Thursday Tipsheet: Costco Comps Up 4% | HVAC Problems @ Target | Nagin’s Memory Loss

 

“Costco January same-store sales beat Street, up 4% vs. 3.3% estimate” at Reuters.  “January net sales grew 6 percent to $7.99 billion.  Excluding the negative impact of foreign exchange and falling gasoline prices, same-store sales rose 6 percent.”  Read more

 

“Costco’s Net Sales Up $48 Billion in January” (Company Release). “Costco Wholesale Corporation today reported net sales of $7.99 billion for the month of January, the four weeks ended February 2, 2014, an increase of six percent from $7.51 billion during the similar four-week period last year.”  Read the release

 

“HVAC Firm at Center of Target Data Breach Also Counts Costco and Walmart as Customers” by Jason Mick at Daily Tech.  “They reportedly struck via first compromising servers at an air conditioning business in Sharpsburg, Penn, whom Target used as a contractor. The firm — Fazio Mechanical Service — has a flashy portfolio of high-profile clients which includes not only Target and all of the aforementioned retailers/grocers, but a number of other large firms that Mr. Krebs and other early reports have not mentioned.”  Read more / See the client list

 

“Walmart Opens New @WalmartLabs Office in Sunnyvale, CA” by Heather Somerville at San Jose Mercury News.  “Walmart has had a presence in Sunnyvale for more than a year, but Wednesday marked the official opening of the new office. About 500 people work there, and Walmart said it plans to double that, and is hiring engineers, computer scientists and e-commerce professionals. Walmart also has technology development hubs in Bangalore, San Diego and Portland, Ore.”  Read more

 

“Secret Service Investigates Security Breach at Home Depot; Three Internal Employees Blamed” at WTEV-47 New.  “According to the criminal complaint, Home Depot Corporate Security alerted the U.S. Secret Service to the crime after discovering that Claudette Grimes sent an email from her Home Depot account containing an attachment which contained more than 300 Home Depot employees’ identifying information, including Social Security numbers and birthdates.” Read more

 

“Walmart looks to urban cores in Canada for growth” by Hollie Shaw at Financial Post via Montreal Gazette.  “Target’s arrival “has made us a better Walmart,” Broader said. “This is an incredibly competitive market with world-class retailers. In order to compete, you have got to understand this consumer and understand the diverse and well-run competitors that already exist here.”  Read more

 

“Ray Nagin Experiences Memory Loss Related to Home Depot Shakedown” by Juliet Linderman at NOLA.  “When Evans asked Nagin if he’d ever “pitched” Home Depot for a contract — “Ask, propose, solicit,” Evans said — Nagin said, “Not that I recall.” Likewise, Nagin did “not recall” contacting Home Depot executives and helping scuttle the community benefits agreement. Read more

 

” ‘Walmart’s Worst Nightmare’ Is Expanding Massively” by Brad Tuttle at Time.  “How is WinCo able to grow so swiftly, to the point that it’s being viewed as a worthy competitor to Walmart and Costco? It just so happens that the company’s model shares some similarities with both of these retail giants.”  Read more

 

“WinCo Foods the newest combatant in Dallas-area grocery battle” by Maria Halkias at  Dallas News.  “WinCo Foods is opening stores Thursday in McKinney and Fort Worth that are about twice the size of a traditional supermarket. It will open three more in March — in Duncanville, Lewisville and North Richland Hills — and doesn’t plan to stop there…”  Read more

 

“Analyst:  Sam’s Club and its Competitive Advantages vs. Costco” by Trefis at Forbes.  “Costco operates 439 stores in 40 states of the U.S. and Puerto Rico, with high concentration around California. The retailer earns about 24% of its domestic revenues from the region. On the other hand, Sam’s club is evenly spread across the U.S. with 620 stores in 47 states and Puerto Rico. Additionally, Sam’s Club is the only warehouse club that offers Apple products, which gives it a slight edge over Costco.” Read more

 

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Wednesday Tipsheet: CVS Kills Cigs | Home Depot Shakedown | Mike Duke Reflects

 

New Details Emerge in “Shakedown” of Home Depot by New Orleans Mayor Ray Nagin” by Juliet Linderman at Times-Picayune.  “Knutson, who took the stand after Price, responded to Blake that “most likely, it’s about Nagin’s son’s desire to be a vendor to Home Depot to install kitchens/countertops for us using a company that he and his dad own together. Knowing how New Orleans operates, the mayor will be certain to plug his family business.”  But in a separate email to his associates, Knutson was more frank about Nagin’s tactics.  “There is NO REASON for our CEO to be involved with this,” Knutson wrote, referring to Home Depot dealings in New Orleans both with Nagin and groups promoting the community benefits agreement, who each were asking for more from the company. “These people are shake-down artists.”  Read more

