Tipsheet: EEOC Slaps WM | Holiday +5%? | Lemonis Generous

 

Amazon Changed Search Algorithm in Ways That Boost Its Own Products by Dana Mattioli at Wall Street Journal. “The Amazon search team’s view was that the profitability push violated the company’s principle of doing what is best for the customer, the people familiar with the project said. “This was definitely not a popular project,” said one. “The search engine should look for relevant items, not for more profitable items.” WSJ subs.

 

Holiday retail sales could climb 5% despite ‘unprecedented uncertainty’ at CNBC. “Holiday retail sales for 2019 are forecast to increase 4.5% to 5%, exceeding $1.1 trillion, according to an annual survey by Deloitte. That would be better than the Census Bureau data of sales growth of 3.1% on sales of $1.09 trillion from last November to January.” Read more

 

Walmart Likely Discriminated Against Female Store Workers, EEOC Finds by Sarah Nassauer at Wall Street Journal. “Walmart Inc. likely discriminated against 178 female workers by paying less or denying promotions because of their gender, the (EEOC) said in memos viewed by The Wall Street Journal. The EEOC documents ask Walmart and the women who filed complaints to come to “a just resolution of this matter,” which could include a settlement and changes to Walmart’s practices, say labor lawyers. If Walmart and the women don’t reach an agreement, the EEOC could file a lawsuit against the retailer.” WSJ subs.

 

US factory production rose at healthy pace in August – climbing 0.5% last month, after a 0.4% drop in July at AP. Read more

 

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BJ’s Wholesale Club Names Lee Delaney President “Delaney, currently Executive Vice President, Chief Commercial Officer, will lead BJ’s retail, e-commerce and membership operations in addition to his current responsibilities for merchandising, supply chain and marketing. He will continue to report to Christopher J. Baldwin, Chairman and Chief Executive Officer.” Press release

 

Walmart is bringing back trendy fashion brand Scoop in bid to juice its fashion business at CNBC. “Scoop shuttered all 16 of its stores in New York City three years ago…Walmart has attained the rights to the Scoop name and is relaunching the brand — but at more affordable price points…Everything will be available online starting Monday and in select Walmart stores early next year.” Read more

 

Marcus Lemonis, CEO of Camping World & Gander Outdoors, has donated six figures’ worth of financial contributions to flood-ravaged Grafton, IL despite having no prior connection to the community by Bryce Gray at St.Louis Post Dispatch. “He’s helped us out quite a bit,” said (Mayor) Eberlin…“We needed a tremendous amount of dumpsters and he footed the bill,” said Eberlin, listing one example of Lemonis’ assistance.” Read more

 

Crate & Barrel to Expand its In-Store Restaurant to Up to 15 Locations by Danielle Abril at Fortune. “…its first location near Chicago proved to be a hit this summer. “It was a win right out of the gate,” said Neela Montgomery, CEO of Crate & Barrel. “It was profitable in the second month.”…Almost all of the items in the restaurant are available for purchase on the storefront side of business.” Read more

 

Penney’s First Female CEO Says Her Turnaround Will Be the One to Work by Jordyn Holman at Bloomberg. “(Jill) Soltau joined the company last October with the stock in a free fall that has yet to reverse. During her second day on the job as the company’s first female chief executive officer, she commissioned a survey that came back with some telling findings: Customers are tied to their digital devices, they care about fashion and want to forge an emotional connection with the places they shop…” Tiered subs.

 

Macy’s Announces Transition of Bluemercury Founders Marla and Barry Beck “Barry Beck, Bluemercury’s chief operating officer, will step down effective September 20, 2019…Marla Beck, Bluemercury’s chief executive officer, will stay with Bluemercury and continue to lead the business during a transition period.” Press release

 

Amazon #7 in Hired’s ‘Brand Health Report’ on where tech talent wants to work by Kurt Schlosser at Geekwire. Top 15 Public & Private list

 

Former PepsiCo CEO Aims to Create a ‘Sisterhood’ of Women Leaders by Danielle Abril at Fortune. “Nooyi said her journey was “brutal,”…Many days, she said she had to fake a smile during her walk into work, or shut the door to her office to take 15 minutes to cry or scream. “When you’re a female, colored woman, immigrant serving as a CEO of a large company and undertaking a transformation, there are tons of critics,” she said.” Read more

 

Tipsheet Extra Stories

America’s 50 most promising artificial intelligence companies

7-Eleven named C-store 2019 Technology Leader of the Year

A Pioneering Peanut Allergy Treatment on the Horizon

How Michael Jordan & four other NBA owners launched a super-premium tequila

Walton Family Foundation announces UNICEF USA chief as new executive director

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Tipsheet: Amazon One-Tap Review | Academy 1st Next Gen Store

 

Summer ranges lift H&M’s sales but at a price at Reuters. “H&M said sales before currency moves were up 8% in June-August, its third quarter, from a year ago. It was the fifth straight quarterly rise and the fastest pace recorded since the third quarter of 2016.” Read more

 

Amazon announces an expansion of its Chicago Tech Hub and plans to create 400 new tech jobs Press release

 

