Tipsheet: Ace Hardware #1 | At Home +187% | Prime Day June 21/22
Amazon Prime Day will take place June 21 and 22 Press release
Largest meat producer getting back online after cyberattack at AP. “If it were to shut down for even one day, the U.S. would lose almost a quarter of its beef-processing capacity, or the equivalent of 20,000 beef cows, according to Trey Malone, an assistant professor of agriculture at Michigan State University.” Read more
Amazon Faced 75,000 Arbitration Demands. Now It Says: Fine, Sue Us at Wall Street Journal. “Companies have spent more than a decade forcing employees and customers to resolve disputes outside the traditional court system, using secretive arbitration proceedings that typically don’t allow plaintiffs to team up and extract big-money payments akin to a class action. Now, Amazon.com Inc. is bucking that trend.” WSJ subs.
Ace Hardware ranks #1 (Menards #2) in customer satisfaction for Home Improvement retailers at J.D. Power. “Just 13% of home improvement retailer customers say they purchased products via a retailer’s website… satisfaction among Gen Y and Gen Z customers averages 842 (on a 1,000-point scale) while overall satisfaction among Gen X and Boomers averages 824.” Press release
At Home Group Q1 comp sales +187.3% Press release
Walmart to increase hours Saturday with stores opening at 6 a.m. at USA Today. “Starting June 5, stores will open an hour earlier – at 6 a.m. each day – except for Tuesday mornings, when Walmart will continue to hold its weekly senior hours for those most vulnerable to COVID-19…Most pharmacies and vision centers will resume pre-COVID hours beginning July 3.” Read more
** The Sweets & Snacks Expo is a can’t-miss event for thousands of confectionery and snack retailers, manufacturers and suppliers – here you’ll find all the product innovations, insights and industry connections you need to build a world-class in-store or online experience that will delight your shoppers. See who’s exhibiting | Show website | Indianapolis, June 23-25 2021
Advance Auto Parts Q1 comp sales +24.7% Press release
Etsy targets Gen Z shoppers with $1.6 billion Depop acquisition at The Verge. “Etsy says more than 90 percent of Depop’s users are under 26…while Etsy’s own users are firmly millennial, with a median age for sellers of around 39. Etsy claims that Depop is the 10th most visited shopping site for Gen Z consumer in the US.” Read more
Amazon backs legal pot, mellows on employee testing and tracking at GeekWire. “But perhaps the biggest news for hundreds of thousands of warehouse employees is that the online retail giant is modifying its infamous Time off Task employee tracking software to provide more breathing room for bathroom breaks, conversations with supervisors, and equipment repair.” Read more
Walgreens completes the sale of its Alliance Healthcare businesses to AmerisourceBergen for approximately $6.5 billion Press release
Instacart has a plan to use robots instead of shoppers at NY Post. “(Instacart), which has been slammed with protests over accusations that it has been nickel-and-diming its workers, would largely eliminate personal shoppers under the initiative except for those that gather fresh food, according to the report.” Read more
How the World Ran Out of Everything at DNYUZ. “The real question is, ‘Are we going to stop chasing low cost as the sole criteria for business judgment?’” said Mr. Shih, from Harvard Business School. “I’m skeptical of that. Consumers won’t pay for resilience when they are not in crisis.” Read more
Tipsheet Extra
Albertsons’ Electric Trucks Hit the Streets
Sam’s Club Brings Sampling Back to Clubs Nationwide
Target joins list of retailers reopening dressing rooms
Amazon workers injured on the job far more often than competitors
One way companies are concealing higher prices: Smaller packages
**
Eye on Retail Tipsheet is must-read material for retail execs every weekday morning. Tipsheet stories are carefully curated bright and early every morning to ensure fresh and unique content.
Subscribe to Eye on Retail Tipsheet here
Contact us: Put your product or service in front of the most powerful retail execs in the world, send advertising inquiries to info@eyeonretail.net
Website: eyeonretail.net