cornell University and Central Michigan University.” Read the release

 

“Meet 1 Large Retailer that Surprisingly May be Walking Itself to the Grave” by Brian Sozzi at Belus.  “Many things need to change at Bed Bath & Beyond…From sloppy clearance zones, to a store littered with yellow clearance signs, one is left with the impression the company is over-ordering inventory and its initiatives are not driving the intended results.”  See the pics / Read more

 

“In the standoff between Amazon and Hachette, the customer comes last” by Adam Lashinsky at Fortune.  “Even if Hachette were behaving badly, I’m scratching my head trying to figure out in what strange universe Amazon believes that making it difficult for its customers to buy Hachette’s products is consistent with “customer obsession.” I’m trying to understand how Amazon thinks this will help it “earn and keep customer trust.” Read more

 

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Eye-on-Retail is a daily tipsheet that is must-read material for thousands of Retail Merchants/Executives every weekday morning. Eye-on-Retail is unique because it’s timely, smart and fun. It’s created bright and early every morning and delivered around 7 am CST. We love data, earnings reports, executive presentations and stories off the beat and path that get at what’s really happening in the world of retail. Enjoy!

Send story tips, news releases, comments & questions to: info@shiftmarketinggroup.net

 

 

Friday Tipsheet: Top 100 Brands | Wmart’s Ruiz Speaks | Costco: Less Smoking

 

“BrandZ Top 100 Most Valuable Global Brands 2014 (Amazon #10, Walmart #22, Home Depot #40…)”  See the Top 100 List

 

“Target Poaches IPG Mediabrands Exec Kristi Argyilan” by Natalie Zmuda at Ad Age.  “Kristi is known nationally as a transformational, digitally savvy marketer,” Jeff Jones, CMO at Target, said in the statement. “As Target continues to accelerate our efforts to innovate and evolve, her expertise in leveraging today’s dynamic media mix will help us connect with Target’s guests in new and different ways.”  Read more

 

“Walmart COO Gisel Ruiz talks heritage, customer demands and price focus” by Kim Souza at The City Wire.  “My dad learned to speak English from watching baseball games on television. He loved the game. My mom learned to speak English from watching soap operas — ‘The Young and Restless,’” Ruiz said.  She said watching her family struggle up the socio-economic ladder from migrant workers to business owners prepared her for the challenges and hard work she faces daily at Wal-Mart.”  Read more

 

“Costco:  Tobacco products have been phased out at more than 50% of stores in U.S. – Seattle is next” at KIRO TV. “Galanti said about 90 percent of all the company’s tobacco’s sales are to retailers like convenience stores. He said Costco does not plan to get out of the cigarette business entirely.”  Read more

 

“Stanford Study:  Too Many Product Images Can Hurt Online Sales”  “When we see one picture, we usually focus on the big-picture aspects like style and the overall look of the product,” the researchers explained. “For the many products that are distinguished by big-picture elements such as style or design or brand, a change in visual processing style to a component level moves our focus away from the aspects that distinguished those products in the first place.”  Read the release

 

“Happened Yesterday: Home Depot’s Annual Meeting of Shareholders”  Listen to the Webcast

 

“Home Depot CEO Frank Blake Hosts Annual Meeting of Shareholders” at Seeking Alpha.  Read the Transcript

 

“Sears:  Nearly Three-Quarters of Q1 Sales Came From Shop Your Way Loyalty Program” by Krystina Gustafson at CNBC.  “According to CEO Eddie Lampert, members of Sears’ Shop Your Way loyalty program made up nearly three-quarters of eligible sales at Sears’ and Kmart’s domestic locations for the first quarter, up from 68 percent a year ago and the highest on record.”  Read more

 

“Dollar Tree Q1 Comp Sales +2%”  “The Company estimates sales for the second quarter of 2014 to be in the range of $1.97 billion to $2.02 billion, based on low-single digit positive comparable store sales.”  Read the release

 

“Fresh Market Q1 Comp Sales +2.5%” at MarketWatch.  “Sales rose 18% to $431 million, benefiting from special promotions and the Easter holiday partially offsetting the negative effect of harsh winter weather.”  Read more

 

“Hibbett Sports Q1 Comp Sales +4.1%”  “Net sales increased 9.1% to $261.9 million for the 13-week period ended May 3, 2014, compared with $240.0 million for the 13-week period ended May 4, 2013.”  Read the release

 

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Eye-on-Retail is a daily tipsheet that is must-read material for thousands of Retail Merchants/Executives every weekday morning. Eye-on-Retail is unique because it’s timely, smart and fun. It’s created bright and early every morning and delivered around 7 am CST. We love data, earnings reports, executive presentations and stories off the beat and path that get at what’s really happening in the world of retail. Enjoy!

