Thursday Tipsheet: Costco Comps Up 4% | HVAC Problems @ Target | Nagin’s Memory Loss

 

“Costco January same-store sales beat Street, up 4% vs. 3.3% estimate” at Reuters.  “January net sales grew 6 percent to $7.99 billion.  Excluding the negative impact of foreign exchange and falling gasoline prices, same-store sales rose 6 percent.”  Read more

 

“Costco’s Net Sales Up $48 Billion in January” (Company Release). “Costco Wholesale Corporation today reported net sales of $7.99 billion for the month of January, the four weeks ended February 2, 2014, an increase of six percent from $7.51 billion during the similar four-week period last year.”  Read the release

 

“HVAC Firm at Center of Target Data Breach Also Counts Costco and Walmart as Customers” by Jason Mick at Daily Tech.  “They reportedly struck via first compromising servers at an air conditioning business in Sharpsburg, Penn, whom Target used as a contractor. The firm — Fazio Mechanical Service — has a flashy portfolio of high-profile clients which includes not only Target and all of the aforementioned retailers/grocers, but a number of other large firms that Mr. Krebs and other early reports have not mentioned.”  Read more / See the client list

 

“Walmart Opens New @WalmartLabs Office in Sunnyvale, CA” by Heather Somerville at San Jose Mercury News.  “Walmart has had a presence in Sunnyvale for more than a year, but Wednesday marked the official opening of the new office. About 500 people work there, and Walmart said it plans to double that, and is hiring engineers, computer scientists and e-commerce professionals. Walmart also has technology development hubs in Bangalore, San Diego and Portland, Ore.”  Read more

 

“Secret Service Investigates Security Breach at Home Depot; Three Internal Employees Blamed” at WTEV-47 New.  “According to the criminal complaint, Home Depot Corporate Security alerted the U.S. Secret Service to the crime after discovering that Claudette Grimes sent an email from her Home Depot account containing an attachment which contained more than 300 Home Depot employees’ identifying information, including Social Security numbers and birthdates.” Read more

 

“Walmart looks to urban cores in Canada for growth” by Hollie Shaw at Financial Post via Montreal Gazette.  “Target’s arrival “has made us a better Walmart,” Broader said. “This is an incredibly competitive market with world-class retailers. In order to compete, you have got to understand this consumer and understand the diverse and well-run competitors that already exist here.”  Read more

 

“Ray Nagin Experiences Memory Loss Related to Home Depot Shakedown” by Juliet Linderman at NOLA.  “When Evans asked Nagin if he’d ever “pitched” Home Depot for a contract — “Ask, propose, solicit,” Evans said — Nagin said, “Not that I recall.” Likewise, Nagin did “not recall” contacting Home Depot executives and helping scuttle the community benefits agreement. Read more

 

” ‘Walmart’s Worst Nightmare’ Is Expanding Massively” by Brad Tuttle at Time.  “How is WinCo able to grow so swiftly, to the point that it’s being viewed as a worthy competitor to Walmart and Costco? It just so happens that the company’s model shares some similarities with both of these retail giants.”  Read more

 

“WinCo Foods the newest combatant in Dallas-area grocery battle” by Maria Halkias at  Dallas News.  “WinCo Foods is opening stores Thursday in McKinney and Fort Worth that are about twice the size of a traditional supermarket. It will open three more in March — in Duncanville, Lewisville and North Richland Hills — and doesn’t plan to stop there…”  Read more

 

“Analyst:  Sam’s Club and its Competitive Advantages vs. Costco” by Trefis at Forbes.  “Costco operates 439 stores in 40 states of the U.S. and Puerto Rico, with high concentration around California. The retailer earns about 24% of its domestic revenues from the region. On the other hand, Sam’s club is evenly spread across the U.S. with 620 stores in 47 states and Puerto Rico. Additionally, Sam’s Club is the only warehouse club that offers Apple products, which gives it a slight edge over Costco.” Read more

 

Follow @retaileyeretail

Wednesday Tipsheet: CVS Kills Cigs | Home Depot Shakedown | Mike Duke Reflects

 

New Details Emerge in “Shakedown” of Home Depot by New Orleans Mayor Ray Nagin” by Juliet Linderman at Times-Picayune.  “Knutson, who took the stand after Price, responded to Blake that “most likely, it’s about Nagin’s son’s desire to be a vendor to Home Depot to install kitchens/countertops for us using a company that he and his dad own together. Knowing how New Orleans operates, the mayor will be certain to plug his family business.”  But in a separate email to his associates, Knutson was more frank about Nagin’s tactics.  “There is NO REASON for our CEO to be involved with this,” Knutson wrote, referring to Home Depot dealings in New Orleans both with Nagin and groups promoting the community benefits agreement, who each were asking for more from the company. “These people are shake-down artists.”  Read more