 

“Senate lets Target and Neiman Marcus Off Easy” by Kent Hoover at Atlanta Bus. Chronicle.  “Senators seemed to sympathize more with Target and Neiman Marcus than to demonize them.  Sen. Richard Blumenthal, D-Conn., did gently spank the retail executives, saying it’s “not easy to be the face of an industry” that bears responsibility “for a record of failure.”…Sen. Dianne Feinstein, D-Calif., noted that she was a Neiman Marcus shopper, but she doesn’t recall being notified by the retailer about the data breach.” Read more

 

“CVS To Stop Selling Tobacco, Sacrificing $2 Billion In Sales” by Matthew Herper at Forbes.  “CVS, the largest pharmacy chain in the United States, will stop selling cigarettes and other tobacco products in all of its 7,600 stores by October 1.  It is the first time any retailer has ever dropped this deadly cash cow, and it is part of a major shift in direction for the drugstore giant.”  Read more

 

Obama Hails CVS Decision “I congratulate – and thank – the CEO of CVS Caremark, Larry Merlo” via CNBC / @EamonJavers

 

“New Sports Authority CEO on the company’s future” by Dennis Huspeni at Denver Bus. Journal.  “Q: Will SA move away from the big-box format?  A: If you think about it, we’ve had many different box sizes and formats. So if you look candidly back to where we were the last couple of years, and you looked at a Sports Authority box versus a Dick’s or versus some other retailers, our experience in the store wasn’t as good. … So we had a disadvantaged format.” Read more

 

“Mike Duke reflects on his tenure as Wal-Mart CEO” at The City Wire.  “He was asked about any advice he might give Doug McMillon. Duke answered, “You may not have enough ink for my answer. But if I could boil it down to one thing, and this is the best advice I got when I became CEO, it is to be yourself. A different role doesn’t mean you should be a different person. You got the job because of who you are, and you will succeed because of who you are.”  Read more

 

“NRF Goes On Offensive Against Data Breaches; Runs Ads in DC Pubs Politico, The Hill and Roll Call” by Meredith Derby Berg at Ad Age.  “The National Retail Federation wants the U.S. government to see that data breaches aren’t a problem that only affects the retail industry.  In an ad called “Hackers Don’t Discriminate” running in Washington, D.C.-based political publications Politico, The Hill and Roll Call Feb. 3 through Feb. 6 in print, the NRF lays out that the most security breaches, at 37%, take place at financial institutions, citing statistics from a recent Verizon survey. Just 24% of breaches happen at retail and restaurant companies.”  Read more / See the ad

 

“Wal-Mart’s Canadian expansion adds fuel to grocery wars” by Marina Strauss at Globe & Mail.  “Shelley Broader, chief executive officer of Wal-Mart Canada Corp., has a rallying cry for the discount giant: Fresh food in every store…“I’m not stopping until I get food in every box in Canada,” Ms. Broader said, sitting at a patio set in a mock Wal-Mart store at the retailer’s annual store managers’ meeting.”  Read more

 

“RadioShack to close about 500 stores” at Reuters/WSJ via Chicago Tribune.  “U.S. electronics chain RadioShack Corp. is planning to close about 500 stores within months, the Wall Street Journal reported on Tuesday, citing people familiar with the matter.  The struggling retailer, which is due to report results for the fourth quarter later this month, said it could not comment on rumor or speculation.”  Read more

 

“54% of Americans Plan to Celebrate Valentine’s Day This Year (The Rest May be Sleeping on the Couch)” at NRF.  “54 percent of Americans will celebrate with their loved ones this year, compared to 60 percent in 2013. The average person plans to spend $133.91 on candy, cards, gifts, dinner and more, up slightly from $130.97 last year. Total spending is expected to reach $17.3 billion.”  Read the release

 

“Target Accelerates Implementation of Chip-Enabled Smart Card”  “During his testimony, Mulligan said Target will equip its proprietary REDcards and all of its store card readers in the U.S. with chip-enabled smart-card technology by the first quarter of 2015, more than six months ahead of previous plans. The accelerated timing is part of a $100 million effort to put in place chip-enabled technology in all of Target’s nearly 1,800 U.S. stores.”  Read the release

 