Vapes spiked with illegal drugs show dark side of CBD craze at AP. “The results of AP’s lab testing echo what authorities have found, according to a survey of law enforcement agencies in all 50 states. At least 128 samples out of more than 350 tested by government labs in nine states, nearly all in the South, had synthetic marijuana in products marketed as CBD.” Read more

 

…You can buy vapes illegally on eBay — and these senators want the practice to end by Makena Kelly at The Verge. “A group of senators is expected to demand that eBay, Alibaba, and Craiglist explain how they plan to counter the illegal sale of vaping products on their platforms in letters they will send to the companies on Monday.” Read more

 

Amazon tests a one-tap review system for product feedback by Sarah Perez at TechCrunch. “If you have access to the new experiment, you’ll be able to just tap once to leave your star rating on any item, without having to fill out additional fields like a review title and written review, as previously required.” Read more

 

Goldman Sachs says an extended Saudi outage could push Brent crude oil prices above $75 at CNBC. Read more

 

New York to ban sale of flavored e-cigarettes by emergency order at CNBC. “The ban would not include menthol and tobacco flavored products, which the governor said can help people to stop using regular cigarettes.” Read more

 

Academy Sports opens first next generation store in Richmond, TX today by Paul Takahashi at Houston Chronicle. Tiered subs.

 

San Diego city attorney sues Instacart alleging the tech giant has misclassified its employees as independent contractors by Brittany Meiling at San Diego Union-Tribune. Read more

 

Amazon’s Battle for Corner Pharmacy Is Fought Over Phone and Fax by Robert Langreth at Bloomberg. “Since being acquired by (Amazon), PillPack has run into stiff opposition, from chains like CVS with thousands of stores to family-owned operations with a single shop. Having seen their business of selling shampoo and razor blades chipped away by online sellers, the drugstores are trying to keep Amazon from wresting away their piece of the $333 billion U.S. prescription-drug industry.” Tiered subs.

 

Canadian home sales rise for sixth straight month in August at Reuters. Read more

 

How Sustainable Startup Rothy’s Found Success Turning Recycled Water Bottles into Fashionable Footwear by Shannon Fitzgerald at Fortune. “Rothy’s hasn’t just made use of innovative materials, it has designed a whole supply chain that has taken the industry’s traditional chain bogged down with scrapped material, overproduction of product and energy costs on transporting excess down to “virtually zero,” according to its founders.” Read more

 

Tipsheet Extra Stories

FDA warns heartburn drug Zantac may cause cancer

The awkward days of the Apple Watch are over

The 100 best private cloud companies in the world

Hollywood Reporter critics’ 20 favorite films from the fall festivals

These are the best retail environments of 2019

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Tipsheet: Duluth Pumps Brakes | WM’s ‘2nd Engine’ | US Retail +0.4%

 

US retail sales rise more than expected in August at Fox Business. “Retail sales climbed by 0.4 percent in August, well above analyst expectations of 0.2 percent, on the heels of blowout data in July.” Read more

 

Walmart Is Testing a Fulfillment Service for Vendors to Match Amazon by Matthew Boyle at Bloomberg. “(Walmart) is testing a fee-based service called “Fulfilled by Walmart,” U.S. e-commerce chief Marc Lore said at an industry conference this week. Lore didn’t provide details, but said the service would be an area where the e-commerce arm could generate revenue.” Tiered subs.

 

Whole Foods to cut health-care benefits for 1,900 part-time employees starting next year at CNBC. “In the past, employees needed to work at least 20 hours a week to buy into the health-care plan. Now they will need to work at least 30 hours.” Read more

 

Old Navy plans to open 800 new stores as it prepares to split from Gap by Kelly Tyko at USA Today. “We’ll almost double our fleet to 2,000 stores in North America, predominantly in under-served small markets,” Old Navy CEO Sonia Syngal said.” Read more

 

Dollarama Q2 comp sales +4.7% Press release

 

Kroger Q2 comp sales (ex-fuel) +2.2% “CEO McMullen: Guided by our customer obsession, Kroger delivered our best identical sales, without fuel, result since the launch of our transformation plan.” Press release

 

Walmart’s Vudu adds Family Play feature so viewers can skip sex, violence and substance abuse by Anthony Ha at TechCrunch. “Vudu will skip the relevant scenes, and in the case of strong language, it will mute the dialog. The feature is already supported in more than 500 films.” Read more

 

HBC Q2 comp sales overall -0.4%:  By brand:

Saks Fifth Avenue +0.6%

Saks Off 5th +3.4% 

Hudson Bay -3.4%

Press release

 

Amazon to open new air hub for delivery planes in Dallas area next month by Nat Levy at GeekWire. Read more

 

**A message from X1 Ebike – Up to 37 miles on a single 4-hour charge. Folds into the size of a golf bag in seconds! GPS tracking, VIN # & alarm for security. Video | Website 

 

Todd Harbaugh, Walmart EVP of Supercenters, gives suppliers a glimpse into several technology applications being tested by Kim Souza at Talk Business. “Harbaugh also gave suppliers a glimpse into the retailer’s newest format —Walmart Health. He said the first store with this new health clinic is in Dallas, Ga., and the grand opening is slated for Friday (Sept. 13). He said Walmart is already starting to build a second location, though he didn’t say where. “Greg (Foran, Walmart U.S. CEO) calls this new format the second engine,” Harbaugh said.” Read more