 

“Senate lets Target and Neiman Marcus Off Easy” by Kent Hoover at Atlanta Bus. Chronicle.  “Senators seemed to sympathize more with Target and Neiman Marcus than to demonize them.  Sen. Richard Blumenthal, D-Conn., did gently spank the retail executives, saying it’s “not easy to be the face of an industry” that bears responsibility “for a record of failure.”…Sen. Dianne Feinstein, D-Calif., noted that she was a Neiman Marcus shopper, but she doesn’t recall being notified by the retailer about the data breach.” Read more

 

“CVS To Stop Selling Tobacco, Sacrificing $2 Billion In Sales” by Matthew Herper at Forbes.  “CVS, the largest pharmacy chain in the United States, will stop selling cigarettes and other tobacco products in all of its 7,600 stores by October 1.  It is the first time any retailer has ever dropped this deadly cash cow, and it is part of a major shift in direction for the drugstore giant.”  Read more

 

Obama Hails CVS Decision “I congratulate – and thank – the CEO of CVS Caremark, Larry Merlo” via CNBC / @EamonJavers

 

“New Sports Authority CEO on the company’s future” by Dennis Huspeni at Denver Bus. Journal.  “Q: Will SA move away from the big-box format?  A: If you think about it, we’ve had many different box sizes and formats. So if you look candidly back to where we were the last couple of years, and you looked at a Sports Authority box versus a Dick’s or versus some other retailers, our experience in the store wasn’t as good. … So we had a disadvantaged format.” Read more

 

“Mike Duke reflects on his tenure as Wal-Mart CEO” at The City Wire.  “He was asked about any advice he might give Doug McMillon. Duke answered, “You may not have enough ink for my answer. But if I could boil it down to one thing, and this is the best advice I got when I became CEO, it is to be yourself. A different role doesn’t mean you should be a different person. You got the job because of who you are, and you will succeed because of who you are.”  Read more

 

“NRF Goes On Offensive Against Data Breaches; Runs Ads in DC Pubs Politico, The Hill and Roll Call” by Meredith Derby Berg at Ad Age.  “The National Retail Federation wants the U.S. government to see that data breaches aren’t a problem that only affects the retail industry.  In an ad called “Hackers Don’t Discriminate” running in Washington, D.C.-based political publications Politico, The Hill and Roll Call Feb. 3 through Feb. 6 in print, the NRF lays out that the most security breaches, at 37%, take place at financial institutions, citing statistics from a recent Verizon survey. Just 24% of breaches happen at retail and restaurant companies.”  Read more / See the ad

 

“Wal-Mart’s Canadian expansion adds fuel to grocery wars” by Marina Strauss at Globe & Mail.  “Shelley Broader, chief executive officer of Wal-Mart Canada Corp., has a rallying cry for the discount giant: Fresh food in every store…“I’m not stopping until I get food in every box in Canada,” Ms. Broader said, sitting at a patio set in a mock Wal-Mart store at the retailer’s annual store managers’ meeting.”  Read more

 

“RadioShack to close about 500 stores” at Reuters/WSJ via Chicago Tribune.  “U.S. electronics chain RadioShack Corp. is planning to close about 500 stores within months, the Wall Street Journal reported on Tuesday, citing people familiar with the matter.  The struggling retailer, which is due to report results for the fourth quarter later this month, said it could not comment on rumor or speculation.”  Read more

 

“54% of Americans Plan to Celebrate Valentine’s Day This Year (The Rest May be Sleeping on the Couch)” at NRF.  “54 percent of Americans will celebrate with their loved ones this year, compared to 60 percent in 2013. The average person plans to spend $133.91 on candy, cards, gifts, dinner and more, up slightly from $130.97 last year. Total spending is expected to reach $17.3 billion.”  Read the release

 

“Target Accelerates Implementation of Chip-Enabled Smart Card”  “During his testimony, Mulligan said Target will equip its proprietary REDcards and all of its store card readers in the U.S. with chip-enabled smart-card technology by the first quarter of 2015, more than six months ahead of previous plans. The accelerated timing is part of a $100 million effort to put in place chip-enabled technology in all of Target’s nearly 1,800 U.S. stores.”  Read the release

 

“JCP’s Same-Store Sales Up 2% in Q4, Stock Gets Hammered” by Maria Halkias at Dallas News.  “Penney’s sales increase in the key November-December period was 3.1 percent. Online sales at jcp.com were up 26.3 percent from last year. The chain pre-released sales numbers and will announce full fourth-quarter results later this month.  But investors wanted more.”  Read more

 

Follow @retaileyeretail

 

Tuesday Tipsheet: Wmart Invests $500 Mil in Can. | Target CFO Grilled Today | Lowe’s “needs more stores”

 