“JCP’s Same-Store Sales Up 2% in Q4, Stock Gets Hammered” by Maria Halkias at Dallas News.  “Penney’s sales increase in the key November-December period was 3.1 percent. Online sales at jcp.com were up 26.3 percent from last year. The chain pre-released sales numbers and will announce full fourth-quarter results later this month.  But investors wanted more.”  Read more

 

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Tuesday Tipsheet: Wmart Invests $500 Mil in Can. | Target CFO Grilled Today | Lowe’s “needs more stores”

 

“Wal-Mart to invest $500 million in Canada, create 7,500 jobs” at Reuters.  “Wal-Mart said on Tuesday it planned to complete 35 supercentre projects in Canada by January 31, 2015, adding one million square feet of retail space.  Wal-Mart’s store count in Canada will rise to 395 by the end of January 2015, including 282 supercentres and 113 discount stores, the retailer said.”  Read more

 

“Let the Grilling Begin:  Target CFO to Appear Before Senate Judiciary Committee Today (and House on Wednesday)” by Jennifer Bjorhus & Jim Spencer at Star-Tribune.  “CFO John Mulligan will testify before the Senate Judiciary Committee, along with federal officials charged with protecting consumer information. Mulligan returns to the witness stand Wednesday before a subcommittee of the House Energy and Commerce Committee.  Lawmakers are expected to grill Mulligan on the details of how hackers gained access to the payments data or personal information of up to 110 million Target customers late last year.”  Read more

 

“This Corporate Wal-Mart Office In Brazil Is Totally Gorgeous” by Paige Cooperstein at Business Insider.  “The São Paulo, Brazil, headquarters of Walmart.com — full of beach chairs, game rooms and a rooftop golf course — recently won ArchDaily’s Building of The Year award for best interior architecture.”  See the 21 Pics

 

“Lowe’s still looking for Canadian acquisitions: president Sylvain Prud’homme” by Hollie Shaw at National Post. “We are a big company, not a small company trying to compete with a larger company because we are sister banners with a large company in the U.S. That doesn’t give us critical mass in Canada, and that’s what we need to get at — scale is the biggest thing we have to crack…We have been around for a while, the customer likes what we are offering, and that is our focus right now. At the same time, we need more stores.”  Read more

 

“Brand Keys Loyalty Index Highlights:  Target Will Repair Loyalty in 9 Months; Home Depot #1 in Home Improvement” by Sarah Mahoney at Marketing Daily.  “Target was already vulnerable, “since backing away from its cheap chic marketing focus, and shifting to the ‘We’ve got everything and it’s always on sale’ approach. That just sets it up against the juggernaut of Walmart. Then when you feel one is less careful with your credit card, why not switch? When consumers have relatively comparable options, they have more room for second thoughts.”  Read more  See the Full Brand Keys Index

 

“Kroger reveals its hacker strategy: Be more secure than “the guy next door” “ by Dan Monk at WCPO Cincinnati. “Your goal in that world is just to become more difficult than the guy next door to you to breach,” said Kroger Chief Financial Officer Mike Schlotman. “You will never hear us say we’ve got defenses that can’t be breached because that just becomes a challenge for the bad guy. Our goal is to make it more difficult to breach us than anybody else.” Read more

 

“A greener Wal-Mart is a slow work in progress” by Kim Souza at The City Wire.  “Another area where EDF believes Wal-Mart can move the needle is working with suppliers to reduce nitrogen based fertilizers, which is responsible for nearly half of Wal-Mart’s carbon footprint in its supply chain.

  Ware said the EDF has spent several years working with farmers to optimize fertilizer use on farms. Wal-Mart recently announced commitments from 15 suppliers to encourage better fertilizer use in their supply chain. These changes will touch more than 30% of the food and sales in the North America.”  Read more

 

“Buying Valentine’s Candy at Walgreen’s: Women buy Early, Men on the Way Home on Feb. 14th” by Claire Suddath at Businessweek.  “The big chocolate hearts, no. Those don’t sell until right before the holiday,” says Paul Minger, Walgreen category manager for confections. In fact, 70 percent of chocolate hearts sold at Walgreen are purchased within the last 48 hours leading up to Valentine’s Day. But Walgreen isn’t focused on chocolate hearts in January. It’s focused on everything else.” Read more

 

“Items They Only Sell at a Chinese Walmart (Frogs, Anti-Bacterial Underwear for Men, More Frogs, etc.)” at Ned Hardy  See the 14 Pics

 

“Accenture Retail Report:  21% plan to increase in-store purchases vs. 9% last year.”  “Asked to name what retailers need to improve the most in the overall shopping experience, 40 percent of respondents ranked improving the in-store shopping experience first, compared to just 16 percent who said the same of online shopping…“The survey results indicate that retailers have an opportunity to increase in-store sales but only if they make the experience worthwhile for consumers,” said Chris Donnelly, global managing director of Accenture’s Retail practice.”  Read the release

