Today’s Tipsheet: Wmart Satisfaction Jumps to 75% | Kohl’s Taps Beatles | Macy’s -3.6% | JCP +6.4%


Alibaba busts Singles’ Day sales record by Nyshka Chandran at CNBC. “The e-commerce giant says it generated $10 billion in gross merchandise volume (GMV) within 14 hours of the start of the shopping event — well above last year’s record of $9.3 billion, which Alibaba surpassed by 1 p.m. in China on Wednesday. It’s also well above the $2.4 billion sold on Cyber Monday, the biggest online sales day in the U.S.” Read more


Walmart Customer Satisfaction Scores on the Rise by Phil Wahba at Fortune. “Some 75% of customers in Cowen’s rolling survey of 2,506 shoppers in September said they were satisfied with the overall shopping experience, Walmart’s highest score since June 2013…Walmart’s scores lag those of Target, where 80% of customers in the same Cowen survey said they were pleased overall.” Read more


J. C. Penney Announces Settlement of Class Action Lawsuit / Q3 Comp Sales +6.4% “Under the terms of the proposed settlement, JCPenney will make available $50 million to settle class members’ claims.” Read the release


Macy’s Q3 Comp Sales -3.6% “Sales in the third quarter of 2015 totaled $5.874 billion, a decrease of 5.2 percent, compared with sales of $6.195 billion in the same period last year.” Read the release


Macy’s To Open LensCrafters Licensed Departments In As Many As 500 Macy’s Stores Over Three Years Read the release


**A message from Mobee – Mobee has over 350,000 GPS tracked, Smartphone enabled ‘Bees’ located within 5 miles of every US retail store. Detect supply chain issues quickly. “Supply Chain Fix Alerts” have resulted in post-alert sales increases of up to +35%. Contact to request a free pilot.


Safeway, Theranos Split After $350 Million Deal Fizzles by John Carreyrou at WSJ. “Current and former Safeway executives said Theranos missed deadlines for the blood-testing rollout. They also said several Safeway executives questioned the accuracy of results Theranos gave to Safeway employees tested at a clinic in the supermarket chain’s headquarters in Pleasanton, Calif.” Read more (Subscription)


Kohl’s Taps The Beatles for Multi-Generational Holiday Spots by Adrianne Paquarelli at Ad Age. “The campaign “focuses on how Kohl’s is bringing modern families together in unexpected ways,” said Will Setliff, exec VP-marketing for the 1,166-unit chain. The campaign includes eight total broadcast spots of 30-and 15-seconds in length.” See the spot / Read more


Retailers’ Full Shelves May Force Holiday Discounts by Suzanne Kapner at WSJ. Read more (Subscription)


Gwen Stefani launches Harajuku Lovers clothing line for Petco by Megan Daley at Entertainment Weekly. “The latest collection features donut-shaped squeaky toys, emoji-covered bandanas, and a miniature fedora for your dog’s more fashion-forward outings.” Read more


Wayfair Inc.’s online sales skyrocket 91% in Q3 by Fareeha Ali at Internet Retailer.  Read more


Lego Struggles to Build Up Supplies in Time for Holidays by Saabira Chaudhuri at WSJ. “The toy giant’s plant here is running at full capacity, churning out 72 million bricks a day, and one in the Hungarian city of Nyíregyháza is blasting away as well. Nevertheless, Lego said last month it expects it will be unable to deliver new orders coming from European toy stores in the run-up to the holidays.” Read more (Subscription)


Inside Alibaba: Photos from the Chinese technology giant’s headquarters by Taylor Sopor at GeekWire. See the pics / Read more


Lawsuit alleges Cheerios Protein does not live up to name by Mike Hughlett at Star Tribune. Read more


Costco’s online mall for Koreans is first in Asia at The Korea Bizwire. Read more


Tipsheet Extra

CVS Will Limit Teens To Buying One Shot Of Boozy Laxative At A Time

Bloomingdale’s Apologizes For Ad Seen As Encouraging Date Rape

Grandmother demands apology from Procter & Gamble for laundry detergent ad that pokes fun at ‘Mee-Maw’ smell

How Johnsonville and Uber Got Grandmas in Little Car-Houses to Deliver Sausages in Chicago

Russia’s Amazon for Prisoners Offers Online Shopping and E-Mail Behind Bars

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