 

Duluth Holdings Q2 net sales +10.2% “CEO: ‘I also want to recognize that we have had some growing pains over the past year and a half.  In response, we plan to slow down the pace of our retail expansion in 2020 and direct our focus to improving asset productivity and thus our operating margin rate.” Press release

 

Tapestry Announces Strategic Alliance With Alibaba’s Tmall “Tapestry will be one of the first companies to collaborate with Tmall in adopting the recently unveiled Flagship Store 2.0…the Coach, Kate Spade and Stuart Weitzman brands will all have flagship stores on Tmall Luxury Pavilion.” Press release

 

Amazon’s crowdsourced Q&A community Alexa Answers goes live for all by Sarah Perez at TechCrunch. Read more

 

Gap Inc. says it’s opening up its Athleta and Janie and Jack brands to be franchised outside the U.S. at CNBC. “We’ve come to realize there is local expertise that frankly we don’t have,” Roy Hunt, the senior vice president of Gap Inc.’s global franchise and strategic alliances division, told CNBC in a recent interview.” Read more

 

Tipsheet Extra Stories

Amazon announces hardware event on September 25th

Walgreens joins Apple Card’s rewards program

Google’s failed online shopping service Google Express is closing

The $400B outdoor industry sounds alarm on Trump’s tariffs

Target’s 20th anniversary collection brings back 20 designer brands Saturday

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Subscribe to Eye on Retail Tipsheet here

 

Contact us: Put your product or service in front of the most powerful retail execs in the world, send advertising inquiries to info@eyeonretail.net

 

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Tipsheet: FTC Probes Amazon | Sam’s New Chief Merchant | Victoria’s ‘Evolution’

 

Amazon Probed by U.S. Antitrust Officials Over Marketplace by Spencer Soper & Ben Brody at Bloomberg. “Several attorneys and at least one economist have been conducting interviews that typically last about 90 minutes and cover a range of topics, according to three merchants. All were asked what percentage of revenue their businesses derive from Amazon versus other online marketplaces like Walmart Inc. and EBay Inc., suggesting regulators are skeptical about Amazon’s claims that shoppers and suppliers have real alternatives to the Seattle-based company. One merchant, Jaivin Karnani, said he was surprised the FTC returned his call the very next day.” Tiered subs.

 

Sam’s Club names new chief merchant in Megan Crozier by Kim Souza at Talk Business. “…according to an internal memo sent by Sam’s Club CEO John Furner on Monday (Sept. 9). Furner said Crozier will assume the new role Sept. 16 and will report to him…Crozier joined Walmart in 2003 as an engineer in a grocery distribution center in Temple, Texas. She moved to Bentonville to work as supply chain manager supporting merchandising and in 2005, she became as assistant buyer.” Read more

 

GameStop shares tank after earnings miss, cuts sales forecast at CNBC. “It said it now expects sales at stores open at least 12 months to fall in the low teens, compared with prior expectations of a decrease between 5% and 10%.” Read more | Co. press release

 

…GameStop closing 180 to 200 stores globally by Kelly Tyko at USA Today. Read more

 

Gun rights activists test Walmart request not to open-carry guns into store by Rebecca Klar at The Hill. “David Amad, the vice president of Open Carry Texas, told The New York Times the 38,000 members of his group have openly carried their guns inside Walmart stores since the retailer announced last week it is “respectfully requesting” customers to no longer openly bring guns into its stores. He said none of the members who have done so have been asked to leave.” Read more

 

…Retailers Walk Thin Line by Asking, Not Telling, Shoppers Not to Carry Guns by Michael Corkery at New York Times. “Some of the retailers said their new policies were meant to strike a balance between signaling that guns make many employees and customers feel unsafe, while not angering gun rights supporters. The new policies appear to be achieving something that have been elusive in the nation’s long-running gun debate: some form of middle ground.” Tiered subs.

 

RH Q2 net revenues +10.3%, raises fiscal 2019 guidance for the 3rd time this year Press release

 

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‘A new type of department store’: Neighborhood Goods snags $11 million in funding, plots more locations at CNBC. “Some names in the Plano space, which is about 10,000 square feet, include razor company Dollar Shave Club, watchmaker Fossil, men’s clothing brand Buck Mason and women’s shoe company Rothy’s. There’s also a restaurant there, called Prim and Proper, serving burgers and weekend brunch. And Neighborhood Goods holds other weekly events like workout classes, gardening workshops and taste testings.” Read more

 

Cashier arrested in Japan for allegedly using ‘photographic memory’ to steal credit card information of 1,300 customers at CNN. Read more

 

Fry’s Electronics tries to quell rumors of its demise as customers worry about empty shelves by Levi Sumagaysay at Mercury News. “In response to inquiries by (Mercury News), a spokesman for the San Jose-based retailer said Tuesday that the company is “converting most of its suppliers to consignment,” and that its shelves will be restocked over the next few weeks.” Tiered subs.