 

“Ex-hacker details scheme to steal credit cards from Lowe’s” by Ross Jones at WXYZ-ABC7.  “Their scheme was to implant special software inside Lowe’s own servers so that every card used would be intercepted—in real time—and copied, before being passed on to the credit card company. In the hacker world, it’s called a “man in the middle” attack…Lowe’s detected that the trio had been inside their servers and called the FBI. On a day while Derrick was being driven to the airport, he saw some flashing lights in the rear view mirror. They were for him.”  Read more / See the video

 

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Monday Tipsheet: Analyst: Close 100 Wmart’s | RadioShack Wins Super Bowl | Target Hacker Values Kindness

 

“In Shocking Upset, RadioShack Wins the Super Bowl” by Ken Wheaton at Ad Age.  “This year, aside from star rankings — four stars being best, two being perfectly serviceable and below that, well, you know — we arranged them from best to worst, top to bottom. Are you surprised that RadioShack is in the top spot? I definitely was.”  See Ad Age’s Ranking of Ads

 

“Alleged Target Hacker Says He Values ‘Kindness and Honesty’ “ by Jennifer Bjorhus at Star-Tribune.  “Shabayev’s page on a popular Russian social network, displayed on IntelCrawler’s website, shows a photo of him playing a bass guitar and lists his interests as bass, beautiful girls and coding. It says he attended Engels Technological Institute. It also said he views kindness and honesty as important in other people, and that his political views are apathetic.”  Read more

 

“1 Problem Holding @Walmart Back from Financial Greatness, in 4 Vines” by Brian Sozzi at Belus.  “The origin of this over-ordering obsession could be summed up here:  (1) Wal-Mart executive lifers are detached from the real economy around its stores and how it’s continuing to equate to fewer fill-in trips and the buying of non-essentials. (2) Store square footage that is so large that executives feel a need to pack it with merchandise, as has always been the operating procedure. I believe Wal-Mart’s big boxes have to be completely rethought for the future a retailing with technology at the center.”  Read more / See the Vines

 

“Time to close Wal-Mart stores? Analyst thinks 100 Need to be Shuttered” by Krystina Gustafson at CNBC.  “Not only does Wal-Mart need to shutter about 100 of its stores that have consistent same-store sales losses of more than 3 percent, it also needs cut the square footage of its supercenters in half, Sozzi said. In a show of good faith to Wall Street, the retailer needs to announce plans to shutter 50 stores in its February earnings announcement, to show that management finally understands the problem, he said.” Read more

 

“Walmart Takes on NLRB” by Shelly Banjo & Melanie Trottman at WSJ.  “Wal-Mart Stores Inc. told the National Labor Relations Board that it was within its rights when it disciplined workers for taking part in short strikes, setting up a legal test of a phenomenon that is reshaping relations between companies and labor.  In a filing last week that responded to a complaint brought by the labor board, Wal-Mart argued those intermittent job actions are hard to distinguish from absenteeism and it was defending its legitimate business interests when it warned strikers it would enforce its policies about being away from work.”  Read more

 

“Target starts pushing REDcards at the register again” by John Vomhof Jr. at Minn./St. Paul’s Bus. Journal.  “”In the days following our public notification of the data breach, out of sensitivity to our guests, we did stop the register prompts related to REDcards,” Target spokeswoman Molly Snyder said. “We have recently turned those prompts back on.”  The register prompts instruct the cashier to ask a shopper about enrollment. In recent weeks, they asked only if the customer broached the subject.”  Read more

 

“Wal-Mart sees lower Q4 earnings, blames weather, food stamp cuts” at CNBC.  “Wal-Mart said earnings for Q4 would be “at or slightly below the low end” of its $1.60-$1.70 per share range. The retailer faulted the federal government’s reduction in food stamps—significant because most of its clients are lower income buyers—and the extreme cold weather as damaging its results. Additionally, it blamed store closings in Brazil, China and India.”  Read more

 

“New Lowe’s Canada Store Opens this Week in Cambridge; Interviewing the President in the Faucet Aisle” by Thomas Hagey at Cambridge Now.  “Today, Lowes Canada President Sylvain Prud’homme proudly gave us a personal (unscripted) Presidential tour of the entire facility. It really is different than any other Home Improvement store. It’s open and accessible and replaces the towering dark aisles of hard to get at products.”  See the Video interview / Read more