Send story tips, news releases, comments & questions to: info@shiftmarketinggroup.net

Thursday Tipsheet: Target & Lowe’s Call Highlights | Bezos Takes Stage | Retail a ‘Prisoner’

 

“Interview:  Target’s Interim CEO Speaks with Star Tribune” by Kavita Kumar.  “John Mulligan is fully aware of those embarrassing photos floating around the Internet — the ones showing empty shelves at some of Target’s Canadian stores and visibly illustrating the company’s inventory struggles up north.  “I’ve seen those for far too long, and I would tell you I have the same reaction as the entire Canada team: it’s unacceptable,” Target Corp.’s interim chief executive said Wednesday in an interview with the Star Tribune.”  Read more

 

“Bezos: Alibaba IPO won’t affect Amazon; 10,000 robots coming to fulfillment centers” by Emily Parkhurst at Puget Sound Bus. Journal. “Jeff Bezos took the stage at the Seattle Repertory Theatre on Wednesday for the company’s annual shareholders’ meeting…Amazon has started offering tours of its fulfillment centers. So far, 14,000 people have signed up to take these tours, Bezos said, and they’re sold out through March 2015. “We’re looking at ways to increase supply to meet demand there,” Bezos said.”  Read more

 

“Retail a ‘prisoner’ of quarterly report: Ex-CEO” by Krystina Gustafson at CNBC.  “Former Bloomingdale’s CEO Michael Gould said there’s another underlying issue in the sector that’s stifling its success: There’s not enough risk-taking or newness. “You’re a prisoner of the quarterly report,” he said. “The problem in the business today is that risk-taking and fashion is an oxymoron.” Read more

 

“Could No. 2 Lowe’s ever catch No. 1 Home Depot?” by Ken Elkins at Charlotte Bus. Journal.  “That was the question that I posed today to Robin Diedrich, consumer discretionary analyst for Edward Jones. Her answer: Yes … well maybe.“It definitely can be done,” Diedrich says. “There is an opportunity to catch back up with sales and sales per square foot.” Read more

 

“Wal-Mart’s Founders Don’t Control Their Family Photos (and Neither Do You)” by Susan Berfield at Bloomberg.  “Bob’s Studio of Photography in Fayetteville, Ark., has negatives, proofs, and prints of more than 200 photographs, including images of the Waltons as children, the parents of founder Sam Walton…Now the family and the retail giant (in the form of the Walmart Museum) have filed a lawsuit alleging that those photos belong to them, not to the studio.”  Read more

 

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“Best Buy U.S. Comp Sales Fall 1.3%, Online +29%”  “Sharon McCollam, Best Buy EVP, CAO and CFO, commented, “As we look forward to the second and third quarters, we are expecting to see ongoing industry-wide sales declines in many of the consumer electronics categories in which we compete.”  Read the release

 

“Sears to Close Around 80 More Stores this Year – Comp Sales Up .2%” by Michael Calia at WSJ.  “Sears domestic same-store sales rose 0.2% in the period ended May 3—its first such growth in more than a year—compared with a 2.4% decline last year, hurt by a continuing slump in consumer electronics. Kmart felt a similar impact from the category, as its same-store sales fell 2.2%.” Read more

 

“Heard on the Target Call” – Highlights from Yesterday’s Target Q1 2014 Earnings Call”

 

John Mulligan – Interim President & CEO

The Board and our team are aligned on three priorities. The first is growing traffic and sales in our U.S. segment…second, we must improve our Canadian segment performance…Finally, we need to accelerate our digital transformation and become a leading Omni-channel retailer.

 

First quarter penetration on our REDcards was 20.4%, up 3.3 percentage points from last year.

 

Second quarter comparable sales should be flat to slightly positive.

 

Canada:  we expect to report a single-digit decline in second quarter Canadian segment comparable sales.

 

On sales tax, we definitely see an impact when Amazon collects sales tax.

 

Kathryn Tesija – Chief Merchandising and Supply Chain officer

Our efforts produced mixed results for the quarter, reflecting unfavorable weather in February, followed by the strongest results in March and weaker than expected Easter sales in April.

 

First quarter performance was meaningfully better than the fourth quarter as comparable sales improved by more than 2 percentage points and comparable transactions improved even more.

 

In our U.S. business, first quarter comparable sales were strongest in hard lines, driven by a mid-single-digit increase in electronics.

 

Comparable sales in our less discretionary food, health and beauty categories were slightly positive, while home and apparels saw small comp declines, with our digital channels’ first quarter sales were strongest in health and beauty and home.

 

U.S. segment comparable traffic was down a little more than 2%, which was nearly offset by a healthy 2.1% increase in basket size.

 

First quarter digital visits were up more than 20% from a year ago, which according to comScore was the fastest growth among a group consisting of Target and seven of our largest online competitors.

 

The share of digital visits from a mobile phone or a tablet continues to grow and in the first quarter, almost two-thirds of our digital traffic was on one of these devices.

 

In March, Target.com launched over 2,000 new furniture items from Safavieh.