 

Red hot Costco shares fall after Oppenheimer downgrades, citing a record high valuation at CNBC. Read more

 

Carrefour denies weighing bid for French retail rival Casino at Reuters. Read more

 

L Brands promises an ‘evolution’ is ahead for Victoria’s Secret brand at CNBC. “There’s a big belief in the company that we need to evolve,” said John Mehas, head of Victoria’s Secret Lingerie…The company, by its own admission, stayed tied to its sexy imaging at Victoria’s Secret stores for far too long as its shoppers looked for more comfortable and inclusive options sold by brands such as Aerie and Third Love, among others.” Read more

 

Tipsheet Extra Stories

Smart grocery cart startup Caper bags $10 million

Scraping public data from a website probably isn’t hacking, says court

Growth drives Casey’s plans to open third distribution center

Shopkeeper bitten by a homeless person for the second time in four months

‘A Very Brady Renovation’ Scores Huge Ratings for HGTV

Read Tipsheet Extra Stories

 

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Eye on Retail Tipsheet is must-read material for retail execs every weekday morning. Tipsheet stories are carefully curated bright and early every morning to ensure fresh and unique content.

 

Subscribe to Eye on Retail Tipsheet here

 

Contact us: Put your product or service in front of the most powerful retail execs in the world, send advertising inquiries to info@eyeonretail.net

 

Website: eyeonretail.net

Tipsheet: FTC Probes Amazon | Sam’s New Chief Merchant | Victoria’s ‘Evolution’

 

Amazon Probed by U.S. Antitrust Officials Over Marketplace by Spencer Soper & Ben Brody at Bloomberg. “Several attorneys and at least one economist have been conducting interviews that typically last about 90 minutes and cover a range of topics, according to three merchants. All were asked what percentage of revenue their businesses derive from Amazon versus other online marketplaces like Walmart Inc. and EBay Inc., suggesting regulators are skeptical about Amazon’s claims that shoppers and suppliers have real alternatives to the Seattle-based company. One merchant, Jaivin Karnani, said he was surprised the FTC returned his call the very next day.” Tiered subs.

 

Sam’s Club names new chief merchant in Megan Crozier by Kim Souza at Talk Business. “…according to an internal memo sent by Sam’s Club CEO John Furner on Monday (Sept. 9). Furner said Crozier will assume the new role Sept. 16 and will report to him…Crozier joined Walmart in 2003 as an engineer in a grocery distribution center in Temple, Texas. She moved to Bentonville to work as supply chain manager supporting merchandising and in 2005, she became as assistant buyer.” Read more

 

GameStop shares tank after earnings miss, cuts sales forecast at CNBC. “It said it now expects sales at stores open at least 12 months to fall in the low teens, compared with prior expectations of a decrease between 5% and 10%.” Read more | Co. press release

 

…GameStop closing 180 to 200 stores globally by Kelly Tyko at USA Today. Read more

 

Gun rights activists test Walmart request not to open-carry guns into store by Rebecca Klar at The Hill. “David Amad, the vice president of Open Carry Texas, told The New York Times the 38,000 members of his group have openly carried their guns inside Walmart stores since the retailer announced last week it is “respectfully requesting” customers to no longer openly bring guns into its stores. He said none of the members who have done so have been asked to leave.” Read more

 

…Retailers Walk Thin Line by Asking, Not Telling, Shoppers Not to Carry Guns by Michael Corkery at New York Times. “Some of the retailers said their new policies were meant to strike a balance between signaling that guns make many employees and customers feel unsafe, while not angering gun rights supporters. The new policies appear to be achieving something that have been elusive in the nation’s long-running gun debate: some form of middle ground.” Tiered subs.

 

RH Q2 net revenues +10.3%, raises fiscal 2019 guidance for the 3rd time this year Press release

 

**A message from EasyLock keyless locking deadbolt. Lock your deadbolt with a simple twist! Sell sheet | Sample: info@eyeonretail.net

 

‘A new type of department store’: Neighborhood Goods snags $11 million in funding, plots more locations at CNBC. “Some names in the Plano space, which is about 10,000 square feet, include razor company Dollar Shave Club, watchmaker Fossil, men’s clothing brand Buck Mason and women’s shoe company Rothy’s. There’s also a restaurant there, called Prim and Proper, serving burgers and weekend brunch. And Neighborhood Goods holds other weekly events like workout classes, gardening workshops and taste testings.” Read more

 

Cashier arrested in Japan for allegedly using ‘photographic memory’ to steal credit card information of 1,300 customers at CNN. Read more

 

Fry’s Electronics tries to quell rumors of its demise as customers worry about empty shelves by Levi Sumagaysay at Mercury News. “In response to inquiries by (Mercury News), a spokesman for the San Jose-based retailer said Tuesday that the company is “converting most of its suppliers to consignment,” and that its shelves will be restocked over the next few weeks.” Tiered subs.