“Wal-Mart to invest $500 million in Canada, create 7,500 jobs” at Reuters.  “Wal-Mart said on Tuesday it planned to complete 35 supercentre projects in Canada by January 31, 2015, adding one million square feet of retail space.  Wal-Mart’s store count in Canada will rise to 395 by the end of January 2015, including 282 supercentres and 113 discount stores, the retailer said.”  Read more

 

“Let the Grilling Begin:  Target CFO to Appear Before Senate Judiciary Committee Today (and House on Wednesday)” by Jennifer Bjorhus & Jim Spencer at Star-Tribune.  “CFO John Mulligan will testify before the Senate Judiciary Committee, along with federal officials charged with protecting consumer information. Mulligan returns to the witness stand Wednesday before a subcommittee of the House Energy and Commerce Committee.  Lawmakers are expected to grill Mulligan on the details of how hackers gained access to the payments data or personal information of up to 110 million Target customers late last year.”  Read more

 

“This Corporate Wal-Mart Office In Brazil Is Totally Gorgeous” by Paige Cooperstein at Business Insider.  “The São Paulo, Brazil, headquarters of Walmart.com — full of beach chairs, game rooms and a rooftop golf course — recently won ArchDaily’s Building of The Year award for best interior architecture.”  See the 21 Pics

 

“Lowe’s still looking for Canadian acquisitions: president Sylvain Prud’homme” by Hollie Shaw at National Post. “We are a big company, not a small company trying to compete with a larger company because we are sister banners with a large company in the U.S. That doesn’t give us critical mass in Canada, and that’s what we need to get at — scale is the biggest thing we have to crack…We have been around for a while, the customer likes what we are offering, and that is our focus right now. At the same time, we need more stores.”  Read more

 

“Brand Keys Loyalty Index Highlights:  Target Will Repair Loyalty in 9 Months; Home Depot #1 in Home Improvement” by Sarah Mahoney at Marketing Daily.  “Target was already vulnerable, “since backing away from its cheap chic marketing focus, and shifting to the ‘We’ve got everything and it’s always on sale’ approach. That just sets it up against the juggernaut of Walmart. Then when you feel one is less careful with your credit card, why not switch? When consumers have relatively comparable options, they have more room for second thoughts.”  Read more  See the Full Brand Keys Index

 

“Kroger reveals its hacker strategy: Be more secure than “the guy next door” “ by Dan Monk at WCPO Cincinnati. “Your goal in that world is just to become more difficult than the guy next door to you to breach,” said Kroger Chief Financial Officer Mike Schlotman. “You will never hear us say we’ve got defenses that can’t be breached because that just becomes a challenge for the bad guy. Our goal is to make it more difficult to breach us than anybody else.” Read more

 

“A greener Wal-Mart is a slow work in progress” by Kim Souza at The City Wire.  “Another area where EDF believes Wal-Mart can move the needle is working with suppliers to reduce nitrogen based fertilizers, which is responsible for nearly half of Wal-Mart’s carbon footprint in its supply chain.

  Ware said the EDF has spent several years working with farmers to optimize fertilizer use on farms. Wal-Mart recently announced commitments from 15 suppliers to encourage better fertilizer use in their supply chain. These changes will touch more than 30% of the food and sales in the North America.”  Read more

 

“Buying Valentine’s Candy at Walgreen’s: Women buy Early, Men on the Way Home on Feb. 14th” by Claire Suddath at Businessweek.  “The big chocolate hearts, no. Those don’t sell until right before the holiday,” says Paul Minger, Walgreen category manager for confections. In fact, 70 percent of chocolate hearts sold at Walgreen are purchased within the last 48 hours leading up to Valentine’s Day. But Walgreen isn’t focused on chocolate hearts in January. It’s focused on everything else.” Read more

 

“Items They Only Sell at a Chinese Walmart (Frogs, Anti-Bacterial Underwear for Men, More Frogs, etc.)” at Ned Hardy  See the 14 Pics

 

“Accenture Retail Report:  21% plan to increase in-store purchases vs. 9% last year.”  “Asked to name what retailers need to improve the most in the overall shopping experience, 40 percent of respondents ranked improving the in-store shopping experience first, compared to just 16 percent who said the same of online shopping…“The survey results indicate that retailers have an opportunity to increase in-store sales but only if they make the experience worthwhile for consumers,” said Chris Donnelly, global managing director of Accenture’s Retail practice.”  Read the release

 

“Ex-hacker details scheme to steal credit cards from Lowe’s” by Ross Jones at WXYZ-ABC7.  “Their scheme was to implant special software inside Lowe’s own servers so that every card used would be intercepted—in real time—and copied, before being passed on to the credit card company. In the hacker world, it’s called a “man in the middle” attack…Lowe’s detected that the trio had been inside their servers and called the FBI. On a day while Derrick was being driven to the airport, he saw some flashing lights in the rear view mirror. They were for him.”  Read more / See the video