 

When Frozen was released on DVD and Blu-ray in March, it became the most successful first day release for any movie in Target history.  In the first month alone, we sold more units than we sold in the first year of Finding Nemo, which previously held the record for our biggest release.

 

The Frozen soundtrack also held the number one spot throughout the first quarter, selling more units in April than all of our other releases combined.

 

We are planning to launch a guest facing $10 rush delivery pilot in June in the Minneapolis, Boston and Miami markets, offering guests the ability to order as late as 1.30 p.m. in the afternoon and receive a delivery of qualifying items between 6.00 p.m. and 9.00 p.m. the same day. Later in the year, we plan to rollout standard shipping from 136 stores in 38 markets across the country.

 

In entertainment and electronics, we’re testing a new layout… This redesigned experience is currently being tested in 17 stores and will determine future plans based on guests feedback.

 

We plan to roll out enhanced apparel displays to 50 additional stores this summer and several hundred more stores this fall.

 

Team member call outs: …putting all of our style business together, both merchandising and design all under Trish Adams, having our essentials and hard lines business all under Jose Barra, having inventory and all operations under Keri Jones, and then our Omni-channel efforts all under Casey Carl, are really important to be able to leverage that expertise and move very quickly in improving our results.

 

Read the Full Target Transcript via Seeking Alpha

 

“Heard on the Lowe’s Call” – Highlights from Yesterday’s Lowe’s Q1 2014 Earnings Call”

 

Robert Niblock – Chairman, President & CEO

 

In the south and west, where weather was more favorable, comps were in the mid single digits. The northeastern part of the country which was the most impacted by poor weather conditions during the quarter experienced negative comps.

 

For the quarter, seven of our 12 products categories had positive comps

 

Overall indoor products which accounted for roughly 65% of sales had solid performance with positive comps of approximately 2%.

 

In areas of the country where weather was more cooperative, indoor comps were mid-single digits.  Outdoor products declined approximately 1.5% overall.

 

We continue to see strength in our ProServices business which outperformed the Company average during the quarter and I am pleased to share that our team in Canada delivered double digit comps in local currency for the fourth consecutive quarter.

 

Performance has already improved in May…and keen focus on productivity and flow through continue to give us confidence in our business outlook for 2014.

 

Our dot com business was up a little more than 25% in the quarter.

 

We still continue to see about 50% of what is bought online is actually picked up in store.  There’s about another 20% that is delivered from the store up to the consumers’ homes. If you think about it, about 70% of what we sell online is fulfilled through store channels.

 

We think the weather impacted our Q1 sales by approximately 150 basis points, about 35% of our sales are outdoor or mix related.

 

Q2 looks like it’s going to be our highest comp in quarter at this point.

 

Mike Jones – Chief Customer Officer

 

We drove strong sales in fashioned fixtures, we saw particular strength in light bulbs driven by LED and other energy efficient products and in fashioned plumbing products such as bath faucets, vanities and toilets.

 

We also drove solid performance within tools and hardware particularly in power tools.

 

Our second area of focus is to better capitalize on the pro market which is growing faster than the consumer market, so we are enhancing our product and service offering for this important customer.

 

The mix in customer shopping electrical wire is roughly 70% pro and 30% DIY. We are losing share in this core category, particularly with electricians, so within last year’s line review, we focused on why and what we needed to change.

 

Pro: we added to our selection of wire types, gauges and colors as well as full rows of wire and cable to supplement the offering of wire sold by the foot along with contractor packed pricing so pros could benefit from buying bulk rolls.

 

This quarter, we will relaunch lowesforpros.com, testing it with our pro customers before rolling it out more broadly.

 

Patio furniture:  we removed 15 bays of steel racking to create a showroom fill with about 35% more open space which is made possible by our larger store format. It helped customers envision their outdoor space.

 

Patio furniture:  we have determined brand to be a less important shopping attribute for outdoor living products, we can leverage our direct sourcing capability to buy these high quality products at a competitive cost which should benefit both sales and gross margin.

 

We just recently introduced stain master pet protect, and exclusive in the home center channel. This carpet is made with a new fiber specifically designed to withstand the toughest pet stains.

 

Brand call outs:  Bosch power tools,  South Wire hand tools, Valspar Reserve

 

Bob Hull – CFO

Comps were essentially flat in February, 2.5% in March and flat in April.

 

We believe that we’ll recover the majority of the Q1 sales shortfall. As a result, we have not adjusted our outlook for the year.

 

Read the Full Lowe’s Transcript via Seeking Alpha

 

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Eye-on-Retail is a daily tipsheet that is must-read material for thousands of Retail Merchants/Executives every weekday morning. Eye-on-Retail is unique because it’s timely, smart and fun. It’s created bright and early every morning and delivered around 7 am CST. We love data, earnings reports, executive presentations and stories off the beat and path that get at what’s really happening in the world of retail. Enjoy!

Send story tips, news releases, comments & questions to: info@shiftmarketinggroup.net