 

Red hot Costco shares fall after Oppenheimer downgrades, citing a record high valuation at CNBC. Read more

 

Carrefour denies weighing bid for French retail rival Casino at Reuters. Read more

 

L Brands promises an ‘evolution’ is ahead for Victoria’s Secret brand at CNBC. “There’s a big belief in the company that we need to evolve,” said John Mehas, head of Victoria’s Secret Lingerie…The company, by its own admission, stayed tied to its sexy imaging at Victoria’s Secret stores for far too long as its shoppers looked for more comfortable and inclusive options sold by brands such as Aerie and Third Love, among others.” Read more

 

Tipsheet Extra Stories

Smart grocery cart startup Caper bags $10 million

Scraping public data from a website probably isn’t hacking, says court

Growth drives Casey’s plans to open third distribution center

Shopkeeper bitten by a homeless person for the second time in four months

‘A Very Brady Renovation’ Scores Huge Ratings for HGTV

Read Tipsheet Extra Stories

 

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Eye on Retail Tipsheet is must-read material for retail execs every weekday morning. Tipsheet stories are carefully curated bright and early every morning to ensure fresh and unique content.

 

Subscribe to Eye on Retail Tipsheet here

 

Contact us: Put your product or service in front of the most powerful retail execs in the world, send advertising inquiries to info@eyeonretail.net

 

Website: eyeonretail.net

Tipsheet: CA Strike Averted? | HD Supply +1.5% | D.Tree ‘Hardball’ | Groc. ‘Happy Hour’

 

California grocery strike probably averted; contract includes pay raises, pension bump at LA Times. “The looming threat of a grocery store strike throughout Southern California appeared to be dissolving Monday as workers began voting on a new employment contract that seemed to appease all parties. Ralphs, Vons, Pavilions and Albertsons workers are voting through Wednesday on the deal brokered over the weekend…” Tiered subs.

 

HD Supply Q2 net sales +1.5% Press release

 

J.C. Penney looks to outdoor sports enthusiasts to reel in more consumer spending by Maria Halkias at Dallas Morning News. “Penney is expanding into the more rugged clothing with its own St. John’s Bay brand, both online and in about 600 of its 830 stores starting Thursday…It’s also creating outdoor shops with national brands — American Threads, The American Outdoorsman and HI-TEC — in about 100 stores and online starting Oct. 4.” Tiered subs.

 

Target to hire more than 130,000 temporary workers for its stores and distribution centers at CNN. “Last year, Target hired about 120,000 workers for the holidays. More than 40% of those employees stayed on with Target past the holiday season, according to the company.” Read more

 

Dollar Tree CEO on mitigating tariffs on Chinese imports: ‘We play hardball’ at CNBC. “I give great credit to both merchants’ teams. The things that we do, we’ve enlisted our vendors … The last thing we want to do is take any value out of the package at all,” he said in a one-on-one with Jim Cramer on “Mad Money.” “We play hardball, but I would say we’ve always been fair.” Video/Read more

 

The World Wastes Tons of Food. A Grocery ‘Happy Hour’ Is One Answer. by David Segal at NY Times. “Food that is nearly unsellable goes on sale at every one of S-market’s 900 stores in Finland, with prices that are already reduced by 30 percent slashed to 60 percent off at exactly 9 p.m. It’s part of a two-year campaign to reduce food waste that company executives in this famously bibulous country decided to call “happy hour” in the hopes of drawing in regulars, like any decent bar.” Tiered subs.

 

Amazon, Home Depot lease multistory Seattle warehouse by Keiko Morris at Wall Street Journal. “You have to go vertical because you can’t find a 50-acre space in the middle of a city close to the customer,” said Hamid Moghadam, Prologis ’s chief executive. Freight elevators capable of carrying forklifts and a ramp that enables trucks to drive right up to loading docks on the second floor help speed up delivery.” WSJ subs.

 

**A message from Real Coconut Water: Really sweet, 100% pure coconut water. PL or branded organic in Tetra Pak. Sell sheet | Website | Samples: info@eyeonretail.net

 

Jack Ma officially retires as Alibaba’s chairman at TechCrunch. Read more

 

‘We blew it’: Forbes named 99 men and only one woman on its list of ‘most innovative leaders’ by Jena McGregor at Washington Post. “Nextdoor CEO Sarah Friar, who is on the board of directors of Slack and Walmart, tweeted: “At first I thought maybe they had a men’s and women’s list,” followed by the slapping-my-head emoji.” Tiered subs.

 

Dollar General Announces Plans to Expand to 46 States In 2020 Press release

 

Food Lion Owner Searches for New CFO to Boost Sales, Cut Costs by Nina Trentmann at Wall Street Journal. “Dutch grocer Koninklijke Ahold Delhaize NV is looking for a new finance chief to boost sales and cut costs across 10 countries, including the U.S., its biggest market…Chief Financial Officer Jeff Carr won’t return as a member of Ahold Delhaize’s management board after his current term expires in April 2020.” WSJ subs.