 

“Whole Foods buying up to 7 former Dominick’s stores” by Robert Channick at Chicago Tribune.  “Whole Foods Market Inc. is buying as many as 7 Dominick’s locations in the city and surrounding suburbs, according to sources.  See the Store addresses / Read more

 

“Sly shoppers’ bag of tricks” by Tiffany Hsu and Andrea Chang at LA Times via Chicago Tribune.  “But there’s also a mushrooming undergrowth of not-quite scams and ethically hazy work-arounds — tricks that regular customers pull to save some money. Spending a minimum of $50 to get a freebie and then returning everything but the gift. Scouring aggregator websites for online coupon codes intended only for a retailer’s email subscribers. When buying discounted items that are final sale, asking for a gift receipt just in case — that way, the product can be exchanged later for store credit.”  Read more

 

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Friday Tipsheet: Costco’s 112 Mil Hot Dogs | Kroger CFO Interview | Target in Maui

 

“Costco’s Annual Meeting Highlights; 112 Million Hotdogs & 69 Million Rotisserie Chickens” by Angel Gonzalez at Seattle Times.  “Last year Costco sold 112 million hot dog and soda combos; 69 million rotisserie chickens and 114,000 carats of diamonds, including a $68,000 rock, Jelinek said…Jelinek said that in the three days before Thanksgiving, the company sold 17.4 million dinner rolls and 1.6 million pumpkin pies. “For some of you that may not be exciting, but that’s really exciting for me,” he said.  Not all businesses did well: Photo prints amounted to $800 million, a 10 percent drop. “Most people don’t get prints made anymore,” Jelinek said. “We’ll be making decisions in the future where we’ll really go with this business.”  Read more

 

“The Economist’s Take on New Walmart CEO:  “The question is whether he loves it enough to force it to change” “  at The Economist.  “Mr McMillon will have to push harder. If supercentres are not to become obsolete, they must become “destination stores” where people go to eat and play as well as shop…Whether Mr McMillon is the right man to do all this is not clear. He knows Walmart well and has the confidence of the Walton family, which holds a majority of the shares. He is a consummate company man. The question is whether he loves it enough to force it to change.”  Read more

 

“Obama says Walmart, others to help jobless” by Sherisse Pham at CNN.  “The White House has secured commitments from some of the nation’s largest companies for a plan to boost hiring of the long-term unemployed.  “What we have done is to gather together 300 companies, just to start with, including, some of the top 50 companies in the country, companies like Walmart, and Apple, Ford and others, to say let’s establish best practices,” President Barack Obama told CNN Chief Washington Correspondent Jake Tapper in an exclusive interview.”  Read more

 

“Good PR:  Home Depot Regional VP Discusses Response to Atlanta Ice Store on Bloomberg; Sleeping in Aisles, Sitting on Homer Buckets” at Bloomberg.  See the video & in-store pics

 

“Interview with Kroger CFO, Mike Schlotman” by Dan Monk at WCPO Cincinnati.  “Between the time this deal was announced and completed, Harris Teeter grew by 15 stores. Will that continue?  A: It won’t surprise me if they open 10 to 15 stores a year. We’re very excited about the markets they’re in. Charlotte, the D.C. area, Baltimore area, fast-growing markets, a lot of customers, the kind of customers that are in Harris Teeter’s sweet spot.”  Read the full interview

 

“Amazon misses earnings, Prime price hike coming?” by JP Mangalindan at Fortune.  “Prime’s pros did little to soften the news disclosed during Thursday’s earnings call that Amazon was mulling over increasing the price of Prime in the U.S. by $20 to $40 — a bump that could affect millions of existing Prime members. The culprit? Increasing fuel and shipping costs.  As CFO Tom Szkutak pointed out, this is the first time in Prime’s nine years that Amazon has considered increasing prices.”  Read more

 

“Soon to be a Favorite for Store Walks…Target to Open First Store in Maui in 2015” at MarketWatch. “Target is pleased to announce plans to open a new store in the city of Kahului on the island of Maui in Hawaii, in March 2015. The store will be located on Hookele Street as part of the Pu‘unÄ“nÄ“ Shopping Center. This will be the first Target store in Maui.”  Read the release

 

“California Legalized Selling Food Made At Home And Created Over A Thousand Local Businesses” by Nick Sibilla at Forbes.  “In Los Angeles County, there are almost 270 cottage food businesses. Statewide, over 1,200 homemade food businesses have been approved.  Under the California Homemade Food Act, local governments cannot ban cottage food businesses based in private homes. Instead, home-based entrepreneurs can sell their goods after passing a “food processor course” (which can be done online), properly labeling their goods and practicing common-sense sanitation when cooking and baking.”  Read more