 

Follow @retaileyeretail

 

 

 

Monday Tipsheet: Analyst: Close 100 Wmart’s | RadioShack Wins Super Bowl | Target Hacker Values Kindness

 

“In Shocking Upset, RadioShack Wins the Super Bowl” by Ken Wheaton at Ad Age.  “This year, aside from star rankings — four stars being best, two being perfectly serviceable and below that, well, you know — we arranged them from best to worst, top to bottom. Are you surprised that RadioShack is in the top spot? I definitely was.”  See Ad Age’s Ranking of Ads

 

“Alleged Target Hacker Says He Values ‘Kindness and Honesty’ “ by Jennifer Bjorhus at Star-Tribune.  “Shabayev’s page on a popular Russian social network, displayed on IntelCrawler’s website, shows a photo of him playing a bass guitar and lists his interests as bass, beautiful girls and coding. It says he attended Engels Technological Institute. It also said he views kindness and honesty as important in other people, and that his political views are apathetic.”  Read more

 

“1 Problem Holding @Walmart Back from Financial Greatness, in 4 Vines” by Brian Sozzi at Belus.  “The origin of this over-ordering obsession could be summed up here:  (1) Wal-Mart executive lifers are detached from the real economy around its stores and how it’s continuing to equate to fewer fill-in trips and the buying of non-essentials. (2) Store square footage that is so large that executives feel a need to pack it with merchandise, as has always been the operating procedure. I believe Wal-Mart’s big boxes have to be completely rethought for the future a retailing with technology at the center.”  Read more / See the Vines

 

“Time to close Wal-Mart stores? Analyst thinks 100 Need to be Shuttered” by Krystina Gustafson at CNBC.  “Not only does Wal-Mart need to shutter about 100 of its stores that have consistent same-store sales losses of more than 3 percent, it also needs cut the square footage of its supercenters in half, Sozzi said. In a show of good faith to Wall Street, the retailer needs to announce plans to shutter 50 stores in its February earnings announcement, to show that management finally understands the problem, he said.” Read more

 

“Walmart Takes on NLRB” by Shelly Banjo & Melanie Trottman at WSJ.  “Wal-Mart Stores Inc. told the National Labor Relations Board that it was within its rights when it disciplined workers for taking part in short strikes, setting up a legal test of a phenomenon that is reshaping relations between companies and labor.  In a filing last week that responded to a complaint brought by the labor board, Wal-Mart argued those intermittent job actions are hard to distinguish from absenteeism and it was defending its legitimate business interests when it warned strikers it would enforce its policies about being away from work.”  Read more

 

“Target starts pushing REDcards at the register again” by John Vomhof Jr. at Minn./St. Paul’s Bus. Journal.  “”In the days following our public notification of the data breach, out of sensitivity to our guests, we did stop the register prompts related to REDcards,” Target spokeswoman Molly Snyder said. “We have recently turned those prompts back on.”  The register prompts instruct the cashier to ask a shopper about enrollment. In recent weeks, they asked only if the customer broached the subject.”  Read more

 

“Wal-Mart sees lower Q4 earnings, blames weather, food stamp cuts” at CNBC.  “Wal-Mart said earnings for Q4 would be “at or slightly below the low end” of its $1.60-$1.70 per share range. The retailer faulted the federal government’s reduction in food stamps—significant because most of its clients are lower income buyers—and the extreme cold weather as damaging its results. Additionally, it blamed store closings in Brazil, China and India.”  Read more

 

“New Lowe’s Canada Store Opens this Week in Cambridge; Interviewing the President in the Faucet Aisle” by Thomas Hagey at Cambridge Now.  “Today, Lowes Canada President Sylvain Prud’homme proudly gave us a personal (unscripted) Presidential tour of the entire facility. It really is different than any other Home Improvement store. It’s open and accessible and replaces the towering dark aisles of hard to get at products.”  See the Video interview / Read more

 

“Whole Foods buying up to 7 former Dominick’s stores” by Robert Channick at Chicago Tribune.  “Whole Foods Market Inc. is buying as many as 7 Dominick’s locations in the city and surrounding suburbs, according to sources.  See the Store addresses / Read more

 

“Sly shoppers’ bag of tricks” by Tiffany Hsu and Andrea Chang at LA Times via Chicago Tribune.  “But there’s also a mushrooming undergrowth of not-quite scams and ethically hazy work-arounds — tricks that regular customers pull to save some money. Spending a minimum of $50 to get a freebie and then returning everything but the gift. Scouring aggregator websites for online coupon codes intended only for a retailer’s email subscribers. When buying discounted items that are final sale, asking for a gift receipt just in case — that way, the product can be exchanged later for store credit.”  Read more

 

Follow @retaileyeretail