 

Docs show Amazon planned to open dozens of cashierless Go stores this year — what’s the holdup? by Jay Peters at The Verge. “According to documents from 2018 viewed by The Information, Amazon planned to open 56 Go stores by the end of this year and 156 by the end of 2020, but so far it has only announced 18. Just 15 of those are open to the public…” Read more

 

More than 900 Amazon employees plan climate change walkout on Sept. 20 in solidarity with youth activists by Monica Nickelsburg at GeekWire. Read more

 

Target’s personalized loyalty program launches nationwide next month by Sarah Perez at TechCrunch. “Target Circle, will launch nationwide on October 6th, following a year and a half of beta testing in select markets. The program combines a variety of features, including 1% savings on purchases, birthday rewards and personalized offers and savings designed to make the program more attractive to consumers.” Read more

 

Shopify boosts delivery network plans with $450M deal for robotics company 6 River Systems at Financial Post. Read more

 

Fred’s has filed for bankruptcy and will close its 300 remaining stores at CNN. “…liquidation sales will take place at its stores over the next 60 days. “Despite our team’s best efforts, we were not able to avoid this outcome,” said CEO Joe Anto in a statement.” Read more

 

Tipsheet Extra Stories

Department store selling asymmetrical jeans for $462

Salesforce launches new ads that explain what the company actually does

Swiftly raises $15.6M, launches supermarket OS to help retailers battle Amazon

Lululemon’s first fashion brand, 10 years in the making, is here

DMVs in these states cashed in by selling drivers’ personal data

Read Tipsheet Extra Stories

 

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Eye on Retail Tipsheet is must-read material for retail execs every weekday morning. Tipsheet stories are carefully curated bright and early every morning to ensure fresh and unique content.

 

Subscribe to Eye on Retail Tipsheet here

 

Contact us: Put your product or service in front of the most powerful retail execs in the world, send advertising inquiries to info@eyeonretail.net

 

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Tipsheet: Millennials #1 Amazon/#4 WM/#5 Target | H.Depot @Sachs

 

CVS, Walgreens and Wegmans announce changes to firearms policies by Kelly Tyko at USA Today. Read more

 

Nordstrom finally brings its mini ‘Local’ stores to New York at CNBC. “This builds on Nordstrom’s existing portfolio of three Local shops in California — on Melrose Avenue in Los Angeles, in Downtown Los Angeles and in the Brentwood neighborhood of LA — that offer personal styling services and alterations, and serve as a hub for buying online and picking up in person.” Read more

 

Moosylvania: Millennials favorite brands:

  1. Amazon
  2. Apple
  3. Nike 
  4. Walmart
  5. Target

Business Insider article

 

The human cost of Amazon’s fast, free shipping by Patricia Callahan at The New York Times via MSN. “An investigation by ProPublica identified more than 60 accidents since June 2015 involving Amazon delivery contractors that resulted in serious injuries, including 10 deaths. That tally is most likely a fraction of the accidents that have occurred: Many people don’t sue, and those who do can’t always tell when Amazon is involved, court records, police reports and news accounts show.” Read more

 

H&M stops buying leather from Brazil over Amazon fires at AP News. “Last week, VF Corp., the owner of Timberland, Vans and several other shoe and clothing brands said it also stopped buying leather from Brazil because of the rainforest fires.” Read more

 

Starbucks is developing a pick-up-only location in Manhattan at Fast Company. “The New York store, which is still in development, was inspired by the chain’s success with its Starbucks Now concept in China, where customers order in advance on mobile phones and pick up their half-caf, extra hot, grande coconut milk lattes in “express” shops without the wait and without having to talk to strangers.” Read more

 

**A message from Real Coconut Water: Really sweet, 100% pure coconut water. PL or branded organic in Tetra Pak. Sell sheet | Website | Samples: info@eyeonretail.net

 

Schnucks’ union members approve 3-year contract with grocer at St.Louis Post Dispatch. Read more

 

Neiman Marcus says there’s an art to sleeping, and now it sells mattresses for that by Maria Halkias at Dallas Morning News. “Neiman Marcus has partnered with four companies to start selling luxury mattresses online only. These aren’t the “S” brands of mattresses (Serta, Sealy, Stearns & Foster)…Neiman Marcus is selling brands most of us have never heard of: Aireloom, Royal-Pedic, Sferra and Shifman.” Tiered subs.

 

Alibaba dials up luxury push with $2 billion buy of Netease e-commerce arm at Reuters. “Alibaba Group has agreed to buy e-commerce business Kaola from Chinese gaming company NetEase for $2 billion, adding a platform that specializes in supplying curated luxury goods from abroad to domestic consumers.” Read more

 

Kroger unveils plans for a line of plant-based products, including sausage and deli slices at CNBC. “Simple Truth’s plant-based collection will launch this fall. It will include meatless burger patties and ground imitation meat as well as plant-based cookie dough, pasta sauces, sausages, deli slices, dips and more.” Read more

 

Why 47,000 grocery workers in California may go on strike by Nathaniel Meyersohn at CNN Business. “They need to open up a little bit and give us a little bit more piece of that pie that we deserve because we’re the ones in the trenches doing all the work,” said Jaime Escarcega, a Ralphs cashier in Riverside, California, who has worked at the chain for 14 years. “We feel like we’re coming up short.” Read more

 

Field Agent: The MVP Displays of Football Kickoff 2019 Pics

 

Nordstrom Will Let You Return Your Macy’s Online Order In Store by Jordyn Holman at Bloomberg. “The department-store chain, which opens two “Nordstrom Local” concept stores in Manhattan this month, will accept merchandise returns from rivals like Macy’s Inc. and Kohl’s Corp. in the new small-format locations, regardless of whether Nordstrom carries the same item.” Tiered subs.