 

“TN Senate approves wine in groceries; House has next step” by Chas Sisk at The Tennessean.  “The Tennessee Senate on Thursday approved a bill that would let grocery stores, big-box retailers and convenience stores sell wine, largely following a plan put forward by the state House of Representatives earlier this week.  After seven years of debate, the vote suggested a law letting grocers sell wine may be rolling toward passage.”  Read more

 

“Rite Aid Same-Store Sales Up 1.8% in January”  “January front-end same store sales decreased 1.3 percent, of which 1.4 percent was attributable to a decrease in sales of flu-related over-the-counter products. Pharmacy same store sales, which included an approximate 124 basis points negative impact from new generic introductions, increased 3.2 percent.”  Read the release

 

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Thursday Tipsheet: Obama’s Costco List: Shovel, Dog Food, Chips | Canada: Lowe’s Tweaks, Target Adds 9

 

“Obama’s Wish List at Costco:  Snow Shovel,  Dog Food, Tortilla Chips” by David Jackson at USA Today.  “The president went on — and on — about the store’s variety.  “You know, you can buy a sofa, chocolate chip cookies and a snorkel set, all in the same (place),” he said.  “Now that was impressive,” Obama said, adding on this very chilly day: “Although, I do want to ask who’s snorkeling right now?”  Read more

 

“Target Hackers Used Stolen Vendor Credentials” at WSJ.  “We can confirm that the ongoing forensic investigation has indicated that the intruder stole a vendor’s credentials which were used to access our system,” Target spokeswoman Molly Snyder said.  Target didn’t say how the credentials were stolen or which specific portal the hackers logged into.”  Read more

 

“Opportunities and Threats for new Walmart CEO” by Kim Souza at The City Wire.  “While comparable store sales have been challenged, there are a lot of close-in opportunities that can move the needle,” said Jason Long, CEO of Shift Marketing Group.  He said as Wal-Mart finally seems to be making a serious commitment to their small store format, he wonders if Walmart stores may be as common as Starbucks in the not too distant future. Long said as other big-box retailers are shuttering stores, there is an opportunity for Wal-Mart to benefit.”  Read more

 

“Lowe’s Canada Tweaks Store Formula in Attempt to Narrow Gap with Competitors” by Marina Strauss at Globe & Mail.  “Mr. Prud’homme…often dons a baseball cap as a disguise and wanders through Lowe’s stores…His research uncovered several findings: Contractors complained it took too long to find the products they needed, while many female customers found the displays of certain items such as kitchen cabinets and faucets too high to touch or examine closely.  Armed with those results, Mr. Prud’homme made changes that will show up in the two prototype stores that will open next week.”  Read more

 

“Home Depot Opens 26 Stores to Shelter Ice Storm Victims; Watching Movies in the Break Room” by Reagan Ray at KETK.  “The company opened 26 stores in Alabama and Georgia overnight.  A Home Depot spokesman says he’s heard stories of customers watching movies in break room and at one store, an indoor garden serves as a reading area.”  Read more

 

“Target Doubles-Down:  Will Add 9 Stores in Canada” by Steve Alexander at Star-Tribune.  “It said that five of the new stores will be in Ontario, and single stores will be added in Quebec, Manitoba, Alberta and British Columbia.”  Read more

 

“Tractor Supply ’13 Comps:  Up 3.5% in Q4 and 4.8% for Full Year; Opened net 100 Stores During Year” at MarketWatch.  “Fiscal 2014 Outlook:  …Comparable store sales expected to increase 2.5% to 4.0%. For the full year, the Company expects capital expenditures to range between $240 million and $250 million, including spending to support 102 to 106 new store openings and construction of the new Store Support Center to open in 2014.” Read more

 

“Amazon Sr. VP Int’l Interview: Amazon Wants to Invest a Lot in India and very Fast” by Sunny Sen at Business Today.  “What is your key learning from Amazon’s business in China?  A. The difference between China and India is that China was an acquisition. In India, it was an operation started from scratch with thousands of employees…One of the main things we learnt from China is that the amount of investment needed is huge. That is the reason we started in India in a much more aggressive way…Amazon in China is pronounced and spelt differently. It is pronounced in China as “YAMASHI”. It is an added complication.” Read the Full Interview

 