 

Overstock.com promotes articles that feature its brand by April Berthene at Internet Retailer. “To get the most out of news articles that feature Overstock.com Inc., the home goods and mass merchant retailer is dedicating its marketing dollars to traffic going to certain news publications rather than to Overstock.com.” Read more

 

Amazon is testing a ‘new’ badge to help shoppers identify new products by Michael Grothaus at Fast Company. “Multiple sellers who spoke to CNBC said that right now it’s not clear what the criteria are for getting a product labeled with the “new” badge…But any product that does get the “new” badge could see a sales boost, as Amazon’s products that feature other badges typically stand out from the crowd.” Read more

 

Home Depot Management Presents at Goldman Sachs 26th Annual Global Retailing Conference

Richard McPhail, CFO (day three of new CFO job):

  • I think you have to start with the perspective that the U.S. consumer right now is exceptionally healthy.
  • We’re building about 30 flatbed delivery centers around the country. Our first one is open in Dallas at this point, just getting started.
    • …a truck of flatbed goods go out and make delivery stops as opposed to the current model where we drive around the stores and pick up those and deliver. 
  • We have now installed that new way-finding and environmental package in over 1,400 stores. We see a 140 basis point lift in our customer satisfaction scores when we do that. 
  • Pickup lockers…are now in over 1,100 of our stores.
  • Right now or as of Q2, over 50% of our online orders were actually picked up in a store.
  • We’re at almost a 0.5 million Pros on our B2B website currently, and by the end of the year, we’ll have a 1 million Pros onboarded.
  • …if you look at the past decade from 2009 to the end of 2018, we added five stores over that period. And at the same time, we increased our sales per square foot from $279 a square foot to $449 a square foot present day.

 

Mark Holifield

  • We’re now at about 20% private brand penetration.
  • We have sourcing offices in Asia, along with a lab in our headquarters in Atlanta and also a lab in China, where we can actually do that (value engineering) product breakdown.
    • …So we’re able to understand the cost and work with our manufacturers to really take costs out of the process.
  • In terms of country of origin, we’re continuing to shift…About six months ago, we opened the Southeast Asia sourcing office…

Full transcript at Seeking Alpha

 

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Tipsheet: Bratspies/Ellison Speak | Duluth CEO Jumps | Neiman CFO Out

 

Fed Lines Up Another Quarter-Point Rate Cut by Nick Timiraos at Wall Street Journal. “Federal Reserve officials are gearing up to reduce interest rates at their next policy meeting in two weeks, most likely by a quarter-percentage point…The idea of an aggressive half-point cut to battle the slowdown hasn’t gained much support inside the central bank…” WSJ subs.

 

Private sector hiring rebounds in August with 195,000 added at Fox Business. “…surging past analyst expectations of 149,000 even as recession fears continue to mount.” Read more

 

U.S. judge approves CVS purchase of insurer Aetna at Reuters. “But (the judge) took aim at the common practice of companies’ closing multibillion-dollar deals while the court review, required by the Tunney Act, was still in process. “If the Tunney Act is to mean anything,” Leon wrote, “it surely must mean that no court should rubberstamp a consent decree approving the merger of ‘one of the largest companies in the United States’ and ‘the nation’s third largest health-insurance company,’ … simply because the Government requests it!” Read more

 

Lands’ End Q2 US operated stores comp sales +7.5% “Net revenue for the second quarter decreased 3.1% to $298.3 million as compared to the same period last year reflecting 110 fewer Lands’ End Shops at Sears.” Press release

 

Kirkland’s Q2 comp sales -11.2% “CEO Woodward: ‘Store traffic remains challenging, and we expect near-term financial results to be impacted by promotional activity to bring inventory back into alignment and increased marketing spend to drive traffic, highlight new product and target new customers'” Press release

 

Sears laying off approximately 250 employees at HQ at USA Today. Read more

 

Neiman Marcus CFO to Depart After Less Than Two Years by Ezequiel Minaya at Wall Street Journal. “Neiman Marcus is on the hunt for a new finance chief…Adam Orvos, who has been chief financial officer at the Dallas-based company since April 2018, is scheduled to depart Oct. 11 to join another company, Neiman Marcus said this week. Mr. Orvos hasn’t disclosed his next position…” WSJ subs.

 

Michaels Q2 comp sales +0.3% Press release

 

**A message from X1 Ebike – Up to 37 miles on a single 4-hour charge. Folds into the size of a golf bag in seconds! GPS tracking, VIN # & alarm for security. Video | Website | Contact

 

American Eagle Q2 comp sales +2.0%: By brand, American Eagle’s comp sales -1.0%. Aerie’s comparable sales +16%. Press release

 

…American Eagle stock plummets after delayed back-to-school season led to disappointing same-store sales growth at CNBC. “The company said that sales were disappointing during the last two weeks of July…August was its strongest month in the quarter. The company’s also beat Wall Street’s estimates on profit and revenue.” Read more

 

Amazon announces new Fire TV devices, including first smart soundbar and more powerful Cube by Kurt Schlosser at GeekWire. Read more

 

The Buckle August comp sales +3.1% Press release

 

Buffalo Wild Wings joins forces with MGM Resorts International and its sports betting venture, Roar Digital…the partnership will deliver sports gaming experiences at a national scale inside Buffalo Wild Wings Press release

 

Duluth Trading Co. CEO named North American president at Under Armour at CNBC. Read more

 

Hurricane Dorian to help some retailers but hurt others at CNBC. “Foot traffic at apparel stores is expected to fall 25%, while visits to outlet centers will decline 32%. Restaurant traffic is expected to decrease 14%.” Read more

 

Signet Jewelers Q2 comp sales -1.5% Press release

 

Steve Bratspies, chief merchandising officer at Walmart, speaks at Barclays Global Consumer Staples Conference on Wednesday by Kim Souza at Talk Business. “Bratspies:  ‘We have a meeting of all the U.S. officers every Monday afternoon. And the first topic is the customer, all the time, and it’s data on NPS scores on our Clean, Fast and Friendly scores, which is a core metric coming out of our stores. And we look at them in total at a macro level and we look at them on a micro-level…'” Read more

 

Additional comments from Walmart’s Steve Bratspies at Barclays 2019 Global Consumer Staples Conference

Bratspies:

  • Right now all of our data and all of our surveys with our customers are saying that they feel pretty good about the economy and where they are.
  • (Millennials are more) receptive with private brands because private brand offerings out there, not only ours, but even competitors are just better than they used to be in the past.
  • Our electronics program is called Entertainment of the Future. It’s rolled out to a lot of stores. It will be in the vast majority of the chain by the end of next year.
  • …we’re testing a new layout in home, a new layout in sporting goods.
  • We’re going to be combining seasonal space in our stores. So if you think the traditional think Halloween, for example, and think the traditional set in our stores where we do costumes and all the décor, but candy is often in a — over in a different part of the store. We’re going to be building sections inside the store to put seasonal together.
  • We’ve combined a service counter in the back of our stores. So traditionally, we had the paint counter, we had the sporting goods counter, and in many stores we had the auto care center desk. And we’re moving now towards combining all of those into one desk.
  • …our national meeting with all of our store managers (is) in two weeks in Indianapolis. We have all the store managers there and we’re going to show them Produce 2.0.
    • (Produce 2.0 is) a lot about visual set and experience inside the store that the customer will see directly.
  • My wife’s a big user of our private brands, so she tells me all the time. So I’m sending texts to the team all the time. This one’s good. That one needs work.
  • Neighborhood Markets is doing great. They’re running strong comps continue to improve.

Full transcript via Seeking Alpha

 

 

Highlights from Lowe’s Marvin Ellison & David Denton presentation at Goldman Sachs 2019 Global Retailing Conference

Q: Is there one initiative that’s driven the most traction with pros so far?

Ellison:

  • I will say probably it’s the investment in job lot inventory
  • One of the first things that we did as a team is we started to do focus groups of pro customers that were loyal to us and pro customers that had defected over the years…
  • I will say in addition to that, basic things like having loading assistance. If I heard from one – probably I heard from 50 pros that the ability to leave your job site without having to take someone from the crew with you…

Q: Craftsman & brand partnerships

Ellison:

  • …when we look at the customers that come to Lowe’s to buy CRAFTSMAN product is roughly 60% of those customers are new to Lowe’s. So to me, it’s irrelevant about being exclusive.
  • …we have the best lineup in outdoor power equipment with CRAFTSMAN, Husqvarna, John Deere…
  • We have some other announcements (regarding other brand partnerships) we’ll be making in the latter part of the year.

Denton:

  • One thing that’s been interesting about bringing CRAFTSMAN into this footprint is that you’ve looked at it and it’s actually not cannibalizing other brands.

Q: Macro environment

Ellison:

  • …roughly two-third of what we sell we view as nondiscretionary…we feel very confident that those discretionary categories are holding up really well to levels that give us confidence that the consumer feels good about their economic situation.

Denton:

  • We do watch a little bit, I’ll say, at the high price points, are people trading down from, let’s say, $1,000 purchase to an $800 purchase. We’re not seeing – we’re actually seeing demand in high-ticket items actually accelerate, not decelerate.

Q: Do you expect your store base to be larger or smaller over the next two years?

Ellison: …we don’t see the growth of Lowe’s being driven by square footage…so very few new stores.

 

Q: Data initiatives behind pricing

Ellison:

  • …we’re developing a new price management system…it is going to be ready and implemented in Q4. 
  • In the first half of next year, we’re going to take the data analytics portion of the Boomerang acquisition and we’re going to merge that with our price management architecture.

Full transcript via Seeking Alpha

 

 

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Eye on Retail Tipsheet is must-read material for retail execs every weekday morning. Tipsheet stories are carefully curated bright and early every morning to ensure fresh and unique content.

 

Subscribe to Eye on Retail Tipsheet here

 

Contact us: Put your product or service in front of the most powerful retail execs in the world, send advertising inquiries to info@eyeonretail.net

 

Website: eyeonretail.net