“Kroger seals deal for Harris Teeter; Ready to Learns Secrets” by Alexander Coolidge at Cincy Enquirer.  “Now that the $2.5 billion Harris Teeter deal is done, Kroger execs are anxious to learn more about the secrets to the North Carolina grocer’s success…Kroger wants to learn more about Harris Teeter’s Express Lane service, where customers order groceries online and pick them up curbside.  “We’ve been studying the concept, but we’ll have actual results to look at,” McMullen told The Enquirer in October. “I’d be shocked if we couldn’t do that at a significant number of stores.”  Read more

 

“The Smartest Supermarket You Never Heard Of” by Roger Dooley at Forbes.  “If you don’t live in Texas (or some parts of Mexico), you may have never heard of H-E-B, a supermarket chain that hasn’t expanded to the other 49 states. Despite H-E-B’s regional, or sub-regional, status, they have adopted an impressive number of brain-friendly strategies.”  Read more

 

“Struggling Sears cuts another 624 jobs” by Marina Strauss at Globe & Mail.  “Sears Canada Inc. is cutting another 624 jobs after having shaved 1,628 earlier this month and almost the same number last year as the retailer struggles to turn around its flagging operations.  It said in a release after the markets closed that it will let go an average of five staff in each store, as well as revamp its regional and head office structures.” Read more

 

“Amazon to Offer Kindle Checkout System to Physical Retailers” by Greg Bensinger at WSJ.  “Amazon.com Inc. plans to offer brick-and-mortar retailers a checkout system that uses Kindle tablets as soon as this summer, people briefed on the company’s plans said.  In one scenario, the Seattle company would give merchants Kindle tablets and credit-card readers, the people said. Amazon also might offer retailers other services, such as website development and data analysis, the people said.”  Read more

 

“A Guerrilla Stock Analyst Plays Mystery Shopper at Retailers” by Robin Farzad at Businessweek.  “Sozzi, 30, says he’s redefining what an analyst can and should be in the crowdsourced age of social media, where everyone with a smartphone can be a valuable, motivated contributor to real-time company analysis. “Clients,” he says, “have coined me the ‘activist analyst’ in the business of providing guerrilla investment research. The way I like to look at it, I’m doing investment research and guidance differently given the quickly evolving world.”  Read more

 

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Wednesday Tipsheet: Obama Visits Costco | Walmart Closes Mas | Target Tally: 15.3 Mil Cards

 

“Walmart Begins Testing Online Grocery Shopping in Denver” by Sarah Perez at TechCrunch.  “Walmart To Go, the retailer’s on-demand shopping service offering home delivery of general merchandise, including in some cases, groceries, is expanding its test in the Denver market today to also include a local pick-up option. Denver area customers will now be able to order their groceries online, then pick up at a nearby store – without having to set foot inside the store.”  Read more

 

“Obama Visits Costco Store Today” by David Jackston at USA Today.  “On Wednesday, Obama will speak at a Costco store in Lanham, Md., near Washington, D.C., and at a steel plant in West Mifflin, Pa., near Pittsburgh. He then returns to the White House.”  Read more

 

“Sources: HQ job cuts ongoing at Wal-Mart, Sam’s Club” by Kim Souza at City Wire.  “Retail insiders and consultants to Wal-Mart Stores have told The City Wire the annual job elimination drill at corporate headquarters has been ongoing for the past two months with several hundred jobs between Wal-Mart and Sam’s Club home office operations being shaved from the payrolls as fiscal 2014 winds to a close.”  Read more

 

“Banks have replaced 15.3 million cards since Target breach” by Jennifer Bjorhus at Star-Tribune.  “U.S. banks have spent more than $153 million so far replacing 15.3 million debit and credit cards after the huge data heist from Target Corp., and the numbers are only growing.  The Consumer Bankers Association announced the numbers Tuesday, saying that as more retailers announce breaches, the price tag for banks could grow to “hundreds of millions of dollars, and possibly billions.”  Read more

 

“Wal-Mart to close chain’s only Más Club” by David Kaplan at Chron.  “Wal-Mart Stores is closing its one Más Club membership warehouse store, which is located in Houston…Más Club opened as a test format in 2009, she said, and the parent company came to realize that it made more sense to incorporate its best working elements, including some of the merchandise, into traditional Sam’s Clubs in Houston and throughout the U.S.”  Read more

 

“Struggling J.C. Penney amends poison pill provisions” by Maria Halkias at Dallas News.  “The company also lowered its poison pill threshold to 4.9 percent from 10 percent…Under the amendments, anyone who acquires at least 4.9 percent of the stock without board approval would trigger an event that dilutes that person or group’s ownership.”  Read more

 

“Amazon Raises Commissions for Low-Priced Goods in Some Categories” by Ina Steiner at Ecommerce Bytes.  “Amazon is raising minimum commission fees in some categories in what appears to be an attempt to combat under-pricing on its marketplace. Sellers who list in the Beauty and Health and Personal Care categories received an email notification that explained, “We are writing to notify you that Beauty and Health & Personal Care products will have a new minimum referral fee of $1.00 per item.”  Read more

 

“Tractor Supply Q4 Earnings Call Today at 5pm EST”.  Listen to Webcast

 

“Home Depot Cat Wins Battle To Keep Her Home” at Inquisitr.  “The little black cat became the store’s little pet and lived literally in the store. Well, Home Depot management told the store that the little cat had to go. This news didn’t seem to faze some customers, but to others, it was quite the big deal.”  Read more

 

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Monday Tipsheet: Target Protects Passwords | Sam’s Club Hacks | Michaels Hacked

 

“Study:  Target Gets High Marks for Protecting Online Passwords (Costco, Walmart, Home Depot trail)” by Dan Goodin at ARS.  “Apple.com was the only site to receive a perfect score of 100, which was based on 24 criteria, such as whether the site accepts “123456” and other extremely weak passwords and whether it sends passwords in plain text by e-mail. Microsoft and academic supplier Chegg tied for second place with 65, while Newegg and Target came in third with 60.”  See the Rankings

 

“Sam’s Club Hacks 2,300” by Kim Souza at The City Wire.  “Bill Durling, a Sam’s Club spokesman, reportedly said the layoffs would target a combination of salaried assistant managers and hourly employees. Certain positions, like telephone attendants, will be eliminated.  “We realized we had pretty much the same club structure whether a club had $50 million in revenue or $100 million in revenue,” Durling said of the distribution of assistant managers. “What we’re trying to do is balance our resources.” Read more

 

“Kroger prospered during 10 years with Dillon at the helm” by Josh Pichler at Cincy Enquirer.  “He’ll also keep preaching the importance of feedback to anybody who asks.  “Most bosses are supposed to give you some feedback, but they often are uncomfortable in doing it. If you ask them for the feedback, the invitation makes it easier,” he said.  “It’s my single most important piece of management and personal advice. Feedback’s a gift.”  Read more

 

“The 1 Plainly Obvious Explanation for Sears Store Closures Sweeping the Country” by Brian Sozzi at Belus.  “Sears desperately needs cash on its balance sheet. The reasons why: (1) to alleviate the highly likely concern amongst suppliers, temporarily; (2) to tell a story to the stock and bond markets that Sears could fund some form of its alleged turnaround given an asset rich balance sheet, preventing another stock slide; (3) to raise liquidity from underperforming assets in the hopes of soothing the worries of watchful creditors.”  Read more

 

“At Walmart Alaskan Salmon is Back on the Menu” by Clare Leschin-Hoar at The Guardian.  “After four months of uncertainty, Alaskan salmon suppliers to Walmart have something to celebrate.  The retail giant told the Guardian it has decided to expand its sustainable seafood policy to include certification programs beyond that of the Marine Stewardship Council (MSC), the world’s largest seafood certifier.”  Read more

 

Radio Shack Breaks “Do it Together” Campaign In Support of New Positioning” by Meredith Derby Berg at Ad Age.  “A new national advertising campaign called “Do It Together,” from Austin, Texas-based GSD&M, aims to show how Radio Shack and consumers can collaborate to solve technological problems like connecting today’s many devices, said Jennifer Warren, the retailer’s chief marketing officer…The new ads will invoke a full tagline: “It can be done, when we do it together.”  Read more

 

Michaels Hacked” by Maria Halkias at Dallas News.  “The retailer said it has recently learned of possible fraudulent activity on some credit or debit cards that had been used to make purchases in its stores.  The company gave no details about the data security attack, but said it’s working with federal law enforcement and has hired data security experts to establish the facts.”  Read more

 

“Take that Beyonce – Target and Shakira Team Up with Three Exclusive Tracks on “Shakira” “The partnership is Target’s first major artist collaboration of 2014 and continues Target’s commitment to working with fan-favorite musicians to bring guests more content from the artists they love.”  Read more

 

“Retailers step up their visual game to hook shoppers” by Jennifer Wang at Orange County Register via Star-Tribune.  “Oakley’s strategy doesn’t stop after visitors cross the threshold. Stores are designed with an “interior window” in the first 10 to 15 feet for customers to engage with featured products, often involving interactive video and digital screens. “Otherwise you’ve brought them in and lost them,” Abbott said.”  Read more

 

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